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office365一直跳出提示“检查此设备的许可状态时出现问题。请使用激活此设备时所用的office365账户登录” RRS feed

  • 问题

  • 电脑之前安装过office365家庭版,我也有个人订阅;现在删除了家庭版,安装公司的office365business版本,就一直跳出提示“检查此设备的许可状态时出现问题。请使用激活此设备时所用的office365账户登录”。我用公司的账户登录、重装、重启电脑还是一样。

    cscript ospp.vbs /dstatus命令行检查可以查到两个版本。具体如下:

    ---------------------------------------
    PRODUCT ID: 00265-80307-91035-AA414
    SKU ID: 6337137e-7c07-4197-8986-bece6a76fc33
    LICENSE NAME: Office 16, Office16O365BusinessR_Subscription edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 49 days  (71962 minute(s) before expiring)
    Last 5 characters of installed product key: 27HTD
    ---------------------------------------
    PRODUCT ID: 00201-11117-30085-AA988
    SKU ID: b58a5943-16ea-420f-a611-7b230acd762c
    LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 13 days  (19385 minute(s) before expiring)
    Last 5 characters of installed product key: 2J9CF
    ---------------------------------------

    请问要怎么删除家庭版的那个license?

    2018年10月17日 3:44

答案

  • 你好,

    请以管理员权限打开你的命令提示符窗口,然后使用/unpkey来删除家庭版的那个license,如:

    cscript ospp.vbs /unpkey:2J9CF

    然后再使用/dstatus查看是否已经成功移除。有任何进展,及时告诉我们。


    Best Regards,
    Winnie Liang


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    点击了解更多,或者访问我们的专用论坛,与我们的技术专家一起分享探索 Microsoft Teams.


    2018年10月17日 9:50

全部回复

  • 你好,

    请以管理员权限打开你的命令提示符窗口,然后使用/unpkey来删除家庭版的那个license,如:

    cscript ospp.vbs /unpkey:2J9CF

    然后再使用/dstatus查看是否已经成功移除。有任何进展,及时告诉我们。


    Best Regards,
    Winnie Liang


    如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    点击了解更多,或者访问我们的专用论坛,与我们的技术专家一起分享探索 Microsoft Teams.


    2018年10月17日 9:50
  • 删除成功,提示也不再出现了~

    THX

    2018年10月18日 2:49
  • 电脑之前安装过office365家庭版,我也有个人订阅;现在删除了家庭版,安装公司的office365business版本,就一直跳出提示“检查此设备的许可状态时出现问题。请使用激活此设备时所用的office365账户登录”。我用公司的账户登录、重装、重启电脑还是一样。

    cscript ospp.vbs /dstatus命令行检查可以查到两个版本。具体如下:

    ---------------------------------------
    PRODUCT ID: 00265-80307-91035-AA414
    SKU ID: 6337137e-7c07-4197-8986-bece6a76fc33
    LICENSE NAME: Office 16, Office16O365BusinessR_Subscription edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 49 days  (71962 minute(s) before expiring)
    Last 5 characters of installed product key: 27HTD
    ---------------------------------------
    PRODUCT ID: 00201-11117-30085-AA988
    SKU ID: b58a5943-16ea-420f-a611-7b230acd762c
    LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 13 days  (19385 minute(s) before expiring)
    Last 5 characters of installed product key: 2J9CF
    ---------------------------------------

    请问要怎么删除家庭版的那个license?

    ---Processing--------------------------
    ---------------------------------------
    PRODUCT ID: 00202-51918-88802-AA838
    SKU ID: 149dbce7-a48e-44db-8364-a53386cd4580
    LICENSE NAME: Office 16, Office16O365ProPlusR_Subscription1 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 31 days  (45790 minute(s) before expiring)
    Last 5 characters of installed product key: 66KC2
    ---------------------------------------
    PRODUCT ID: 00202-21002-24814-AA115
    SKU ID: 95820f84-6e8c-4d22-b2ce-54953e9911bc
    LICENSE NAME: Office 16, Office16O365HomePremR_SubTrial5 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---NOTIFICATIONS---
    ERROR CODE: 0xC004FC07
    ERROR DESCRIPTION: The Software Licensing Service reported that the validity period expired.
    Last 5 characters of installed product key: 9TKCW

    你好~~我的这个出现是这个内容,请问需要怎么解决?

    我尝试使用命令:cscript ospp.vbs /unpkey:9TKCW

    结果是:无法找到脚本文件“C:\Users\37593\ospp.vbs”。

    麻烦帮助看一下!谢谢

    2018年12月26日 8:27
  • 电脑之前安装过office365家庭版,我也有个人订阅;现在删除了家庭版,安装公司的office365business版本,就一直跳出提示“检查此设备的许可状态时出现问题。请使用激活此设备时所用的office365账户登录”。我用公司的账户登录、重装、重启电脑还是一样。

    cscript ospp.vbs /dstatus命令行检查可以查到两个版本。具体如下:

    ---------------------------------------
    PRODUCT ID: 00265-80307-91035-AA414
    SKU ID: 6337137e-7c07-4197-8986-bece6a76fc33
    LICENSE NAME: Office 16, Office16O365BusinessR_Subscription edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 49 days  (71962 minute(s) before expiring)
    Last 5 characters of installed product key: 27HTD
    ---------------------------------------
    PRODUCT ID: 00201-11117-30085-AA988
    SKU ID: b58a5943-16ea-420f-a611-7b230acd762c
    LICENSE NAME: Office 16, Office16O365HomePremR_Subscription4 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 13 days  (19385 minute(s) before expiring)
    Last 5 characters of installed product key: 2J9CF
    ---------------------------------------

    请问要怎么删除家庭版的那个license?

    ---Processing--------------------------
    ---------------------------------------
    PRODUCT ID: 00202-51918-88802-AA838
    SKU ID: 149dbce7-a48e-44db-8364-a53386cd4580
    LICENSE NAME: Office 16, Office16O365ProPlusR_Subscription1 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---LICENSED---
    ERROR CODE: 0x4004FC04 (for information purposes only as the status is licensed)
    ERROR DESCRIPTION: The Software Licensing Service reported that the application is running within the timebased validity period.
    REMAINING GRACE: 31 days  (45790 minute(s) before expiring)
    Last 5 characters of installed product key: 66KC2
    ---------------------------------------
    PRODUCT ID: 00202-21002-24814-AA115
    SKU ID: 95820f84-6e8c-4d22-b2ce-54953e9911bc
    LICENSE NAME: Office 16, Office16O365HomePremR_SubTrial5 edition
    LICENSE DESCRIPTION: Office 16, TIMEBASED_SUB channel
    BETA EXPIRATION: 1601/1/1
    LICENSE STATUS:  ---NOTIFICATIONS---
    ERROR CODE: 0xC004FC07
    ERROR DESCRIPTION: The Software Licensing Service reported that the validity period expired.
    Last 5 characters of installed product key: 9TKCW

    你好~~我的这个出现是这个内容,请问需要怎么解决?

    我尝试使用命令:cscript ospp.vbs /unpkey:9TKCW

    结果是:无法找到脚本文件“C:\Users\37593\ospp.vbs”。

    麻烦帮助看一下!谢谢

    我也是同样的问题,输入命令cscript ospp.vbs /dstatus后,显示无法找到脚本文件“C:\Windows\system32\ospp.vbs”。

    请提供解决办法谢谢

    2019年4月24日 8:28
  • 输入cscript ospp.vbs /dstatus命令提示“无法找到脚本文件“C:\WINDOWS\system32\ospp.vbs”该如何解决?
    2020年8月6日 2:25