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LYNC客户端呼叫PSTN电话号码,呼叫不成功,提示403错误 RRS feed

  • 问题

  • 环境如下:

    一台LYNC标准版服务器mtc-lync01.domain.com,集成部署中介服务角色,PSTN语音网关连接了公司的PBX分机8888。配置好了拨号计划、语音策略、语音用法和路由,路由中正确设置了PSTN网关,测试号码呼叫正常。为测试用户启用了企业语音,使用配置好的拨号计划和语音策略

    在LYNC客户端呼叫客户端扩展号码正常,但呼叫PSTN的号码,提示403错误。服务器上没有报错,但每次呼叫后,客户端的应用程序日志有来自“Communicator”,Event ID为11的警告,信息内容提示未授权呼叫指定的号码,不知是哪里还需要进行授权,请大家帮忙看看。先谢过。

    信息内容如下:(注:8043为公司的PBX分机)

    Communicator 发出的 SIP 请求意外失败 (状态代码 80ef0193)。下面的技术数据中提供了更多信息:
     
     RequestUri:   sip:+8043@domain.com;user=phone
    From:         sip:test@domain.com;tag=7e7bd14269
    To:           sip:+8043@domain.com;user=phone;tag=9926B51CE1F1A3A5A96EE6AE00BCD0A2
    Call-ID:      3f39f627a8404eee99670cf47d360af1
    Content-type: multipart/alternative;boundary="----=_NextPart_000_01BF_01CBE25E.7DD5ADF0";call-type=audiovideo

    ------=_NextPart_000_01BF_01CBE25E.7DD5ADF0
    Content-Type: application/sdp
    Content-Transfer-Encoding: 7bit
    Content-ID: <02d99a4058d44b5daff81e9e8f73a795@domain.com>
    Content-Disposition: session; handling=optional; ms-proxy-2007fallback

    v=0
    o=- 0 0 IN IP4 10.201.32.220
    s=session
    c=IN IP4 10.201.32.220
    b=CT:99980
    t=0 0
    m=audio 28262 RTP/SAVP 114 9 112 111 0 8 116 115 4 97 13 118 101
    a=candidate:bKHENmut3XXGKetsRhHcFtMWwD9QZRTALGDjN6jAw+U 1 LlpPLL4nNBDC8L+UZNvCkg UDP 0.830 10.201.32.220 28262
    a=candidate:bKHENmut3XXGKetsRhHcFtMWwD9QZRTALGDjN6jAw+U 2 LlpPLL4nNBDC8L+UZNvCkg UDP 0.830 10.201.32.220 28263
    a=cryptoscale:1 client AES_CM_128_HMAC_SHA1_80 inline:A0dlcXvqqK+gd9BbsVthF0Ert/HvC3uELV8p9B8H|2^31|1:1
    a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:YTsDeTJyni0Y5yUygAUgSbN9SIAmCWQ67eBRWG5E|2^31|1:1
    a=crypto:3 AES_CM_128_HMAC_SHA1_80 inline:VPoaoMb1nJTgxoBolJwbvt14gjUC9f4QUwZdUxjy|2^31
    a=maxptime:200
    a=rtpmap:114 x-msrta/16000
    a=fmtp:114 bitrate=29000
    a=rtpmap:9 G722/8000
    a=rtpmap:112 G7221/16000
    a=fmtp:112 bitrate=24000
    a=rtpmap:111 SIREN/16000
    a=fmtp:111 bitrate=16000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:116 AAL2-G726-32/8000
    a=rtpmap:115 x-msrta/8000
    a=fmtp:115 bitrate=11800
    a=rtpmap:4 G723/8000
    a=rtpmap:97 RED/8000
    a=rtpmap:13 CN/8000
    a=rtpmap:118 CN/16000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=encryption:required

    ------=_NextPart_000_01BF_01CBE25E.7DD5ADF0
    Content-Type: application/sdp
    Content-Transfer-Encoding: 7bit
    Content-ID: <0cf52ccaab374c529c9f917c955c915e@domain.com>
    Content-Disposition: session; handling=optional

    v=0
    o=- 0 0 IN IP4 10.201.32.220
    s=session
    c=IN IP4 10.201.32.220
    b=CT:99980
    t=0 0
    m=audio 6570 RTP/SAVP 114 9 112 111 0 8 116 115 4 97 13 118 101
    a=ice-ufrag:Rfuw
    a=ice-pwd:wL8m8f+Zdwi7We17iLPO/+9+
    a=candidate:1 1 UDP 2130706431 10.201.32.220 6570 typ host
    a=candidate:1 2 UDP 2130705918 10.201.32.220 6571 typ host
    a=candidate:2 1 TCP-ACT 1684798975 10.201.32.220 6570 typ srflx raddr 10.201.32.220 rport 6570
    a=candidate:2 2 TCP-ACT 1684798462 10.201.32.220 6570 typ srflx raddr 10.201.32.220 rport 6570
    a=cryptoscale:1 client AES_CM_128_HMAC_SHA1_80 inline:A0dlcXvqqK+gd9BbsVthF0Ert/HvC3uELV8p9B8H|2^31|1:1
    a=crypto:2 AES_CM_128_HMAC_SHA1_80 inline:YTsDeTJyni0Y5yUygAUgSbN9SIAmCWQ67eBRWG5E|2^31|1:1
    a=crypto:3 AES_CM_128_HMAC_SHA1_80 inline:VPoaoMb1nJTgxoBolJwbvt14gjUC9f4QUwZdUxjy|2^31
    a=maxptime:200
    a=rtpmap:114 x-msrta/16000
    a=fmtp:114 bitrate=29000
    a=rtpmap:9 G722/8000
    a=rtpmap:112 G7221/16000
    a=fmtp:112 bitrate=24000
    a=rtpmap:111 SIREN/16000
    a=fmtp:111 bitrate=16000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:116 AAL2-G726-32/8000
    a=rtpmap:115 x-msrta/8000
    a=fmtp:115 bitrate=11800
    a=rtpmap:4 G723/8000
    a=rtpmap:97 RED/8000
    a=rtpmap:13 CN/8000
    a=rtpmap:118 CN/16000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=encryption:required

    ------=_NextPart_000_01BF_01CBE25E.7DD5ADF0--


    Response Data:

    403  Forbidden
    ms-diagnostics:  12004;reason="The user is not authorized to call the specified number.";source="mtc-lync01.domain.com";appName="OutboundRouting";OriginalPresenceState="0";CurrentPresenceState="0";MeInsideUser="Yes";ConversationInitiatedBy="0";SourceNetwork="0";RemotePartyCanDoIM="No"

     
     解决方法:
     如果继续发生此错误,请与网络管理员联系。网络管理员可以使用诸如 Windows Resource Kit 中的 winerror.exe 或 Office Communications Server Resource Kit 中的 lcserror.exe 等工具来解释上面所列的任何错误代码。

    2011年3月14日 17:47

答案