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电脑蓝屏 RRS feed

  • 问题

  • 电脑蓝屏,更换过内存、CPU,重装过操作系统,还是蓝屏;

    蓝屏是在测试程序连续测试过程中发生,系统是WIN7 64位,安装软件如下:

    1、OpenOffice_4.1.1

    2、NI Labview 2014(32bit)

    3、NI VISA 5.4.1

    4、NI-DAQmx 15.1

    5、NI Vision 2015

    6、Teamview 10

    7、VCP_V1.4.0

    蓝屏日志如下:

    Microsoft (R) Windows Debugger Version 6.1.7601.17514 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\zhifang_yan\Desktop\020918-21730-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is: 
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff800`02c11000 PsLoadedModuleList = 0xfffff800`02e56e90
    Debug session time: Fri Feb  9 16:00:03.736 2018 (UTC + 8:00)
    System Uptime: 0 days 3:32:24.063
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............................................................
    Loading User Symbols
    Loading unloaded module list
    .....................
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Bugcheck code 000000D1
    Arguments 00000000`000000b8 00000000`00000002 00000000`00000000 fffff880`05e54161

    RetAddr           : Args to Child                                                           : Call Site
    00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0

    2018年2月9日 8:40

全部回复

  • Hi, 

    首先我想说的是这个问题很有可能是三方应用程序造成的因为您是在做测试的时候得到的蓝屏错误。

    为了进一步分析您的问题,请您帮忙收集minidump文件并且上传到网盘上分享给我们。请确保minidump的配置是正确的,参考一下文章:

    http://support.microsoft.com/kb/315263#method2 


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    2018年2月9日 8:47
    所有者:
  • 从蓝屏代码看是硬件驱动程序故障,但你提供的信息没有显示出问题的驱动程序文件名。如果可以的话请提供 Crash Dump 文件进行分析。

    重装系统后,在第一次进入系统所有设备使用 Windows 默认驱动时是否就有问题?如果是不排除硬件故障可能。


    Alexis Zhang

    http://mvp.microsoft.com/zh-cn/mvp/Jie%20Zhang-4000545
    http://blogs.itecn.net/blogs/alexis

    推荐以 NNTP Bridge 桥接新闻组方式访问论坛。

    本帖是回复帖,原帖作者是楼上的 "彦页乙"

    | 电脑蓝屏,更换过内存、CPU,重装过操作系统,还是蓝屏;
    | 蓝屏是在测试程序连续测试过程中发生,系统是WIN7 64位,安装软件如下:

    2018年2月10日 14:31