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win8系统打开控制面板,点击windows更新,打不开,也关不掉,卡在那个页面上 怎么办应用商店也安装不了东西, RRS feed

  • 问题

  • win8系统打开控制面板,点击windows更新,打不开,也关不掉,卡在那个页面上   怎么办应用商店也安装不了东西,
    2016年3月12日 14:20

答案

  • Hi ,

    请尝试下面的操作:


    Windows Update not working

    1. The first thing to do is to see if you installed any new software, and if so, try to restore your computer to a prior good time.

    2. Clear up your Temporary Files folder, Cookies folder & Temporary Internet File folder, reboot and try again. Best and easy to use the built-in Disk Cleanup utility.

    3. Flush the Software Distribution Folder. Run Command Prompt as administrator. In the CMD box that appears on the computer screen, enter the following strings of text, one at a time, and hit Enter.

    net stop wuauserv

    net stop bits

    Now browse to the C:\Windows\SoftwareDistribution folder and delete all the files and folders inside.

    If the files are in use, restart your device. After rebooting, run the commands above again. Your Windows Store App needs to be closed by the way, so do not start it.

    Now you will be able to delete the files from the mentioned Software Distribution folder. Now in the Command Prompt windows, type the following commands one at a time, and hit Enter:

    net start wuauserv

    net start bits

    Reboot. If you are using Windows Update try using Microsoft Updates or vice versa.

    4. Run system file checker. If any corrupt system files are found, they will be repaced on reboot.

    5. If Windows Update not working, try this :

    Open Internet Explorer > Tools >Internet Options > Security > Click ‘trusted sites’ icon >Click Sites > uncheck ‘require server verification’.

    Then add following sites :

    • http://*.windowsupdate.microsoft.com
    • http://*.windowsupdate.com
    • http://update.microsoft.com
    • http://update.microsoft.com/microsoftupdate/v6/default.aspx

    Click Close > Apply > OK. This is known to help the Genuine Validated Windows, in some cases, but not always.

    6. Do also ensure that you have the latest Windows Update Agent installed.

    7. Try to re-register the following dll‘s individually. See how to register & unregister dll‘s if you are not sure how to do it.

    • wuapi.dll
    • wuaueng.dll
    • wups.dll
    • wups2.dll
    • wuwebv.dll
    • wucltux.dll
    • wudriver.dll

    Alternatively, open Notepad. Copy-Paste the following command lines into it and save the file using a .bat or .cmd extension.

     
    regsvr32 /s wuapi.dll
    regsvr32 /s wuaueng.dll
    regsvr32 /s wups.dll
    regsvr32 /s wups2.dll
    regsvr32 /s wuwebv.dll
    regsvr32 /s wucltux.dll
    regsvr32 /s wudriver.dll

    Double-click the icon of the .bat or .cmd file; a command window will open. Run the commands, and then close. Reboot, and see if Windows Update is working OK.

    8Open IE > Tools > Internet Options > Advanced > Security Settings > Ensure that the two boxes “Enable SSL 2” or “Enable SSL 3” are checked.

    9. Note down your error code and visit this excellent Microsoft Resource : Windows Update Support: Error Codes. Search for the solution against your error Code. If you receive Windows Update error 80246008 while downloading updates, you might need to change the Background Intelligent Transfer Service (BITS) or Windows Event Log service settings, and then restart each service. Go here to see the Complete Master List of Windows Update Error Codes.

    10. If you are recovering from a malware attack, you may also want to have a look at your Hosts file. Some malware programs may modify the hosts file to control DNS name resolution. Remove ALL entries for Windows Update and Microsoft Update from your Hosts file situated at C\Windows\system32\drivers\etc\hosts.

    11. Use our Fix WU tool and see if it helps. It re-registers all the dll, ocx and ax files required for the proper functioning of Windows Update.

    12. Use the Windows Update Troubleshooter from Microsoft. It resets Windows Updates settings to defaults.

    You can either remove any lines that contain entries for Windows Update or for Microsoft Update OR you can just place the number sign # before or in front of any line that contains “microsoft” and “update”. HostsMan is a good freeware utility to help you manage your hosts file.


    Elton


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com .

    2016年3月16日 10:16
    版主