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  • 告诉我怎么解决这个问题

    Microsoft (R) Windows Debugger Version 10.0.19528.1000 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [D:\桌面\070520-11203-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available


    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       srv*
    Symbol search path is: srv*
    Executable search path is: 
    Windows 10 Kernel Version 19041 MP (24 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0xfffff805`1bc00000 PsLoadedModuleList = 0xfffff805`1c82a2b0
    Debug session time: Sun Jul  5 18:37:08.191 2020 (UTC + 8:00)
    System Uptime: 0 days 0:31:53.905
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    .....
    Loading User Symbols
    Loading unloaded module list
    ................
    For analysis of this file, run !analyze -v
    nt!KeBugCheckEx:
    fffff805`1bfdda20 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff805`2147e850=000000000000009f
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
    subsystem.
    Arg2: 000000000000012c, Timeout in seconds.
    Arg3: ffff9b8480c23040, The thread currently holding on to the Pnp lock.
    Arg4: fffff8052147e880, nt!TRIAGE_9F_PNP on Win7 and higher

    Debugging Details:
    ------------------

    Implicit thread is now ffff9b84`80c23040
    Unable to load image amd_xata.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for amd_xata.sys

    KEY_VALUES_STRING: 1

        Key  : Analysis.CPU.Sec
        Value: 1

        Key  : Analysis.DebugAnalysisProvider.CPP
        Value: Create: 8007007e on 卢品全

        Key  : Analysis.DebugData
        Value: CreateObject

        Key  : Analysis.DebugModel
        Value: CreateObject

        Key  : Analysis.Elapsed.Sec
        Value: 7

        Key  : Analysis.Memory.CommitPeak.Mb
        Value: 72

        Key  : Analysis.System
        Value: CreateObject


    ADDITIONAL_XML: 1

    DUMP_FILE_ATTRIBUTES: 0x8
      Kernel Generated Triage Dump

    BUGCHECK_CODE:  9f

    BUGCHECK_P1: 4

    BUGCHECK_P2: 12c

    BUGCHECK_P3: ffff9b8480c23040

    BUGCHECK_P4: fffff8052147e880

    DRVPOWERSTATE_SUBCODE:  4

    IMAGE_NAME:  pci.sys

    MODULE_NAME: pci

    FAULTING_MODULE: fffff8051fef0000 pci

    BLACKBOXBSD: 1 (!blackboxbsd)


    BLACKBOXNTFS: 1 (!blackboxntfs)


    BLACKBOXPNP: 1 (!blackboxpnp)


    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT:  1

    PROCESS_NAME:  System

    STACK_TEXT:  
    fffff805`2147e848 fffff805`1c113716 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffff9b84`80c23040 : nt!KeBugCheckEx
    fffff805`2147e850 fffff805`1c5bfa26 : 00000000`00000000 00000000`00000002 00000000`00011d49 fffff805`2147eb10 : nt!PnpBugcheckPowerTimeout+0x76
    fffff805`2147e8b0 fffff805`1be368d2 : ffff8304`1b092330 fffff805`19513180 fffff805`19513180 00000000`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16
    fffff805`2147e8e0 fffff805`1be39d6d : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00011d49 : nt!KiProcessExpiredTimerList+0x172
    fffff805`2147e9d0 fffff805`1bfe158e : 00000000`00000000 fffff805`19513180 fffff805`1c926600 ffff9b84`8a169040 : nt!KiRetireDpcList+0x5dd
    fffff805`2147ec60 00000000`00000000 : fffff805`2147f000 fffff805`21479000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e


    IMAGE_VERSION:  10.0.19041.208

    STACK_COMMAND:  .thread ; .cxr ; kb

    FAILURE_BUCKET_ID:  0x9F_4_amd_sata_IMAGE_pci.sys

    OSPLATFORM_TYPE:  x64

    OSNAME:  Windows 10

    FAILURE_ID_HASH:  {95c7d19c-c084-e356-ffb8-0e9c09668a9d}

    Followup:     MachineOwner
    ---------

    0: kd> !process
    PROCESS ffff9b8476c9c080
        SessionId: none  Cid: 0004    Peb: 00000000  ParentCid: 0000
        DirBase: 001ad000  ObjectTable: ffffad025484e080  HandleCount: <Data Not Accessible>
        Image: System
        VadRoot ffff9b8479dfc820 Vads 24 Clone 0 Private 26. Modified 22244. Locked 64.
        DeviceMap ffffad0254837840
        Token                             ffffad025485f870
        ReadMemory error: Cannot get nt!KeMaximumIncrement value.
    fffff78000000000: Unable to get shared data
        ElapsedTime                       00:00:00.000
        UserTime                          00:00:00.000
        KernelTime                        00:00:00.000
        QuotaPoolUsage[PagedPool]         0
        QuotaPoolUsage[NonPagedPool]      272
        Working Set Sizes (now,min,max)  (287, 50, 450) (1148KB, 200KB, 1800KB)
        PeakWorkingSetSize                410
        VirtualSize                       6 Mb
        PeakVirtualSize                   17 Mb
        PageFaultCount                    2341
        MemoryPriority                    BACKGROUND
        BasePriority                      8
        CommitCharge                      51

            *** Error in reading nt!_ETHREAD @ ffff9b8476c9d640

    2020年7月5日 11:08

全部回复

  • 估计是你的主板芯片组驱动与当前系统版本存在兼容性问题,导致 ACPI 高级电源选项在关机重启时无法正确执行关闭电源操作。需要从驱动兼容性方面升级驱动版本看看能否加以解决。


    Alexis Zhang

    http://mvp.microsoft.com/zh-cn/mvp/Jie%20Zhang-4000545

    推荐以 NNTP Bridge 桥接新闻组方式访问论坛。

    本帖是回复帖,原帖作者是楼上的 "卢崇禧"

    | 告诉我怎么解决这个问题
    | Loading Dump File [D:\桌面\070520-11203-01.dmp]

    2020年7月5日 12:10
  • 您好,

    根据您提供的信息:

    DRIVER_POWER_STATE_FAILURE (9f)

    A driver has failed to complete a power IRP within a specific time.

    Arguments:

    Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp

    subsystem.

    Arg2: 000000000000012c, Timeout in seconds.

    Arg3: ffff9b8480c23040, The thread currently holding on to the Pnp lock.

    Arg4: fffff8052147e880, nt!TRIAGE_9F_PNP on Win7 and higher

    IMAGE_NAME:  pci.sys

    MODULE_NAME: pci

    STACK_TEXT: 

    fffff805`2147e848 fffff805`1c113716 : 00000000`0000009f 00000000`00000004 00000000`0000012c ffff9b84`80c23040 : nt!KeBugCheckEx

    fffff805`2147e850 fffff805`1c5bfa26 : 00000000`00000000 00000000`00000002 00000000`00011d49 fffff805`2147eb10 : nt!PnpBugcheckPowerTimeout+0x76

    fffff805`2147e8b0 fffff805`1be368d2 : ffff8304`1b092330 fffff805`19513180 fffff805`19513180 00000000`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16

    fffff805`2147e8e0 fffff805`1be39d6d : 00000000`00000000 00000000`00000000 00000000`00140001 00000000`00011d49 : nt!KiProcessExpiredTimerList+0x172

    fffff805`2147e9d0 fffff805`1bfe158e : 00000000`00000000 fffff805`19513180 fffff805`1c926600 ffff9b84`8a169040 : nt!KiRetireDpcList+0x5dd

    fffff805`2147ec60 00000000`00000000 : fffff805`2147f000 fffff805`21479000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x9e

    dump分析看问题可能是出现在pnp以及pci.sys上,建议您首先去官网上下载更新主板驱动以及USB接口驱动。

    同时请在设备管理器中检查是否有设备出现感叹号,如果有的话请对相应驱动进行一个更新,并观察问题是否还会出现。

    如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。


    针对Windows 2008/2008R2的扩展支持将于2020年结束,之后微软将不再为其提供安全更新。点击此处或扫描二维码获取《在 Azure 上运行 Windows Server 的终极指南》,把握良机完成云迁移并实现业务现代化。


    2020年7月6日 8:06