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尝试更新Windows 10三次无效求解 RRS feed

  • 问题

  • 总的来说,每次更新10系统到开机显示微软标志的时候,电脑就不动了。有一次说的是打印机方面的更新没弄好。

    如下是今天更新的错误内容:

    无法安装 Winodws 10
    失败:1个更新

    找到的错误:
    C1900101-30017 Windows Update 遇到未知错误

    以前预览版的时候去体验了一下,现在是通过网络上还是腾讯和三六零都遇到错误,

    求大神解的处理办法,能详细点就好了,谢谢。

    2015年9月21日 3:53

答案

全部回复

  • mysky.shen,

    这个错误的原因很多,驱动硬件造成问题的可能性较大。

    首先请你拔出所有的外接设备比如打印机摄像头什么的。

    然后如果你是使用无线网连接的话,请你改成用有限连接。 并且把无限网卡驱动卸载掉。

    然后使用Media creation tool来下载镜像,并尝试使用这个镜像来安装Windows 10:

    http://windows.microsoft.com/zh-cn/windows-10/media-creation-tool-install

    如果问题还是存在请上传这个log文件:(你必须先显示隐藏文件)

    c:\windows.~bt\source\panther\setuperr.log


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    2015年9月22日 6:23
    所有者:
  • 朋友你好,很感谢你的解答,那我想请问:怎么查找是什么驱动硬件造成的问题呢?有什么办法吗?
    2015年10月3日 8:04
  • 你好,这是你所说的log记事本里面的内容,如下:

    2015-10-03 15:55:54, Error                 MOUPG  CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
    2015-10-03 15:56:07, Error                        CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2015-10-03 15:56:12, Error                        CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
    2015-10-03 15:56:16, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104
    2015-10-03 15:56:19, Error                 MOUPG  CSetupManager::ExecutePreDownloadMode(6702): Result = 0x800705BB
    2015-10-03 15:56:19, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(369): Result = 0x800705BB
    2015-10-03 15:56:19, Error                 MOUPG  CSetupManager::Execute(223): Result = 0x800705BB
    2015-10-03 15:56:19, Error                 MOUPG  CSetupHost::Execute(370): Result = 0x800705BB
    2015-10-03 15:56:27, Error                 MOUPG  CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
    2015-10-03 15:56:29, Error                 MOUPG  CSetupManager::CopyDynamicUpdateFiles(2227): Result = 0x80070020[gle=0x00000020]
    2015-10-03 15:57:34, Error                 SP     CSetupPlatform::ResurrectNewSystem: Failure: Win32Exception: \\?\E:\$Windows.~BT\Sources\NewSystem.dat: 系统找不到指定的文件。 [0x00000002] __thiscall UnBCL::FileStream::FileStream(const class UnBCL::String *,enum UnBCL::FileMode,enum UnBCL::FileAccess,enum UnBCL::FileShare,unsigned long)[gle=0x00000002]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
    2015-10-03 15:57:34, Error                 MOUPG  MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]

    2015年10月3日 8:12
  • 朋友你好,请问可以通过邮件实时与你联系吗?我的邮件是 shenhaa@hotmail.com
    2015年10月3日 8:15