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Outlook Web Access Stops working after installing KB4091243

    问题

  • Hi, 

    We are running exchange 2010 on Windows Server 2008r2. We are trying to apply patch KB4091243 and every time we apply it we find that OWA stops working. The page loads as a blank page. We have hadto role back twice as we require this service to work.  I have already done some research and havnt came up with much. We installed the patch directly from mcirosoft and also downloaded it and ran it manually as administrator. Both methods yielded the same result. We tried looking at the HTTPS certificate in IIS on the default web site but it is on the correct certificate afterwards. Does anyone know how we can sort this?

    2018年6月1日 9:15

全部回复

  • Hi,

    Do you re-new OWA virtual directory if this issue arise after install Exchange 2010 SP3 UR21 (KB4091243)?

    If it remain exists, run "UpdateCas.ps1" (under C:\Program Files\Microsoft\Exchange Server\V14\Bin) to reset OWA file.

    Best Regards,
    Allen Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


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    2018年6月4日 9:09
    版主
  • Hi,

    Any further help we can do for you?
    If it's solved, would you please post the solution here to share it with us? Thanks.
    Also, please free to mark the useful reply as answer. Thanks for your cooperation.

    Best Regards,
    Allen Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    2018年6月15日 1:44
    版主
  • make your own post brochacho. more than likely your MBX isn't re-mounting.
    2018年6月18日 17:12
  • Hi,

    Sorry to interrupt your again.
    I just want to check the current status of your question.
    Is there any update or any other assistance I could provide on this issue? 

    Please feel free to mark responses as the answer and/or vote them helpful as appropriate.
    Thank you for your understanding and patience! 

    Best Regards,
    Allen Wang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    2018年7月2日 1:52
    版主