none
KB2729094安装失败 RRS feed

全部回复

  • 您好,

    KB2729094这个补丁是Internet Explorer的先决条件,你必须先成功安装了这个补丁才能安装Internet Explorer 11.

    https://support.microsoft.com/en-us/kb/2847882

    对于你不能安装补丁这个问题,在你的截图里,我发现你能成功安装除了KB2729094以外其它的补丁,所以我觉得你的问题可能和Windows Update本身这个系统功能服务没有关系,问题可能出在这个系统补丁要更新的文件有问题,导致你的系统补丁装不上,从而导致Internet Explorer 11 安装失败。并且我找到了一个和你非常相似的问题。

    http://windowssecrets.com/forums/showthread.php/158395-Damaged-fonts-prevent-updates-to-Segoe-IE10-and-IE11-64-bit-Home

    参考以上链接的解决方案,我建议你可以先尝试以下步骤来解决这个问题。

    1. 首先在安全模式下扫描病毒因为可能是病毒导致要更新的文件被损坏了。

    2. 先备份在“C:\Windows\Fonts”中的字体数据,再删除“C:\Windows\Fonts”中的所有数据。

    3. 运行SFC工具。如果你懂英文,可以参照以下链接运行SFC

    https://support.microsoft.com/en-us/kb/929833

    4. 将之前备份的字体数据重新拷贝进这台有问题的计算机。

    5. 再次尝试安装这个系统补丁。

    另外,您也可以上传您的WindowsUpdate.log给我们,我们可以更好的帮助您。这个log在“C:\Windows”路径下。

    Best Regards

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    2015年10月30日 8:18
    版主
  • 就只试过联机在线安装吗?试试到微软网站下载中心手动下载 KB2729094 独立版安装程序,从本地运行安装能否完成?

    --
    Alexis Zhang
     
     
    推荐以 NNTP Bridge 桥接新闻组方式访问论坛。
    本帖是回复帖,原帖作者是楼上的 "正心修身齐家"
     
    | KB2729094安装失败,如图。有什么解决办法。此更新装不上 ,导致我的 IE11装不上。
    2015年10月31日 5:40
  • Hi Simon

    我在把 WindowsUpdate.log黏贴进来的时候,系统显示超出60000字符,无法上传。有没有邮箱我可以把Log发过去,谢谢。

    2015年11月9日 4:20
  • 您好,

    您可以把log上传到OneDrive, 然后把链接贴出来就可以了。

    Best Regards

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    2015年11月9日 7:36
    版主
  • 2015-11-11 14:40:02:681 1152 168c Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0800)  ===========
    2015-11-11 14:40:02:758 1152 168c Misc  = Process: C:\Windows\system32\svchost.exe
    2015-11-11 14:40:02:835 1152 168c Misc  = Module: c:\windows\system32\wuaueng.dll
    2015-11-11 14:40:02:681 1152 168c Service *************
    2015-11-11 14:40:03:515 1152 168c Service ** START **  Service: Service startup
    2015-11-11 14:40:03:654 1152 168c Service *********
    2015-11-11 14:40:03:716 1152 168c Agent  * WU client version 7.6.7600.256
    2015-11-11 14:40:03:716 1152 168c Agent  * Base directory: C:\Windows\SoftwareDistribution
    2015-11-11 14:40:03:716 1152 168c Agent  * Access type: No proxy
    2015-11-11 14:40:03:716 1152 168c Agent  * Network state: Connected
    2015-11-11 14:40:12:656 5988 1754 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0800)  ===========
    2015-11-11 14:40:12:656 5988 1754 Misc  = Process: C:\Windows\system32\wusa.exe
    2015-11-11 14:40:12:656 5988 1754 Misc  = Module: C:\Windows\system32\wuapi.dll
    2015-11-11 14:40:12:656 5988 1754 COMAPI -----------  COMAPI: IUpdateServiceManager::AddScanPackageService  -----------
    2015-11-11 14:40:12:656 5988 1754 COMAPI  - ServiceName = Windows Update 独立安装程序
    2015-11-11 14:40:12:656 5988 1754 COMAPI  - ScanFileLocation = C:\ec12a03e05dad9dbedbf4bdc88\wsusscan.cab
    2015-11-11 14:40:12:671 1152 788 Report CWERReporter::Init succeeded
    2015-11-11 14:40:12:671 1152 788 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2015-11-11 14:40:12:671 1152 788 Agent ***********  Agent: Initializing global settings cache  ***********
    2015-11-11 14:40:12:671 1152 788 Agent  * WSUS server: http://GDC00862.swatchgroup.net:8530
    2015-11-11 14:40:12:671 1152 788 Agent  * WSUS status server: http://GDC00862.swatchgroup.net:8530
    2015-11-11 14:40:12:671 1152 788 Agent  * Target group: (Unassigned Computers)
    2015-11-11 14:40:12:671 1152 788 Agent  * Windows Update access disabled: No
    2015-11-11 14:40:12:671 1152 788 DnldMgr Download manager restoring 0 downloads
    2015-11-11 14:40:12:841 1152 168c Report ***********  Report: Initializing static reporting data  ***********
    2015-11-11 14:40:12:841 1152 168c Report  * OS Version = 6.1.7601.1.0.65792
    2015-11-11 14:40:12:841 1152 168c Report  * OS Product Type = 0x00000004
    2015-11-11 14:40:12:856 1152 168c Report  * Computer Brand = Dell Inc.
    2015-11-11 14:40:12:856 1152 168c Report  * Computer Model = Latitude E7240
    2015-11-11 14:40:12:856 1152 168c Report  * Bios Revision = A14
    2015-11-11 14:40:12:856 1152 168c Report  * Bios Name = BIOS Date: 02/02/15 00:40:28 Ver: A14.00 
    2015-11-11 14:40:12:856 1152 168c Report  * Bios Release Date = 2015-02-02T00:00:00
    2015-11-11 14:40:12:856 1152 168c Report  * Locale ID = 2052
    2015-11-11 14:40:13:289 1152 788 Misc Validating signature for C:\Windows\SoftwareDistribution\ScanFile\85e4d5d8-e642-4b63-8125-1022320f8545\Source.cab:
    2015-11-11 14:40:13:304 1152 788 Misc Microsoft signed: Yes
    2015-11-11 14:40:13:613 1152 788 DtaStor Default service for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2015-11-11 14:40:13:613 5988 1754 COMAPI  - Added scan package service, ServiceID = {85E4D5D8-E642-4B63-8125-1022320F8545} Third party service
    2015-11-11 14:40:13:613 5988 1754 COMAPI -------------
    2015-11-11 14:40:13:613 5988 1754 COMAPI -- START --  COMAPI: Search [ClientId = wusa]
    2015-11-11 14:40:13:613 5988 1754 COMAPI ---------
    2015-11-11 14:40:13:629 1152 5d0 Agent *************
    2015-11-11 14:40:13:629 5988 1754 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = wusa]
    2015-11-11 14:40:13:629 1152 5d0 Agent ** START **  Agent: Finding updates [CallerId = wusa]
    2015-11-11 14:40:13:629 1152 5d0 Agent *********
    2015-11-11 14:40:13:629 1152 5d0 Agent  * Online = Yes; Ignore download priority = No
    2015-11-11 14:40:13:629 1152 5d0 Agent  * Criteria = "DeploymentAction='Installation'"
    2015-11-11 14:40:13:629 1152 5d0 Agent  * ServiceID = {85E4D5D8-E642-4B63-8125-1022320F8545} Third party service
    2015-11-11 14:40:13:629 1152 5d0 Agent  * Search Scope = {Machine}
    2015-11-11 14:40:13:737 1152 5d0 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2015-11-11 14:40:13:737 1152 5d0 PT  + Offline serviceId = {85E4D5D8-E642-4B63-8125-1022320F8545}
    2015-11-11 14:40:13:737 1152 5d0 PT WARNING: Cached cookie has expired or new PID is available
    2015-11-11 14:40:14:879 1152 5d0 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2015-11-11 14:40:14:879 1152 5d0 PT  + Offline serviceId = {85E4D5D8-E642-4B63-8125-1022320F8545}
    2015-11-11 14:40:14:941 1152 5d0 Agent  * Added update {D9BD667F-21A3-432E-975C-41C115A1A139}.501 to search result
    2015-11-11 14:40:14:941 1152 5d0 Agent  * Found 1 updates and 61 categories in search; evaluated appl. rules of 124 out of 411 deployed entities
    2015-11-11 14:40:14:941 1152 5d0 Agent *********
    2015-11-11 14:40:14:941 1152 5d0 Agent **  END  **  Agent: Finding updates [CallerId = wusa]
    2015-11-11 14:40:14:941 1152 5d0 Agent *************
    2015-11-11 14:40:14:941 5988 17ac COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = wusa]
    2015-11-11 14:40:14:941 5988 17ac COMAPI  - Updates found = 1
    2015-11-11 14:40:14:941 5988 17ac COMAPI ---------
    2015-11-11 14:40:14:941 5988 17ac COMAPI --  END  --  COMAPI: Search [ClientId = wusa]
    2015-11-11 14:40:14:941 5988 17ac COMAPI -------------
    2015-11-11 14:40:16:470 1152 788 DnldMgr ***********  DnldMgr: Copy update to cache [UpdateId = {19847272-E78E-4CB9-A459-55C06CDA199B}.501]  ***********
    2015-11-11 14:40:16:470 1152 788 DnldMgr Asking handler to generate non-range requests.
    2015-11-11 14:40:16:470 1152 788 Handler Generating request for CBS update 19847272-E78E-4CB9-A459-55C06CDA199B in sandbox C:\Windows\SoftwareDistribution\Download\1db3840ad862ffc4e8003cc1c106ae02_ctc
    2015-11-11 14:40:16:470 1152 788 Handler Selecting self-contained because update does not have express payload.
    2015-11-11 14:40:16:470 1152 788 Handler Selected payload type is ptSelfContained
    2015-11-11 14:40:16:470 1152 788 Handler Detected download state is dsStart
    2015-11-11 14:40:16:470 1152 788 Handler Adding windows6.1-kb2729094-v2-x86.cab (entire file) to request list.
    2015-11-11 14:40:16:470 1152 788 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-11-11 14:40:17:103 1152 788 Misc Validating signature for C:\Windows\SoftwareDistribution\Download\1db3840ad862ffc4e8003cc1c106ae02_ctc\windows6.1-kb2729094-v2-x86.cab:
    2015-11-11 14:40:17:119 1152 788 Misc Microsoft signed: Yes
    2015-11-11 14:40:17:119 1152 788 DnldMgr Asking handler to generate non-range requests.
    2015-11-11 14:40:17:119 1152 788 Handler Generating request for CBS update 19847272-E78E-4CB9-A459-55C06CDA199B in sandbox C:\Windows\SoftwareDistribution\Download\1db3840ad862ffc4e8003cc1c106ae02_ctc
    2015-11-11 14:40:17:119 1152 788 Handler Selecting self-contained because update does not have express payload.
    2015-11-11 14:40:17:119 1152 788 Handler Selected payload type is ptSelfContained
    2015-11-11 14:40:17:119 1152 788 Handler Detected download state is dsHavePackage
    2015-11-11 14:40:17:119 1152 788 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2015-11-11 14:40:17:165 5988 1754 COMAPI -------------
    2015-11-11 14:40:17:165 5988 1754 COMAPI -- START --  COMAPI: Install [ClientId = wusa]
    2015-11-11 14:40:17:165 5988 1754 COMAPI ---------
    2015-11-11 14:40:17:165 5988 1754 COMAPI  - Allow source prompts: Yes; Forced: No; Force quiet: No
    2015-11-11 14:40:17:165 5988 1754 COMAPI  - Updates in request: 1
    2015-11-11 14:40:17:165 5988 1754 COMAPI  - ServiceID = {85E4D5D8-E642-4B63-8125-1022320F8545} Third party service
    2015-11-11 14:40:17:165 5988 1754 COMAPI  - Updates to install = 1
    2015-11-11 14:40:17:165 5988 1754 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = wusa]
    2015-11-11 14:40:17:165 1152 10bc Agent *************
    2015-11-11 14:40:17:165 1152 10bc Agent ** START **  Agent: Installing updates [CallerId = wusa]
    2015-11-11 14:40:17:165 1152 10bc Agent *********
    2015-11-11 14:40:17:165 1152 10bc Agent  * Updates to install = 1
    2015-11-11 14:40:17:165 1152 10bc Agent  *   Title = Windows 更新程序 (KB2729094)
    2015-11-11 14:40:17:165 1152 10bc Agent  *   UpdateId = {D9BD667F-21A3-432E-975C-41C115A1A139}.501
    2015-11-11 14:40:17:165 1152 10bc Agent  *     Bundles 1 updates:
    2015-11-11 14:40:17:165 1152 10bc Agent  *       {19847272-E78E-4CB9-A459-55C06CDA199B}.501
    2015-11-11 14:40:17:180 1152 10bc Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2015-11-11 14:40:17:180 1152 10bc Handler Attempting to create remote handler process as SWATCHGROUPNET\sgrcn-admsonjak in session 1
    2015-11-11 14:40:17:258 1152 10bc DnldMgr Preparing update for install, updateId = {19847272-E78E-4CB9-A459-55C06CDA199B}.501.
    2015-11-11 14:40:17:258 4564 1504 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: +0800)  ===========
    2015-11-11 14:40:17:258 4564 1504 Misc  = Process: C:\Windows\system32\wuauclt.exe
    2015-11-11 14:40:17:258 4564 1504 Misc  = Module: C:\Windows\system32\wuaueng.dll
    2015-11-11 14:40:17:258 4564 1504 Handler :::::::::::::
    2015-11-11 14:40:17:258 4564 1504 Handler :: START ::  Handler: CBS Install
    2015-11-11 14:40:17:258 4564 1504 Handler :::::::::
    2015-11-11 14:40:17:258 4564 1504 Handler Starting install of CBS update 19847272-E78E-4CB9-A459-55C06CDA199B
    2015-11-11 14:40:17:258 4564 1504 Handler CBS package identity: Package_for_KB2729094~31bf3856ad364e35~x86~~6.1.2.0
    2015-11-11 14:40:17:273 4564 1504 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\1db3840ad862ffc4e8003cc1c106ae02\windows6.1-kb2729094-v2-x86.cab, workingdir=C:\Windows\SoftwareDistribution\Download\1db3840ad862ffc4e8003cc1c106ae02\inst
    2015-11-11 14:40:17:891 1152 5d0 Report CWERReporter finishing event handling. (00000000)
    2015-11-11 14:40:18:756 4564 1084 Handler FATAL: CBS called Error with 0x800b0101, 
    2015-11-11 14:40:18:895 4564 1504 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x800b0101
    2015-11-11 14:40:18:895 4564 1504 Handler :::::::::
    2015-11-11 14:40:18:895 4564 1504 Handler ::  END  ::  Handler: CBS Install
    2015-11-11 14:40:18:895 4564 1504 Handler :::::::::::::
    2015-11-11 14:40:18:895 1152 10bc Agent *********
    2015-11-11 14:40:18:895 1152 10bc Agent **  END  **  Agent: Installing updates [CallerId = wusa]
    2015-11-11 14:40:18:895 1152 10bc Agent *************
    2015-11-11 14:40:18:895 5988 17ac COMAPI >>--  RESUMED  -- COMAPI: Install [ClientId = wusa]
    2015-11-11 14:40:18:895 5988 17ac COMAPI  - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
    2015-11-11 14:40:18:895 5988 17ac COMAPI  - Reboot required = No
    2015-11-11 14:40:18:895 5988 17ac COMAPI  - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
    2015-11-11 14:40:18:895 5988 17ac COMAPI ---------
    2015-11-11 14:40:18:895 5988 17ac COMAPI --  END  --  COMAPI: Install [ClientId = wusa]
    2015-11-11 14:40:18:895 5988 17ac COMAPI -------------
    2015-11-11 14:40:21:829 5988 1754 COMAPI -----------  COMAPI: IUpdateServiceManager::RemoveService  -----------
    2015-11-11 14:40:21:829 5988 1754 COMAPI  - ServiceId = {85e4d5d8-e642-4b63-8125-1022320f8545}
    2015-11-11 14:40:21:891 5988 1754 COMAPI IUpdateService removing volatile scan package service, serviceID = {85E4D5D8-E642-4B63-8125-1022320F8545}
    2015-11-11 14:40:21:891 1152 498 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
    2015-11-11 14:40:21:891 5988 1754 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014
    2015-11-11 14:40:23:852 1152 5d0 Report REPORT EVENT: {51BE423A-DCA5-40EC-AD3A-20B978B86960} 2015-11-11 14:40:18:895+0800 1 182 101 {D9BD667F-21A3-432E-975C-41C115A1A139} 501 800b0101 wusa Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800b0101: Windows 更新程序 (KB2729094).
    2015-11-11 14:40:23:852 1152 5d0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2015-11-11 14:40:23:852 1152 5d0 Report WER Report sent: 7.6.7600.256 0x800b0101 D9BD667F-21A3-432E-975C-41C115A1A139 Install 101 Unmanaged
    2015-11-11 14:40:23:852 1152 5d0 Report CWERReporter finishing event handling. (00000000)
    2015年11月11日 6:47
  • 您好,

    {D9BD667F-21A3-432E-975C-41C115A1A139} 501 800b0101 wusa Failure Content Install Installation Failure: Windows failed to install the following update with error 0x800b0101: Windows 更新程序 (KB2729094).

    根据以上在windowsupdate.log中的信息,我们发现关于KB2729094的错误代码0x800b0101, 请按照以下链接解决这个问题。

    http://windows.microsoft.com/zh-cn/windows/windows-update-error-800b0101#1TC=windows-7

    Best Regards

    Simon


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    2015年11月11日 7:16
    版主
  • 已经 尝试上面的所有方法,还是安装不上KB2729094
    2016年3月2日 7:16