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Exchange 2010 sp3 安装RU22报错

问题
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HI 工程师您好,
我最近更新Exchange 2010 sp3 ru22出现报错,报错信息如下:
期待您的回复!
=== Verbose logging started: 2020/1/8 21:56:40 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\System32\msiexec.exe ===
MSI (c) (08:80) [21:56:40:254]: Font created. Charset: Req=134, Ret=134, Font: Req=宋体, Ret=宋体
MSI (c) (08:80) [21:56:40:254]: Font created. Charset: Req=134, Ret=134, Font: Req=宋体, Ret=宋体
MSI (c) (08:94) [21:56:40:270]: Resetting cached policy values
MSI (c) (08:94) [21:56:40:270]: Machine policy value 'Debug' is 0
MSI (c) (08:94) [21:56:40:270]: ******* RunEngine:
******* Product: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
******* Action:
******* CommandLine: **********
MSI (c) (08:94) [21:56:40:270]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (08:80) [21:56:40:270]: Font created. Charset: Req=0, Ret=0, Font: Req=, Ret=Arial
MSI (c) (08:80) [21:56:40:270]: Font created. Charset: Req=0, Ret=0, Font: Req=, Ret=Arial
MSI (c) (08:94) [21:56:40:285]: Warning: Local cached package 'C:\Windows\Installer\f9810.msi' is missing.
MSI (c) (08:94) [21:56:40:285]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (08:94) [21:56:40:285]: User policy value 'DisableMedia' is 0
MSI (c) (08:94) [21:56:40:285]: Machine policy value 'AllowLockdownMedia' is 0
MSI (c) (08:94) [21:56:40:285]: SOURCEMGMT: Media enabled only if package is safe.
MSI (c) (08:94) [21:56:40:285]: SOURCEMGMT: Looking for sourcelist for product {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
MSI (c) (08:94) [21:56:40:285]: SOURCEMGMT: Adding {4934D1EA-BE46-48B1-8847-F1AF20E892C1}; to potential sourcelist list (pcode;disk;relpath).
MSI (c) (08:94) [21:56:40:285]: SOURCEMGMT: Now checking product {4934D1EA-BE46-48B1-8847-F1AF20E892C1}
MSI (c) (08:94) [21:56:40:285]: SOURCEMGMT: Media is enabled for product.
MSI (c) (08:94) [21:56:40:285]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (c) (08:94) [21:56:40:285]: SOURCEMGMT: Trying source D:\SOFT\Excheng sp3\.
MSI (c) (08:94) [21:56:40:317]: Cloaking enabled.
MSI (c) (08:94) [21:56:40:317]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (08:94) [21:56:40:317]: Connected to service.
MSI (c) (08:94) [21:56:40:317]: SOURCEMGMT: Resolved source to: 'D:\SOFT\Excheng sp3\'
MSI (c) (08:94) [21:56:40:317]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\SOFT\Excheng sp3\exchangeserver.msi' against software restriction policy
MSI (c) (08:94) [21:56:40:317]: SOFTWARE RESTRICTION POLICY: D:\SOFT\Excheng sp3\exchangeserver.msi has a digital signature
MSI (c) (08:94) [21:56:40:582]: SOFTWARE RESTRICTION POLICY: D:\SOFT\Excheng sp3\exchangeserver.msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (08:94) [21:56:40:582]: Cloaking enabled.
MSI (c) (08:94) [21:56:40:582]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (08:94) [21:56:40:582]: End dialog not enabled
MSI (c) (08:94) [21:56:40:582]: Original package ==> D:\SOFT\Excheng sp3\exchangeserver.msi
MSI (c) (08:94) [21:56:40:582]: Package we're running from ==> D:\SOFT\Excheng sp3\exchangeserver.msi
MSI (c) (08:94) [21:56:40:597]: APPCOMPAT: Uninstall Flags override found.
MSI (c) (08:94) [21:56:40:597]: APPCOMPAT: Uninstall VersionNT override found.
MSI (c) (08:94) [21:56:40:597]: APPCOMPAT: Uninstall ServicePackLevel override found.
MSI (c) (08:94) [21:56:40:597]: APPCOMPAT: looking for appcompat database entry with ProductCode '{4934D1EA-BE46-48B1-8847-F1AF20E892C1}'.
MSI (c) (08:94) [21:56:40:597]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (08:94) [21:56:40:613]: MSCOREE not loaded loading copy from system32
MSI (c) (08:94) [21:56:40:629]: Opening existing patch 'C:\Windows\Installer\f9c5a.msp'.
MSI (c) (08:94) [21:56:40:629]: Note: 1: 2203 2: C:\Windows\Installer\f9c5a.msp 3: -2147287038
MSI (c) (08:94) [21:56:40:629]: Couldn't find local patch 'C:\Windows\Installer\f9c5a.msp'. Looking for it at its source.
MSI (c) (08:94) [21:56:40:629]: Resolving Patch source.
MSI (c) (08:94) [21:56:40:629]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Media enabled only if package is safe.
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Looking for sourcelist for product {32539431-026C-467E-98AD-9932CAC4B304}
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Adding {32539431-026C-467E-98AD-9932CAC4B304}; to potential sourcelist list (pcode;disk;relpath).
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Now checking product {32539431-026C-467E-98AD-9932CAC4B304}
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Media is enabled for product.
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Trying source E:\SOFT\.
MSI (c) (08:94) [21:56:40:629]: Note: 1: 1327 2: E:\
MSI (c) (08:94) [21:56:40:629]: ConnectToSource: CreatePath/CreateFilePath failed with: -2147483648 1327 -2147483648
MSI (c) (08:94) [21:56:40:629]: ConnectToSource (con't): CreatePath/CreateFilePath failed with: -2147483648 -2147483648
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: net source 'E:\SOFT\' is invalid.
MSI (c) (08:94) [21:56:40:629]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2936871-x64-zh-hans(sp3rup6).msp
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Processing net source list.
MSI (c) (08:94) [21:56:40:629]: Note: 1: 1706 2: -2147483647 3: Exchange2010-KB2936871-x64-zh-hans(sp3rup6).msp
MSI (c) (08:94) [21:56:40:629]: SOURCEMGMT: Processing media source list.
MSI (c) (08:94) [21:56:41:705]: SOURCEMGMT: Resolved source to: 'Exchange2010-KB2936871-x64-zh-hans(sp3rup6).msp'
MSI (c) (08:94) [21:56:41:705]: Note: 1: 1314 2: Exchange2010-KB2936871-x64-zh-hans(sp3rup6).msp
MSI (c) (08:94) [21:56:41:705]: Unable to create a temp copy of patch 'Exchange2010-KB2936871-x64-zh-hans(sp3rup6).msp'.
MSI (c) (08:94) [21:56:41:705]: Searching provided command line patches for patch code {32539431-026C-467E-98AD-9932CAC4B304}
MSI (c) (08:94) [21:56:41:705]: Original patch ==> D:\SOFT\Exchange2010-KB4295699-x64-en.msp
MSI (c) (08:94) [21:56:41:705]: Patch we're running from ==> D:\SOFT\Exchange2010-KB4295699-x64-en.msp
MSI (c) (08:94) [21:56:41:705]: Could not find source for missing patch {32539431-026C-467E-98AD-9932CAC4B304} -- orphaning this patch
MSI (c) (08:94) [21:56:41:705]: Original patch ==> D:\SOFT\Exchange2010-KB4295699-x64-en.msp
MSI (c) (08:94) [21:56:41:705]: Patch we're running from ==> D:\SOFT\Exchange2010-KB4295699-x64-en.msp
MSI (c) (08:94) [21:56:41:705]: SOFTWARE RESTRICTION POLICY: Verifying patch --> 'D:\SOFT\Exchange2010-KB4295699-x64-en.msp' against software restriction policy
MSI (c) (08:94) [21:56:41:705]: SOFTWARE RESTRICTION POLICY: D:\SOFT\Exchange2010-KB4295699-x64-en.msp has a digital signature
MSI (c) (08:94) [21:56:42:064]: SOFTWARE RESTRICTION POLICY: D:\SOFT\Exchange2010-KB4295699-x64-en.msp is permitted to run at the 'unrestricted' authorization level.
MSI (c) (08:94) [21:56:42:064]: SequencePatches starts. Product code: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}, Product version: 14.3.123.4, Upgrade code: {A4A259AB-A77F-4039-832A-27B431DDFFEA}, Product language 1033
MSI (c) (08:94) [21:56:42:064]: Full optimizations are not possible in the patch sequencer because new patch[es] had been added in the current transaction.
MSI (c) (08:94) [21:56:42:064]: The patch sequencer will optimize its execution by not checking the applicability of applied patches.
MSI (c) (08:94) [21:56:42:064]: PATCH SEQUENCER: verifying the applicability of QFE patch D:\SOFT\Exchange2010-KB4295699-x64-en.msp against product code: {4934D1EA-BE46-48B1-8847-F1AF20E892C1}, product version: 14.3.123.4, product language 1033 and upgrade code: {A4A259AB-A77F-4039-832A-27B431DDFFEA}
MSI (c) (08:94) [21:56:42:064]: Validating transform 'E14_DAT_RTMToE14_DAT_UPG' with validation bits 0x922
MSI (c) (08:94) [21:56:42:064]: Transform 'E14_DAT_RTMToE14_DAT_UPG' is valid.
MSI (c) (08:94) [21:56:42:064]: PATCH SEQUENCER: QFE patch D:\SOFT\Exchange2010-KB4295699-x64-en.msp is applicable.
MSI (c) (08:94) [21:56:42:064]: The original #_QFESequence table:
MSI (c) (08:94) [21:56:42:064]: PatchGUID: {5D91A7A5-EAC9-44E7-A155-0DCAD4186DAF} ResultantVersion: 14.3.123.4 PatchFamily: E14_DAT Sequence: 14.3.411.0 Type: QFE
MSI (c) (08:94) [21:56:42:064]: The pre-sorted #_QFESequence table: - this is useful to see if patches had been ordered correctly within resultant versions and patch families
MSI (c) (08:94) [21:56:42:064]: PatchGUID: {5D91A7A5-EAC9-44E7-A155-0DCAD4186DAF} ResultantVersion: 14.3.123.4 PatchFamily: E14_DAT Sequence: 14.3.411.0 VersionOrder: 0 SequenceOrder: 0 Type: QFE
MSI (c) (08:94) [21:56:42:064]: PATCH SEQUENCER: The initial #_Predecessor table:
MSI (c) (08:94) [21:56:42:064]: PatchFamily: E14_DAT, PatchGUID: {5D91A7A5-EAC9-44E7-A155-0DCAD4186DAF}, Predecess- 已编辑 深入过-小超 2020年1月9日 9:35
答案
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您好,
出现该问题的原因是:Windows Installer使用以前安装的文件来创建完整安装集,以用于当前更新汇总。如果Windows Installer确定已安装以前的更新汇总,但是找不到合适的.msp文件,则当前更新汇总安装将失败。
简单来说,(建议先做好备份)您需要下载Exchange 2010sp3 ru6文件并将他重命名为f9c5a.msp 并复制到C:\Windows\Installer目录下,再尝试重新更新。
参考文章:https://docs.microsoft.com/zh-cn/previous-versions/office/exchange-server-2007/ff772434(v=exchg.80)?redirectedfrom=MSDN#%E7%A4%BA%E4%BE%8B-3windows-installer-%E7%9B%AE%E5%BD%95%E4%B8%8D%E5%8C%85%E5%90%AB%E4%BB%A5%E5%89%8D%E5%AE%89%E8%A3%85%E7%9A%84-msp-%E6%88%96-msi-%E6%96%87%E4%BB%B6另外,Exchange2010即将停止支持,建议您将服务器升级至2016或以上版本。
此致,
Eric Yin
如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.
- 已标记为答案 深入过-小超 2020年1月13日 7:53
-
您好,这边我将写一个小总结,以便于论坛中其他用户更快的在这里找到有用的信息。
[企业应用平台 Enterprise Application Platform > Exchange Server-Exchange 2010 sp3 安装RU22报错-小总结]
问题:
更新Exchange2010sp3RU22时出现报错
可能的原因:
缺少某个已安装的更新汇总文件
解决方法:
下载对应的更新汇总文件并将他重命名为xxxxx.msp 并复制到C:\Windows\Installer目录下,再尝试重新更新。
参考链接:https://docs.microsoft.com/zh-cn/previous-versions/office/exchange-server-2007/ff772434(v=exchg.80)?redirectedfrom=MSDN#%E7%A4%BA%E4%BE%8B-3windows-installer-%E7%9B%AE%E5%BD%95%E4%B8%8D%E5%8C%85%E5%90%AB%E4%BB%A5%E5%89%8D%E5%AE%89%E8%A3%85%E7%9A%84-msp-%E6%88%96-msi-%E6%96%87%E4%BB%B6- 已标记为答案 深入过-小超 2020年4月8日 7:33
全部回复
-
您好,
出现该问题的原因是:Windows Installer使用以前安装的文件来创建完整安装集,以用于当前更新汇总。如果Windows Installer确定已安装以前的更新汇总,但是找不到合适的.msp文件,则当前更新汇总安装将失败。
简单来说,(建议先做好备份)您需要下载Exchange 2010sp3 ru6文件并将他重命名为f9c5a.msp 并复制到C:\Windows\Installer目录下,再尝试重新更新。
参考文章:https://docs.microsoft.com/zh-cn/previous-versions/office/exchange-server-2007/ff772434(v=exchg.80)?redirectedfrom=MSDN#%E7%A4%BA%E4%BE%8B-3windows-installer-%E7%9B%AE%E5%BD%95%E4%B8%8D%E5%8C%85%E5%90%AB%E4%BB%A5%E5%89%8D%E5%AE%89%E8%A3%85%E7%9A%84-msp-%E6%88%96-msi-%E6%96%87%E4%BB%B6另外,Exchange2010即将停止支持,建议您将服务器升级至2016或以上版本。
此致,
Eric Yin
如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.
- 已标记为答案 深入过-小超 2020年1月13日 7:53
-
您好,
以上步骤是否解决了您的问题?
如果您对此问题有任何疑问或需要进一步的帮助,请随时回复。
此致,
Eric Yin
如果以上回复对您有所帮助,建议您将其“标记为答复”. 如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.
-
您好,这边我将写一个小总结,以便于论坛中其他用户更快的在这里找到有用的信息。
[企业应用平台 Enterprise Application Platform > Exchange Server-Exchange 2010 sp3 安装RU22报错-小总结]
问题:
更新Exchange2010sp3RU22时出现报错
可能的原因:
缺少某个已安装的更新汇总文件
解决方法:
下载对应的更新汇总文件并将他重命名为xxxxx.msp 并复制到C:\Windows\Installer目录下,再尝试重新更新。
参考链接:https://docs.microsoft.com/zh-cn/previous-versions/office/exchange-server-2007/ff772434(v=exchg.80)?redirectedfrom=MSDN#%E7%A4%BA%E4%BE%8B-3windows-installer-%E7%9B%AE%E5%BD%95%E4%B8%8D%E5%8C%85%E5%90%AB%E4%BB%A5%E5%89%8D%E5%AE%89%E8%A3%85%E7%9A%84-msp-%E6%88%96-msi-%E6%96%87%E4%BB%B6- 已标记为答案 深入过-小超 2020年4月8日 7:33