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你好，
如果是安装了卡巴斯基之后发生的问题，请暂时将卡巴斯基卸载查看问题是否存在？
我们也可以尝试使用系统还原功能将系统还原到发生问题之前的还原点。
同时，建议联系卡巴斯基察看是否可以更改相应设置解决。
Sabrina
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