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win7 蓝屏 貌似和e1e6032.sys有关 RRS feed

  • 问题

  • Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\_alonso\Desktop\052610-15522-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\temp*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16539.x86fre.win7_gdr.100226-1909
    Machine Name:
    Kernel base = 0x83e0d000 PsLoadedModuleList = 0x83f55810
    Debug session time: Wed May 26 11:39:33.730 2010 (GMT+8)
    System Uptime: 0 days 1:10:15.570
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .....................
    Loading User Symbols
    Loading unloaded module list
    ........
    Unable to load image \SystemRoot\system32\DRIVERS\e1e6032.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for e1e6032.sys
    *** ERROR: Module load completed but symbols could not be loaded for e1e6032.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000007E, {c0000005, 83eb37fb, 9031b7a0, 9031b380}

    Probably caused by : e1e6032.sys ( e1e6032+55b1 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003.  This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG.  This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG.  This will let us see why this breakpoint is
    happening.
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 83eb37fb, The address that the exception occurred at
    Arg3: 9031b7a0, Exception Record Address
    Arg4: 9031b380, Context Record Address

    Debugging Details:
    ------------------


    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    FAULTING_IP:
    nt!IoFreeMdl+9
    83eb37fb f6460620        test    byte ptr [esi+6],20h

    EXCEPTION_RECORD:  9031b7a0 -- (.exr 0xffffffff9031b7a0)
    ExceptionAddress: 83eb37fb (nt!IoFreeMdl+0x00000009)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 3fb7c5f1
    Attempt to read from address 3fb7c5f1

    CONTEXT:  9031b380 -- (.cxr 0xffffffff9031b380)
    eax=3fb7c5eb ebx=86dea000 ecx=86cad000 edx=b862b42d esi=3fb7c5eb edi=86dea000
    eip=83eb37fb esp=9031b868 ebp=9031b86c iopl=0         nv up ei pl nz na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010206
    nt!IoFreeMdl+0x9:
    83eb37fb f6460620        test    byte ptr [esi+6],20h       ds:0023:3fb7c5f1=??
    Resetting default scope

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    PROCESS_NAME:  System

    CURRENT_IRQL:  0

    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

    EXCEPTION_PARAMETER1:  00000000

    EXCEPTION_PARAMETER2:  3fb7c5f1

    READ_ADDRESS: GetPointerFromAddress: unable to read from 83f75718
    Unable to read MiSystemVaType memory at 83f55160
     3fb7c5f1

    FOLLOWUP_IP:
    e1e6032+55b1
    9efb75b1 ??              ???

    BUGCHECK_STR:  0x7E

    LAST_CONTROL_TRANSFER:  from 9efb75b1 to 83eb37fb

    STACK_TEXT: 
    9031b86c 9efb75b1 3fb7c5eb 86cad000 87842b48 nt!IoFreeMdl+0x9
    WARNING: Stack unwind information not available. Following frames may be wrong.
    9031b884 9efb79c4 86cad000 b862b42d b862b42d e1e6032+0x55b1
    9031b8a4 9efc059e 86cad000 00000000 00000001 e1e6032+0x59c4
    9031b8c8 9efc0631 86caf208 00000001 86cad000 e1e6032+0xe59e
    9031b8e0 9efbcd9b 86cad000 00000000 86c5f0e0 e1e6032+0xe631
    9031b8f4 8ce98f0b 000004d2 00000000 8ce55338 e1e6032+0xad9b
    9031b930 8ce9b9c9 00c5f0e0 0000007e 86c5f3ec ndis!ndisMCommonHaltMiniport+0x54f
    9031b94c 8ce9d701 86c5f0e0 86c5f028 86c5f0e0 ndis!ndisMHaltMiniport+0x5a
    9031ba7c 8ce4ca5d 86c5f028 87059688 86c5f0e0 ndis!ndisPnPRemoveDevice+0x33a
    9031baac 8ce8cfe7 86c5f028 87059688 87059764 ndis!ndisPnPRemoveDeviceEx+0xaa
    9031baf0 83e494bc 86c5f028 87059688 9031bb8c ndis!ndisPnPDispatch+0x3cf
    9031bb08 83fe9eeb 86e27690 864fa008 86e27690 nt!IofCallDriver+0x63
    9031bb38 83fc0b3d 86e27690 00000000 864fa008 nt!IopSynchronousCall+0xc2
    9031bb90 83e21c3e 86e27690 00000002 ac9ecac0 nt!IopRemoveDevice+0xd4
    9031bbbc 83fc0951 00000016 ac9ecac0 00000000 nt!PnpRemoveLockedDeviceNode+0x16c
    9031bbd0 83fc08b7 00000002 00000016 00000000 nt!PnpDeleteLockedDeviceNode+0x2d
    9031bc04 83fc0238 86e27690 ac9ecac0 00000002 nt!PnpDeleteLockedDeviceNodes+0x4c
    9031bcc4 83fc2210 9031bcf4 00000000 8c375ce8 nt!PnpProcessQueryRemoveAndEject+0x946
    9031bcdc 83fc3d58 00000000 8837d2b8 8659ba70 nt!PnpProcessTargetDeviceEvent+0x38
    9031bd00 83e7af3b 8837d2b8 00000000 8659ba70 nt!PnpDeviceEventWorker+0x216
    9031bd50 8401b6bb 00000001 bdcaf64b 00000000 nt!ExpWorkerThread+0x10d
    9031bd90 83ecd0f9 83e7ae2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


    SYMBOL_STACK_INDEX:  1

    SYMBOL_NAME:  e1e6032+55b1

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: e1e6032

    IMAGE_NAME:  e1e6032.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  49c9236b

    STACK_COMMAND:  .cxr 0xffffffff9031b380 ; kb

    FAILURE_BUCKET_ID:  0x7E_e1e6032+55b1

    BUCKET_ID:  0x7E_e1e6032+55b1

    Followup: MachineOwner
    ---------

    请大家给点提示,非常感谢!
    在IT的路上,You'll never walk alone
    2010年5月26日 5:13

答案

  • 你好!

     

    在网上搜了下e1e6032.sys,发现这个应该是Intel(R) PRO/1000 网卡的驱动组件。

     

    我建议你到Intel官方网站上下载Windows 7的最新驱动,卸在现有的驱动,然后安装最新版的驱动。

     

    结果如何?


    Arthur Li - MSFT
    2010年5月26日 6:03
    版主
  • 同意楼上观点,如果你使用的是 Intel PRO/1000 网卡,请尝试更换一下驱动版本。
     
    --
    Alexis Zhang
     
    https://mvp.support.microsoft.com/profile/jie
    http://blogs.itecn.net/blogs/alexis
    http://social.technet.microsoft.com/Forums/zh-CN/categories
     
    微软中文技术论坛
    Windows 系统组/微软硬件组 版主
     
    本帖是回复帖,原帖作者是楼上的 "alonso_lin"
     
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
     
     
    2010年5月26日 10:04

全部回复

  • 你好!

     

    在网上搜了下e1e6032.sys,发现这个应该是Intel(R) PRO/1000 网卡的驱动组件。

     

    我建议你到Intel官方网站上下载Windows 7的最新驱动,卸在现有的驱动,然后安装最新版的驱动。

     

    结果如何?


    Arthur Li - MSFT
    2010年5月26日 6:03
    版主
  • 同意楼上观点,如果你使用的是 Intel PRO/1000 网卡,请尝试更换一下驱动版本。
     
    --
    Alexis Zhang
     
    https://mvp.support.microsoft.com/profile/jie
    http://blogs.itecn.net/blogs/alexis
    http://social.technet.microsoft.com/Forums/zh-CN/categories
     
    微软中文技术论坛
    Windows 系统组/微软硬件组 版主
     
    本帖是回复帖,原帖作者是楼上的 "alonso_lin"
     
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
     
     
    2010年5月26日 10:04