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win10持续蓝屏,求助大神! RRS feed

  • 问题

  • 求助!拜托大神们看看是哪里出的问题,谢谢

    Microsoft (R) Windows Debugger Version 10.0.19494.1001 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Users\wzyao\Desktop\101519-9531-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available ************* Path validation summary ************** Response Time (ms) Location Deferred srv* Symbol search path is: srv* Executable search path is: Windows 10 Kernel Version 18362 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Machine Name: Kernel base = 0xfffff807`15200000 PsLoadedModuleList = 0xfffff807`15648210 Debug session time: Tue Oct 15 17:55:20.574 2019 (UTC + 8:00) System Uptime: 0 days 1:01:33.340 Loading Kernel Symbols .. Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. ............................................................. ................................................................ .............................................................. Loading User Symbols Loading unloaded module list ..... For analysis of this file, run !analyze -v nt!KeBugCheckEx: fffff807`153c1220 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8680`3dd2eb60=???????????????? 5: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe38e34ee6028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000f2000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000030005, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock fffff8071562a3c8: Unable to get Flags value from nt!KdVersionBlock KEY_VALUES_STRING: 1 Key : Analysis.CPU.Sec Value: 2 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on DESKTOP-PRV1QPK Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 2 Key : Analysis.Memory.CommitPeak.Mb Value: 72 Key : Analysis.System Value: CreateObject DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump BUGCHECK_CODE: 124 BUGCHECK_P1: 0 BUGCHECK_P2: ffffe38e34ee6028 BUGCHECK_P3: f2000000 BUGCHECK_P4: 30005 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: JX3ClientX64.e STACK_TEXT: ffff8680`3dd2eb58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel.sys STACK_COMMAND: .thread ; .cxr ; kb FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_INTERNAL_PARITY OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {ad18667d-e4af-4a49-4062-3121e823755f} Followup: MachineOwner ---------


    2019年10月16日 1:07

全部回复

  • 你好,

    根据这个蓝屏的信息,WHEA_UNCORRECTABLE_ERROR (124)124停止是与CPU相关的。可能是超频了。还要检查你的CPU冷却系统是否安装正确。就像信息所说A fatal hardware error has occurred. 发生了一个致命的硬件错误。

    我们可以做一下的一些步骤:

    1. 从厂商的官网,下载重新安装你的显卡和主板的驱动程序。
    2. 开机进入BIOS(可能开机按F12或者Delete),进入后恢复一下BIOS的默认设置。

    如果还是有问题,我建议第一先检查系统更新,来更新一下系统版本,第二查看是否有新的BIOS固件版本可以安装。

    如果上方步骤有问题,那么您需要检测硬件了,尤其是CPU

    希望对您有帮助,如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。


    Please remember to mark the replies as answers if they help.
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    2019年10月16日 6:06
  • 你好,

    几天没收到你的留言了, 请问问题又什么进展吗?

    我正在建议有帮助的答复为 "答案"。如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。


    针对Windows 2008/2008R2的扩展支持将于2020年结束,之后微软将不再为其提供安全更新。点击此处 或扫描二维码获取《在 Azure 上运行 Windows Server 的终极指南》,把握良机完成云迁移并实现业务现代化。

    2019年10月22日 9:06