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EXCHANGE 2010 POP3 提示用户密码问题 RRS feed

  • 问题

  • 我的系统环境是win2k8r2 exchange 2010 sp1 with update 6 域控制器邮箱四个角色以及证书服务安装在一台服务器上,与http://social.technet.microsoft.com/Forums/zh-CN/exchangeserverzhchs/thread/b2094b4d-6265-4442-9e17-84ed49a3a07a 提到的现象一样,OWA可以登录,POP3不行,提示输入用户名密码,并且outlook anywhere 也存在提示输入用户密码问题但原因不同,

    服务器端POP3,IMAP4服务都已自动启动,outlook客户端已勾选SMTP验证

    下面是客户端用POP3 连接后服务器产生的错误的日志

    日志名称:          Application
    来源:            MSExchange Common
    日期:            2011/11/22 3:59:57
    事件 ID:         4999
    任务类别:          常规
    级别:            错误
    关键字:           经典
    用户:            暂缺
    计算机:           XXXX.XXXXX.com
    描述:
    Watson 报告将发送,进程 ID: 10336,参数: E12、c-RTL-AMD64、14.01.0355.002、M.Exchange.Pop3、M.E.Data.Storage、M.E.D.S.UserConfiguration.DeserializeDictionary、S.IO.FileNotFoundException、e9e1 和 14.01.0355.002。
    ErrorReportingEnabled: False
    事件 Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchange Common" />
        <EventID Qualifiers="16388">4999</EventID>
        <Level>2</Level>
        <Task>1</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-11-21T19:59:57.000000000Z" />
        <EventRecordID>11035</EventRecordID>
        <Channel>Application</Channel>
        <Computer>chcmail.chcbattery.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>10336</Data>
        <Data>E12</Data>
        <Data>c-RTL-AMD64</Data>
        <Data>14.01.0355.002</Data>
        <Data>M.Exchange.Pop3</Data>
        <Data>M.E.Data.Storage</Data>
        <Data>M.E.D.S.UserConfiguration.DeserializeDictionary</Data>
        <Data>S.IO.FileNotFoundException</Data>
        <Data>e9e1</Data>
        <Data>14.01.0355.002</Data>
        <Data>False</Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    下面是用IMAP4连接时产生的错误日志

    日志名称:          Application
    来源:            MSExchange Common
    日期:            2011/11/22 17:14:25
    事件 ID:         4999
    任务类别:          常规
    级别:            错误
    关键字:           经典
    用户:            暂缺
    计算机:          XXXX.XXXXX.com
    描述:
    Watson 报告将发送,进程 ID: 10400,参数: E12、c-RTL-AMD64、14.01.0355.002、M.Exchange.Imap4、M.E.Data.Storage、M.E.D.S.UserConfiguration.DeserializeDictionary、S.IO.FileNotFoundException、5e77 和 14.01.0355.002。
    ErrorReportingEnabled: False
    事件 Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchange Common" />
        <EventID Qualifiers="16388">4999</EventID>
        <Level>2</Level>
        <Task>1</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2011-11-22T09:14:25.000000000Z" />
        <EventRecordID>11209</EventRecordID>
        <Channel>Application</Channel>
        <Computer>chcmail.chcbattery.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data>10400</Data>
        <Data>E12</Data>
        <Data>c-RTL-AMD64</Data>
        <Data>14.01.0355.002</Data>
        <Data>M.Exchange.Imap4</Data>
        <Data>M.E.Data.Storage</Data>
        <Data>M.E.D.S.UserConfiguration.DeserializeDictionary</Data>
        <Data>S.IO.FileNotFoundException</Data>
        <Data>5e77</Data>
        <Data>14.01.0355.002</Data>
        <Data>False</Data>
        <Data>
        </Data>
      </EventData>
    </Event>

    2011年11月23日 0:45

答案

  • 我个人建议你先启用POP3及IMAP4的协议日志,查出登录时日志是否有相关参考信息,启用方法如下:
    http://technet.microsoft.com/en-us/library/aa997690.aspx 
    1.我的博客:http://blog.5dmail.net/user1/1/index.html 2.Exchange Server论坛 :http://www.5dmail.net/bbs/forum-35-1.html
    2011年11月23日 3:15
    版主
  • 以下是IMAP4的日志记录

    dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    #Software: Microsoft Exchange Server
    #Version: 14.0.0.0
    #Log-type: IMAP4 Log
    #Date: 2011-11-23T05:46:26.476Z
    #Fields: dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    2011-11-23T05:46:26.476Z,0000000000000001,0,192.168.1.12:143,192.168.1.1:29336,,-2147483648,0,53,OpenSession,,
    2011-11-23T05:46:26.929Z,0000000000000001,1,192.168.1.12:143,192.168.1.1:29336,,343,15,144,capability,,R=ok
    2011-11-23T05:46:26.929Z,0000000000000002,0,192.168.1.12:143,192.168.1.1:29337,,-2147483648,0,53,OpenSession,,
    2011-11-23T05:46:26.991Z,0000000000000002,1,192.168.1.12:143,192.168.1.1:29337,,0,15,144,capability,,R=ok
    2011-11-23T05:46:32.404Z,0000000000000002,2,192.168.1.12:143,192.168.1.1:29337,,5413,38,32,login,test@chcbattery.com *****,"R=""r47v NO Server Unavailable. 15"";RpcC=17;RpcL=171;LdapC=6;LdapL=31;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:46:33.262Z,0000000000000001,2,192.168.1.12:143,192.168.1.1:29336,,6333,38,32,login,test@chcbattery.com *****,"R=""wcqa NO Server Unavailable. 15"";RpcL=-1;LdapL=-1;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:46:38.894Z,0000000000000001,3,192.168.1.12:143,192.168.1.1:29336,,78,38,32,login,test@chcbattery.com *****,"R=""201z NO Server Unavailable. 15"";RpcC=11;LdapC=2;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:46:38.894Z,0000000000000002,3,192.168.1.12:143,192.168.1.1:29337,,78,38,32,login,test@chcbattery.com *****,"R=""4yq8 NO Server Unavailable. 15"";RpcL=-1;LdapL=-1;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:47:26.084Z,0000000000000001,4,192.168.1.12:143,192.168.1.1:29336,,0,0,32,CloseSession,,
    2011-11-23T05:47:27.051Z,0000000000000002,4,192.168.1.12:143,192.168.1.1:29337,,0,0,32,CloseSession,,


    下面是POP3的日志

    dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    #Software: Microsoft Exchange Server
    #Version: 14.0.0.0
    #Log-type: POP3 Log
    #Date: 2011-11-23T06:21:36.427Z
    #Fields: dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    2011-11-23T06:21:36.427Z,0000000000000001,0,192.168.1.12:110,192.168.1.1:29444,,-2147483648,0,51,OpenSession,,
    2011-11-23T06:21:36.723Z,0000000000000001,1,192.168.1.12:110,192.168.1.1:29444,,202,24,5,user,test@chcbattery.com,R=ok
    2011-11-23T06:21:42.417Z,0000000000000001,2,192.168.1.12:110,192.168.1.1:29444,,5694,10,29,pass,*****,"R=""-ERR Server Unavailable. 21"";RpcC=17;RpcL=15;LdapC=11;LdapL=62;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T06:21:42.433Z,0000000000000001,3,192.168.1.12:110,192.168.1.1:29444,,0,0,0,CloseSession,,
    2011-11-23T06:21:44.648Z,0000000000000002,0,192.168.1.12:110,192.168.1.1:29446,,-2147483648,0,51,OpenSession,,
    2011-11-23T06:21:44.648Z,0000000000000002,1,192.168.1.12:110,192.168.1.1:29446,,0,24,5,user,test@chcbattery.com,R=ok
    2011-11-23T06:21:44.726Z,0000000000000002,2,192.168.1.12:110,192.168.1.1:29446,,78,10,29,pass,*****,"R=""-ERR Server Unavailable. 21"";RpcC=11;RpcL=16;LdapC=2;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T06:21:44.726Z,0000000000000002,3,192.168.1.12:110,192.168.1.1:29446,,0,0,0,CloseSession,,
    2011-11-23T06:21:45.881Z,0000000000000003,0,192.168.1.12:110,192.168.1.1:29447,,-2147483648,0,51,OpenSession,,
    2011-11-23T06:21:45.881Z,0000000000000003,1,192.168.1.12:110,192.168.1.1:29447,,0,24,5,user,test@chcbattery.com,R=ok
    2011-11-23T06:21:45.943Z,0000000000000003,2,192.168.1.12:110,192.168.1.1:29447,,62,10,29,pass,*****,"R=""-ERR Server Unavailable. 21"";RpcC=11;LdapC=2;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T06:21:45.943Z,0000000000000003,3,192.168.1.12:110,192.168.1.1:29447,,0,0,0,CloseSession,,

    已经按丁大哥提供的方法搞定了,十分感谢!

    方法:http://blog.5dmail.net/user1/1/20111110184612.html

    2011年11月23日 6:13

全部回复

  • 我个人建议你先启用POP3及IMAP4的协议日志,查出登录时日志是否有相关参考信息,启用方法如下:
    http://technet.microsoft.com/en-us/library/aa997690.aspx 
    1.我的博客:http://blog.5dmail.net/user1/1/index.html 2.Exchange Server论坛 :http://www.5dmail.net/bbs/forum-35-1.html
    2011年11月23日 3:15
    版主
  • 以下是IMAP4的日志记录

    dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    #Software: Microsoft Exchange Server
    #Version: 14.0.0.0
    #Log-type: IMAP4 Log
    #Date: 2011-11-23T05:46:26.476Z
    #Fields: dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    2011-11-23T05:46:26.476Z,0000000000000001,0,192.168.1.12:143,192.168.1.1:29336,,-2147483648,0,53,OpenSession,,
    2011-11-23T05:46:26.929Z,0000000000000001,1,192.168.1.12:143,192.168.1.1:29336,,343,15,144,capability,,R=ok
    2011-11-23T05:46:26.929Z,0000000000000002,0,192.168.1.12:143,192.168.1.1:29337,,-2147483648,0,53,OpenSession,,
    2011-11-23T05:46:26.991Z,0000000000000002,1,192.168.1.12:143,192.168.1.1:29337,,0,15,144,capability,,R=ok
    2011-11-23T05:46:32.404Z,0000000000000002,2,192.168.1.12:143,192.168.1.1:29337,,5413,38,32,login,test@chcbattery.com *****,"R=""r47v NO Server Unavailable. 15"";RpcC=17;RpcL=171;LdapC=6;LdapL=31;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:46:33.262Z,0000000000000001,2,192.168.1.12:143,192.168.1.1:29336,,6333,38,32,login,test@chcbattery.com *****,"R=""wcqa NO Server Unavailable. 15"";RpcL=-1;LdapL=-1;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:46:38.894Z,0000000000000001,3,192.168.1.12:143,192.168.1.1:29336,,78,38,32,login,test@chcbattery.com *****,"R=""201z NO Server Unavailable. 15"";RpcC=11;LdapC=2;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:46:38.894Z,0000000000000002,3,192.168.1.12:143,192.168.1.1:29337,,78,38,32,login,test@chcbattery.com *****,"R=""4yq8 NO Server Unavailable. 15"";RpcL=-1;LdapL=-1;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T05:47:26.084Z,0000000000000001,4,192.168.1.12:143,192.168.1.1:29336,,0,0,32,CloseSession,,
    2011-11-23T05:47:27.051Z,0000000000000002,4,192.168.1.12:143,192.168.1.1:29337,,0,0,32,CloseSession,,


    下面是POP3的日志

    dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    #Software: Microsoft Exchange Server
    #Version: 14.0.0.0
    #Log-type: POP3 Log
    #Date: 2011-11-23T06:21:36.427Z
    #Fields: dateTime,sessionId,seqNumber,sIp,cIp,user,duration,rqsize,rpsize,command,parameters,context
    2011-11-23T06:21:36.427Z,0000000000000001,0,192.168.1.12:110,192.168.1.1:29444,,-2147483648,0,51,OpenSession,,
    2011-11-23T06:21:36.723Z,0000000000000001,1,192.168.1.12:110,192.168.1.1:29444,,202,24,5,user,test@chcbattery.com,R=ok
    2011-11-23T06:21:42.417Z,0000000000000001,2,192.168.1.12:110,192.168.1.1:29444,,5694,10,29,pass,*****,"R=""-ERR Server Unavailable. 21"";RpcC=17;RpcL=15;LdapC=11;LdapL=62;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T06:21:42.433Z,0000000000000001,3,192.168.1.12:110,192.168.1.1:29444,,0,0,0,CloseSession,,
    2011-11-23T06:21:44.648Z,0000000000000002,0,192.168.1.12:110,192.168.1.1:29446,,-2147483648,0,51,OpenSession,,
    2011-11-23T06:21:44.648Z,0000000000000002,1,192.168.1.12:110,192.168.1.1:29446,,0,24,5,user,test@chcbattery.com,R=ok
    2011-11-23T06:21:44.726Z,0000000000000002,2,192.168.1.12:110,192.168.1.1:29446,,78,10,29,pass,*****,"R=""-ERR Server Unavailable. 21"";RpcC=11;RpcL=16;LdapC=2;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T06:21:44.726Z,0000000000000002,3,192.168.1.12:110,192.168.1.1:29446,,0,0,0,CloseSession,,
    2011-11-23T06:21:45.881Z,0000000000000003,0,192.168.1.12:110,192.168.1.1:29447,,-2147483648,0,51,OpenSession,,
    2011-11-23T06:21:45.881Z,0000000000000003,1,192.168.1.12:110,192.168.1.1:29447,,0,24,5,user,test@chcbattery.com,R=ok
    2011-11-23T06:21:45.943Z,0000000000000003,2,192.168.1.12:110,192.168.1.1:29447,,62,10,29,pass,*****,"R=""-ERR Server Unavailable. 21"";RpcC=11;LdapC=2;Msg=""User:测试:8c735465-3752-42b3-b410-9f8f1a952582:Mailbox Database 1087181291:chcmail.chcbattery.com"";Excpt=""未能加载文件或程序集“Microsoft.Exchange.Compliance, Version=14.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35”或它的某一个依赖项。系统找不到指定的文件。-FileNotFoundException"""
    2011-11-23T06:21:45.943Z,0000000000000003,3,192.168.1.12:110,192.168.1.1:29447,,0,0,0,CloseSession,,

    已经按丁大哥提供的方法搞定了,十分感谢!

    方法:http://blog.5dmail.net/user1/1/20111110184612.html

    2011年11月23日 6:13