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WIN7蓝屏,请帮忙确认具体故障。有DMP文件和WINDBG分析的复制 RRS feed

  • 问题

  • 问题发生前3个月进行过的怀疑导致问题发生的操作:1.自己进行拆机清灰操作,不小心将CPU风扇反装,正面朝下装了。2.近日发现南桥风扇不转,芯片组为NF570 SLI。目前风扇已更换,问题发生频率降低。但还有发生。

    DMP文件:http://cid-31b27b687d6ed2e5.skydrive.live.com/redir.aspx?resid=31B27B687D6ED2E5!111

    问题描述:蓝屏。尤其是游戏时容易蓝屏,怀疑之前的2个操作已损坏硬件,因为换装了不同版本WIN7 2次,WIN XP  3次。

    WINDBG分析缓存碎片复制如下(4次蓝屏的):

    3月7日17点:

    Microsoft (R) Windows Debugger Version 6.1.7601.17514 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\bin yuan forever\Desktop\蓝屏缓存文件\030711-17234-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    WARNING: Inaccessible path: '复制代码'
    Symbol search path is: 复制代码
    Executable search path is:
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0x83e50000 PsLoadedModuleList = 0x83f9a850
    Debug session time: Mon Mar  7 21:27:12.580 2011 (UTC + 8:00)
    System Uptime: 0 days 0:44:21.376
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................
    Loading User Symbols
    Loading unloaded module list
    ....
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.

    3月7日2点45分:

    Microsoft (R) Windows Debugger Version 6.1.7601.17514 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\bin yuan forever\Desktop\蓝屏缓存文件\030711-19312-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    WARNING: Inaccessible path: '复制代码'
    Symbol search path is: 复制代码
    Executable search path is:
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0x83c56000 PsLoadedModuleList = 0x83da0850
    Debug session time: Mon Mar  7 02:44:49.565 2011 (UTC + 8:00)
    System Uptime: 0 days 0:11:07.503
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............
    Loading User Symbols
    Loading unloaded module list
    ....
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.


    3月8日:

    Symbol search path is: 复制代码
    Executable search path is:
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0x83e53000 PsLoadedModuleList = 0x83f9d850
    Debug session time: Tue Mar  8 12:54:32.442 2011 (UTC + 8:00)
    System Uptime: 0 days 0:19:24.223
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................
    Loading User Symbols
    Loading unloaded module list
    ....
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Bugcheck code 000000D1
    Arguments 00000068 00000008 00000001 89fb5154

    Unable to load image \SystemRoot\system32\DRIVERS\mrxsmb10.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mrxsmb10.sys
    *** ERROR: Module load completed but symbols could not be loaded for mrxsmb10.sys
    ChildEBP RetAddr  Args to Child             
    WARNING: Stack unwind information not available. Following frames may be wrong.
    807dea18 89fb5154 badb0d00 8d3d7440 909bcd7c nt+0x415cb
    *** WARNING: Unable to verify timestamp for nvstor.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvstor.sys
    807dea8c 89b895c0 865dd004 8d3d7440 865dd004 mrxsmb10+0x16154
    807deb58 89b8967a 865dd004 89b8cc74 8656f500 nvstor+0x45c0
    807deb88 89b94dd5 865dd004 865e1d30 8656f504 nvstor+0x467a
    807debc8 89b8798c 865dd004 807debe0 89bac68a nvstor+0xfdd5
    *** WARNING: Unable to verify timestamp for storport.sys
    *** ERROR: Module load completed but symbols could not be loaded for storport.sys
    807debd4 89bac68a 865dd004 807debec 89bad0be nvstor+0x298c
    807debe0 89bad0be 865b9188 00000000 83e8d53c storport+0x268a
    807debec 83e8d53c 8656f500 865b90e8 807dec0c storport+0x30be
    00000000 00000000 00000000 00000000 00000000 nt+0x3a53c


    3月9日:

    Microsoft (R) Windows Debugger Version 6.1.7601.17514 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\bin yuan forever\Desktop\蓝屏缓存文件\030911-15953-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    WARNING: Inaccessible path: '复制代码'
    Symbol search path is: 复制代码
    Executable search path is:
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0x83e17000 PsLoadedModuleList = 0x83f61850
    Debug session time: Wed Mar  9 11:56:32.985 2011 (UTC + 8:00)
    System Uptime: 0 days 1:06:19.657
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ...............
    Loading User Symbols
    Loading unloaded module list
    .....
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(ext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(exts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kext) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    The call to LoadLibrary(kdexts) failed, Win32 error 0n2
        "系统找不到指定的文件。"
    Please check your debugger configuration and/or network access.
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Bugcheck code 0000000A
    Arguments a62f28c0 00000002 00000001 83e58e4c

    ChildEBP RetAddr  Args to Child             
    WARNING: Stack unwind information not available. Following frames may be wrong.
    9683f9f0 83e58e4c badb0d00 0001000d 89b9214e nt+0x415cb
    9683f9f4 badb0d00 0001000d 89b9214e 80786628 nt+0x41e4c
    9683f9f8 0001000d 89b9214e 80786628 00000006 0xbadb0d00
    *** WARNING: Unable to verify timestamp for storport.sys
    *** ERROR: Module load completed but symbols could not be loaded for storport.sys
    9683f9fc 89b9214e 80786628 00000006 00000000 0x1000d
    9683fa00 80786628 00000006 00000000 00000040 storport+0xb14e
    9683fa04 00000000 00000000 00000040 00000000 0x80786628

     


    bin
    2011年3月9日 4:31

答案

  • 名为 storport.sys 的驱动程序引起的问题,应该是一个存储器相关驱动。
     
    --
    Alexis Zhang
     
    http://mvp.support.microsoft.com/profile/jie
    http://blogs.itecn.net/blogs/alexis
     
    推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。
     
    本帖是回复帖,原帖作者是楼上的 "幻世月夜"
     
    问题发生前3个月进行过的怀疑导致问题发生的操作:1.自己进行拆机清灰操作,不小心将CPU风扇反装,正面朝下装了。2.近日发现南桥风扇不转,芯片组为NF570 SLI。目前风扇已更换,问题发生频率降低。但还有发生。
     
     
    2011年3月9日 16:49

全部回复

  • 名为 storport.sys 的驱动程序引起的问题,应该是一个存储器相关驱动。
     
    --
    Alexis Zhang
     
    http://mvp.support.microsoft.com/profile/jie
    http://blogs.itecn.net/blogs/alexis
     
    推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。
     
    本帖是回复帖,原帖作者是楼上的 "幻世月夜"
     
    问题发生前3个月进行过的怀疑导致问题发生的操作:1.自己进行拆机清灰操作,不小心将CPU风扇反装,正面朝下装了。2.近日发现南桥风扇不转,芯片组为NF570 SLI。目前风扇已更换,问题发生频率降低。但还有发生。
     
     
    2011年3月9日 16:49
  • 非常感谢你的回复。谢谢!
    bin
    2011年3月11日 16:46