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WIN8 经常自动重启,Dump资料分析出来,看不懂,有人可以帮忙看下吗 RRS feed

  • 问题

  • 两部电脑分别是联想x250和戴尔E7450也遇上同一问题。蓝屏时都是显示IRQL_NOT_LESS_OR_EQUAL。
    系统是win8.1。尝试过更新系统,在官方网站更新BIOS,驱动程序,也做過內存檢測,问题依然解决不了。

    Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [D:\SamSo\DATA\Desktop\Andserson Minidump\042320-6890-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 8.1 Kernel Version 9600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.19678.amd64fre.winblue_ltsb_escrow.200330-1737
    Machine Name:
    Kernel base = 0xfffff801`7e888000 PsLoadedModuleList = 0xfffff801`7eb4d5f0
    Debug session time: Thu Apr 23 16:49:43.952 2020 (UTC + 8:00)
    System Uptime: 0 days 0:16:57.679
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................................................
    Loading User Symbols
    Loading unloaded module list
    ............
    For analysis of this file, run !analyze -v
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000098, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff8017e9572cf, address which referenced memory

    Debugging Details:
    ------------------

    GetUlongPtrFromAddress: unable to read from fffff8017ebd7308

    KEY_VALUES_STRING: 1


    PROCESSES_ANALYSIS: 1

    SERVICE_ANALYSIS: 1

    STACKHASH_ANALYSIS: 1

    TIMELINE_ANALYSIS: 1


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 400

    BUILD_VERSION_STRING:  9600.19678.amd64fre.winblue_ltsb_escrow.200330-1737

    SYSTEM_MANUFACTURER:  Dell Inc.

    SYSTEM_PRODUCT_NAME:  Latitude E7450

    SYSTEM_SKU:  062E

    BIOS_VENDOR:  Dell Inc.

    BIOS_VERSION:  A23

    BIOS_DATE:  11/25/2019

    BASEBOARD_MANUFACTURER:  Dell Inc.

    BASEBOARD_PRODUCT:  0D8H72

    BASEBOARD_VERSION:  A01

    DUMP_FILE_ATTRIBUTES: 0x8
      Kernel Generated Triage Dump

    DUMP_TYPE:  2

    BUGCHECK_P1: 98

    BUGCHECK_P2: 2

    BUGCHECK_P3: 0

    BUGCHECK_P4: fffff8017e9572cf

    READ_ADDRESS: GetUlongPtrFromAddress: unable to read from fffff8017ebd72a8
    GetUlongPtrFromAddress: unable to read from fffff8017ebd7530
     0000000000000098 

    CURRENT_IRQL:  2

    FAULTING_IP: 
    nt!CcChangeBackingFileObject+73
    fffff801`7e9572cf f7819800000000001000 test dword ptr [rcx+98h],100000h

    CPU_COUNT: 4

    CPU_MHZ: 8f7

    CPU_VENDOR:  GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 3d

    CPU_STEPPING: 4

    CPU_MICROCODE: 6,3d,4,0 (F,M,S,R)  SIG: 2D'00000000 (cache) 2D'00000000 (init)

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

    BUGCHECK_STR:  AV

    PROCESS_NAME:  iexplore.exe

    ANALYSIS_SESSION_HOST:  P6079-20

    ANALYSIS_SESSION_TIME:  04-28-2020 09:21:59.0010

    ANALYSIS_VERSION: 10.0.18362.1 amd64fre

    TRAP_FRAME:  ffffd000fd5ce490 -- (.trap 0xffffd000fd5ce490)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffe0000ec0f778 rbx=0000000000000000 rcx=0000000000000000
    rdx=ffffe0000ec0f778 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8017e9572cf rsp=ffffd000fd5ce620 rbp=ffffd000fd5ce700
     r8=ffffd00102780840  r9=0000000000000000 r10=ffffe0000bf1a7f0
    r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!CcChangeBackingFileObject+0x73:
    fffff801`7e9572cf f7819800000000001000 test dword ptr [rcx+98h],100000h ds:00000000`00000098=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff8017e9d8769 to fffff8017e9c84c0

    STACK_TEXT:  
    ffffd000`fd5ce348 fffff801`7e9d8769 : 00000000`0000000a 00000000`00000098 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    ffffd000`fd5ce350 fffff801`7e9d5ca8 : ffffe000`0ec5a840 fffff801`76089e1a ffffe000`10ff7900 ffffe000`00000001 : nt!KiBugCheckDispatch+0x69
    ffffd000`fd5ce490 fffff801`7e9572cf : ffffd000`fd5ce739 ffffe000`1106b760 ffffe000`1106b760 ffffe000`107679a0 : nt!KiPageFault+0x428
    ffffd000`fd5ce620 fffff801`752aaebf : ffffe000`107679a0 ffffd000`fd5ce739 ffffe000`0f992a18 ffffe000`1106b760 : nt!CcChangeBackingFileObject+0x73
    ffffd000`fd5ce660 fffff801`760880ba : ffffe000`0f992940 ffffe000`0d53f530 ffffe000`0f992940 ffffe000`0d53f530 : luafv!LuafvPreReleaseForSectionSynchronization+0x83
    ffffd000`fd5ce690 fffff801`7608aedd : ffffd000`fd5ce7d0 00000000`000000fe ffffe000`0bf1a700 ffffd000`fd5ce700 : fltmgr!FltpPerformPreCallbacks+0x31a
    ffffd000`fd5ce7a0 fffff801`7e8ca44a : ffffe000`0c17f8f0 ffffd000`fd5ce948 00000000`00000000 fffff801`7e8ca621 : fltmgr!FltpPreFsFilterOperation+0x2cd
    ffffd000`fd5ce850 fffff801`7ec400a2 : 00000000`00000000 ffffd000`fd5ce9a0 fffff801`763066a0 ffffe000`02d224b0 : nt!FsFilterPerformCallbacks+0x12a
    ffffd000`fd5ce8a0 fffff801`7ec40fb3 : 00000000`00000002 00000000`00000006 00000000`08000000 ffffe000`0e7fb800 : nt!FsRtlReleaseFile+0xce
    ffffd000`fd5ceb50 fffff801`7ec40370 : ffffd000`fd5ceda0 00000000`00000000 ffffd000`00000006 ffffd000`fd5ced98 : nt!MiCreateSection+0x4f3
    ffffd000`fd5ced40 fffff801`7e9d83e3 : ffffe000`108ad080 00000000`048dcb58 ffffd000`fd5cede8 fffff6fb`7da00008 : nt!NtCreateSection+0x19c
    ffffd000`fd5cedd0 00007ffc`05720baa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`048dcb38 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`05720baa


    THREAD_SHA1_HASH_MOD_FUNC:  e79b6717092fff1289407c8fb3109421c109e67a

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  57c743769e897f33e263651bac22933065ff4786

    THREAD_SHA1_HASH_MOD:  6850f397b42c82d351fcfeca90a304ccdcd92ad6

    FOLLOWUP_IP: 
    luafv!LuafvPreReleaseForSectionSynchronization+83
    fffff801`752aaebf 488b4e10        mov     rcx,qword ptr [rsi+10h]

    FAULT_INSTR_CODE:  104e8b48

    SYMBOL_STACK_INDEX:  4

    SYMBOL_NAME:  luafv!LuafvPreReleaseForSectionSynchronization+83

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: luafv

    IMAGE_NAME:  luafv.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  5c9fd830

    IMAGE_VERSION:  6.3.9600.19327

    STACK_COMMAND:  .thread ; .cxr ; kb

    BUCKET_ID_FUNC_OFFSET:  83

    FAILURE_BUCKET_ID:  AV_luafv!LuafvPreReleaseForSectionSynchronization

    BUCKET_ID:  AV_luafv!LuafvPreReleaseForSectionSynchronization

    PRIMARY_PROBLEM_CLASS:  AV_luafv!LuafvPreReleaseForSectionSynchronization

    TARGET_TIME:  2020-04-23T08:49:43.000Z

    OSBUILD:  9600

    OSSERVICEPACK:  19678

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK:  272

    PRODUCT_TYPE:  1

    OSPLATFORM_TYPE:  x64

    OSNAME:  Windows 8.1

    OSEDITION:  Windows 8.1 WinNt TerminalServer SingleUserTS

    OS_LOCALE:  

    USER_LCID:  0

    OSBUILD_TIMESTAMP:  2020-03-31 10:51:32

    BUILDDATESTAMP_STR:  200330-1737

    BUILDLAB_STR:  winblue_ltsb_escrow

    BUILDOSVER_STR:  6.3.9600.19678.amd64fre.winblue_ltsb_escrow.200330-1737

    ANALYSIS_SESSION_ELAPSED_TIME:  566

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:av_luafv!luafvprereleaseforsectionsynchronization

    FAILURE_ID_HASH:  {62009a2d-2075-0866-ea59-d4fc62e3782e}

    Followup:     MachineOwner
    ---------


    2020年4月28日 1:48

全部回复

  • 您好,

    我看您已经做了更新系统,BIOS,驱动程序及內存檢測等常规排错方法。

    建议您尝试以下几种方法:

    1.硬件错误也可能导致IRQL_NOT_LESS_OR_EQUAL错误,因此您可以尝试运行疑难解答以检查硬件是否存在问题。

    请依次选择:“ 设置”-“ 更新和安全性”- 疑难排解] - 硬件和设备]

    现在,您只需要等待计算机检测到问题即可。扫描过程完成后,如果有错误,则会显示出来。然后选择您要修复的问题。

     

    2.运行Driver Verifier

    以管理员身份打开cmd,输入:verifier  点击回车

    具体方法请参考:Solution 6: Run Driver Verifier

     

    希望对您有帮助。

    如果答复对您有帮助,请将其标记为答案

     

    至此,

    Mandy



    针对Windows 2008/2008R2的扩展支持将于2020年结束,之后微软将不再为其提供安全更新。点击此处或扫描二维码获取《在 Azure 上运行 Windows Server 的终极指南》,把握良机完成云迁移并实现业务现代化。



    2020年4月28日 6:27
  • 您好,

     

    您的问题解决了吗?

     

    如果答复对您有帮助,请将其标记为答复,这样可以帮助其他社区成员快速找到答案。

     

    如果不是,请回复并告诉我们当前的情况,以便提供进一步的帮助。

    Mandy


    针对Windows 2008/2008R2的扩展支持将于2020年结束,之后微软将不再为其提供安全更新。点击此处或扫描二维码获取《在 Azure 上运行 Windows Server 的终极指南》,把握良机完成云迁移并实现业务现代化。

    2020年5月4日 2:38