积极答复者
win 7 explorer 响应异常

问题
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问题描述:
开机用一段时间后,aero peek显示空白内容,点任务栏切换程序就没有反应,点击“显示隐藏图标”的三角箭头,里面的会有一个或两个图标不显示,任务栏最右边的时钟会停止在出问题的时刻,单击或双击都无响应,和假死的症状一样,结束explorer进程再运行explorer后aero peek就正常,不过过段时间又会出现该问题。
问题补充:
该故障以前是没有的,感觉是在最近更新系统补丁后,用了一段时间出现的,由于这段时间安装过很多其他的软件,也不清楚是补丁的问题,还是安装软件冲突的问题。
出现问题抓的dump
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\wG\AppData\Local\Temp\explorer (2).DMP]
User Mini Dump File with Full Memory: Only application data is availableSymbol search path is: SRV*d:/temp/*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: SingleUserTS
Machine Name:
Debug session time: Sun Jul 4 18:56:16.000 2010 (GMT+8)
System Uptime: 0 days 10:26:08.732
Process Uptime: 0 days 4:11:47.000
................................................................
................................................................
..........................
Loading unloaded module list
.........................
eax=00000000 ebx=00000000 ecx=f6750c95 edx=778c64f4 esi=02df0128 edi=00000000
eip=778c64f4 esp=0008fa00 ebp=0008fa1c iopl=0 nv up ei pl zr na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
ntdll!KiFastSystemCallRet:
778c64f4 c3 ret
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
********************************************************************************** ERROR: Symbol file could not be found. Defaulted to export symbols for MACDRAPI.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for MDVolumeIcons.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for JrMac.dll -
*** ERROR: Module load completed but symbols could not be loaded for FXSRESM.dll
*** ERROR: Symbol file could not be found. Defaulted to export symbols for slc.dll -
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: kernel32!pNlsUserInfo ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: kernel32!pNlsUserInfo ***
*** ***
*************************************************************************FAULTING_IP:
+5afb952f015fd86c
00000000 ?? ???EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0FAULTING_THREAD: 000014b4
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - <Unable to get error code text>
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 760893f3 to 778c64f4
STACK_TEXT:
0008f9fc 760893f3 76ab8c1b 80000000 76a5782d ntdll!KiFastSystemCallRet
0008fa00 76ab8c1b 80000000 76a5782d 02df0128 user32!NtUserWaitMessage+0xc
0008fa1c 76a1b49f 04010000 0008fad4 00c83049 shell32!CDesktopBrowser::_MessageLoop+0x56
0008fa28 00c83049 02df0128 00d11fec 00000001 shell32!SHDesktopMessageLoop+0x29
0008fad4 00c8aa50 00c60000 00000000 001019f4 explorer!wWinMain+0x54a
0008fb68 77a21194 7ffdf000 0008fbb4 778db495 explorer!_initterm_e+0x1b1
0008fb74 778db495 7ffdf000 76c87f52 00000000 kernel32!BaseThreadInitThunk+0xe
0008fbb4 778db468 00c8a8cb 7ffdf000 00000000 ntdll!__RtlUserThreadStart+0x70
0008fbcc 00000000 00c8a8cb 7ffdf000 00000000 ntdll!_RtlUserThreadStart+0x1b
STACK_COMMAND: ~0s; .ecxr ; kbFOLLOWUP_IP:
shell32!CDesktopBrowser::_MessageLoop+56
76ab8c1b ebe6 jmp shell32!CDesktopBrowser::_MessageLoop+0x16 (76ab8c03)SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: shell32!CDesktopBrowser::_MessageLoop+56
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: shell32
IMAGE_NAME: shell32.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 4b7cec9c
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_shell32.dll!CDesktopBrowser::_MessageLoop
BUCKET_ID: APPLICATION_FAULT_STATUS_BREAKPOINT_shell32!CDesktopBrowser::_MessageLoop+56
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/explorer_exe/6_1_7600_16450/4aeba271/unknown/0_0_0_0/bbbbbbb4/80000003/00000000.htm?Retriage=1
Followup: MachineOwner
---------希望分析高手帮忙看下是什么问题,谢谢。
答案
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不知新建一個用戶是否有相同的問題, 另外之前有試過通過 ShellExView 排查可能問題的 Windows Explorer 加載項?
下載地址:
http://www.nirsoft.net/utils/shexview.html補充一下:
另外也建議閱讀這個帖子:
windows 7 电脑运行一段时间后桌面图标不显示,只显示文字
http://social.microsoft.com/Forums/zh-CN/window7betacn/thread/9cb29ff0-6dc5-43f1-a720-ec1dd7fd4b5a
Folding@Home- 已标记为答案 kaka0628 2010年7月5日 5:14
全部回复
-
不知新建一個用戶是否有相同的問題, 另外之前有試過通過 ShellExView 排查可能問題的 Windows Explorer 加載項?
下載地址:
http://www.nirsoft.net/utils/shexview.html補充一下:
另外也建議閱讀這個帖子:
windows 7 电脑运行一段时间后桌面图标不显示,只显示文字
http://social.microsoft.com/Forums/zh-CN/window7betacn/thread/9cb29ff0-6dc5-43f1-a720-ec1dd7fd4b5a
Folding@Home- 已标记为答案 kaka0628 2010年7月5日 5:14
-
不知新建一個用戶是否有相同的問題, 另外之前有試過通過 ShellExView 排查可能問題的 Windows Explorer 加載項?
下載地址:
http://www.nirsoft.net/utils/shexview.html補充一下:
另外也建議閱讀這個帖子:
windows 7 电脑运行一段时间后桌面图标不显示,只显示文字
http://social.microsoft.com/Forums/zh-CN/window7betacn/thread/9cb29ff0-6dc5-43f1-a720-ec1dd7fd4b5a
Folding@Home