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Win server 2008R2 运行在H3C的虚拟机上,有时候蓝屏 RRS feed

  • 问题

  • 麻烦帮忙分析一下,原因如下:


    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Summary Dump File: Only kernel address space is available

    Symbol search path is: *** Invalid ***
    ****************************************************************************
    * Symbol loading may be unreliable without a symbol search path.           *
    * Use .symfix to have the debugger choose a symbol path.                   *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ****************************************************************************
    Executable search path is: 
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: Server, suite: Enterprise TerminalServer SingleUserTS
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`0145f000 PsLoadedModuleList = 0xfffff800`0169ce50
    Debug session time: Sat Feb  3 21:10:27.734 2018 (UTC + 8:00)
    System Uptime: 0 days 1:39:29.593
    *********************************************************************
    * Symbols can not be loaded because symbol path is not initialized. *
    *                                                                   *
    * The Symbol Path can be set by:                                    *
    *   using the _NT_SYMBOL_PATH environment variable.                 *
    *   using the -y <symbol_path> argument when starting the debugger. *
    *   using .sympath and .sympath+                                    *
    *********************************************************************
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntkrnlmp.exe - 
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............
    Loading User Symbols

    Loading unloaded module list
    ......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 109, {a3a03a38944e8518, b3b746bee6ccc256, 2c0000082, 7}

    *** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************
    Probably caused by : ntkrnlmp.exe

    Followup: MachineOwner
    ---------

    3: kd> !process
    NT symbols are incorrect, please fix symbols
    3: kd> !process
    NT symbols are incorrect, please fix symbols
    3: kd> .reload
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............
    Loading User Symbols

    Loading unloaded module list
    ......
    3: kd> !process
    PROCESS fffffae000ec5040
        SessionId: none  Cid: 0004    Peb: 00000000  ParentCid: 0000
        DirBase: 00187000  ObjectTable: fffff8a000001a00  HandleCount: 442.
        Image: System
        VadRoot fffffae001287850 Vads 5 Clone 0 Private 8. Modified 96709. Locked 0.
        DeviceMap fffff8a000008b30
        Token                             fffff8a000004040
        ElapsedTime                       01:39:24.453
        UserTime                          00:00:00.000
        KernelTime                        00:00:03.343
        QuotaPoolUsage[PagedPool]         0
        QuotaPoolUsage[NonPagedPool]      0
        Working Set Sizes (now,min,max)  (91, 0, 0) (364KB, 0KB, 0KB)
        PeakWorkingSetSize                1416
        VirtualSize                       3 Mb
        PeakVirtualSize                   8 Mb
        PageFaultCount                    12095
        MemoryPriority                    BACKGROUND
        BasePriority                      8
        CommitCharge                      27

            THREAD fffffae000ec5ac0  Cid 0004.0008  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrFreePage) KernelMode Non-Alertable
                fffff8000169d720  Gate

            THREAD fffffae000edcb60  Cid 0004.0010  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff8000167ec80  SynchronizationEvent

            THREAD fffffae000edc680  Cid 0004.0014  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff8000167f2a0  Semaphore Limit 0x7fffffff

            THREAD fffffae000edc1a0  Cid 0004.0018  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff8000167f2a0  Semaphore Limit 0x7fffffff

            THREAD fffffae000ee3960  Cid 0004.001c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee3480  Cid 0004.0020  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee2040  Cid 0004.0024  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee2b60  Cid 0004.0028  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee2680  Cid 0004.002c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee1040  Cid 0004.0030  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee1b60  Cid 0004.0034  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee1680  Cid 0004.0038  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee0040  Cid 0004.003c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee0b60  Cid 0004.0040  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016745a0  QueueObject

            THREAD fffffae000ee0680  Cid 0004.0044  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae000edf040  Cid 0004.0048  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae000edfb60  Cid 0004.004c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae000edf680  Cid 0004.0050  Teb: 0000000000000000 Win32Thread: 0000000000000000 ????
            THREAD fffffae000efe040  Cid 0004.0054  Teb: 0000000000000000 Win32Thread: 0000000000000000 RUNNING on processor 3
            THREAD fffffae000efeb60  Cid 0004.0058  Teb: 0000000000000000 Win32Thread: 0000000000000000 ????
            THREAD fffffae000efe680  Cid 0004.005c  Teb: 0000000000000000 Win32Thread: 0000000000000000 ????
            THREAD fffffae000eff040  Cid 0004.0060  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff80001674650  QueueObject

            THREAD fffffae000effb60  Cid 0004.0064  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff88002132cf0  NotificationTimer
                fffff80001674560  SynchronizationEvent
                fffff80001674540  SynchronizationEvent

            THREAD fffffae000f01a10  Cid 0004.0068  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Suspended) KernelMode Non-Alertable
                fffff8000164e280  Gate

            THREAD fffffae000f01530  Cid 0004.006c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Suspended) KernelMode Non-Alertable
                fffff88001e04580  Gate

            THREAD fffffae000f02040  Cid 0004.0070  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Suspended) KernelMode Non-Alertable
                fffff88001e7a580  Gate

            THREAD fffffae000f02b60  Cid 0004.0074  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Suspended) KernelMode Non-Alertable
                fffff88001ef0580  Gate

            THREAD fffffae000f03410  Cid 0004.0078  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (DelayExecution) KernelMode Non-Alertable
                fffff88002155a78  NotificationEvent

            THREAD fffffae000f04040  Cid 0004.007c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrFreePage) KernelMode Non-Alertable
                fffff800016864e0  Gate

            THREAD fffffae000f047d0  Cid 0004.0080  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrFreePage) KernelMode Non-Alertable
                fffff8000169cf80  SynchronizationEvent
                fffff8000169cf98  SynchronizationEvent
                fffff8000169cfb0  SynchronizationEvent
                fffff8000169cfc8  SynchronizationEvent
                fffff8000169cfe0  SynchronizationEvent
                fffff8000169cff8  SynchronizationEvent
                fffff8000169d010  SynchronizationEvent
                fffff8000169d028  SynchronizationEvent
                fffff8000169d040  SynchronizationEvent
                fffff8000169d058  SynchronizationEvent
                fffff8000169d070  SynchronizationEvent
                fffff8000169d088  SynchronizationEvent
                fffff8000169d0a0  SynchronizationEvent
                fffff8000169d0b8  SynchronizationEvent
                fffff8000169d0d0  SynchronizationEvent
                fffff8000169d0e8  SynchronizationEvent
                fffff8000169d100  SynchronizationEvent

            THREAD fffffae000f059e0  Cid 0004.0084  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff8800216ac78  SynchronizationEvent
                fffff8000169cd60  SynchronizationEvent

            THREAD fffffae000f05500  Cid 0004.0088  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff800016cfac0  SynchronizationEvent

            THREAD fffffae000eb5a10  Cid 0004.009c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrFreePage) KernelMode Non-Alertable
                fffff800016d6100  SynchronizationEvent
                fffff800016d60e0  SynchronizationEvent
                fffff800016d60c0  SynchronizationEvent
                fffff800016d60a0  SynchronizationEvent

            THREAD fffffae000eb8220  Cid 0004.00a0  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016d4700  QueueObject

            THREAD fffffae000eb9040  Cid 0004.00a4  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff800016d4740  QueueObject

            THREAD fffffae000ebf950  Cid 0004.00a8  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrLpcReceive) UserMode Non-Alertable
                fffffae000ebfd10  Semaphore Limit 0x1

            THREAD fffffae000f2d040  Cid 0004.00ac  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae000f40e58  SynchronizationEvent
                fffffae000f40e70  SynchronizationTimer

            THREAD fffffae000f4d040  Cid 0004.00b0  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae000f2d718  SynchronizationEvent
                fffffae000f2d730  SynchronizationTimer

            THREAD fffffae000f55420  Cid 0004.00b4  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae000f55ad8  SynchronizationEvent
                fffffae000f55af0  SynchronizationTimer

            THREAD fffffae000f76b60  Cid 0004.00b8  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae000f76218  SynchronizationEvent
                fffffae000f76230  SynchronizationTimer

            THREAD fffffae000f9d220  Cid 0004.00bc  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae000f9d8d8  SynchronizationEvent
                fffffae000f9d8f0  SynchronizationTimer

            THREAD fffffae000fa2b60  Cid 0004.00c0  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae000fa1c98  SynchronizationEvent

            THREAD fffffae000fc6620  Cid 0004.00c4  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (DelayExecution) KernelMode Non-Alertable
                0000000000000000  NotificationEvent

            THREAD fffffae000e78730  Cid 0004.00c8  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff88001142ac0  NotificationEvent
                fffff88001142aa0  NotificationEvent

            THREAD fffffae000e84700  Cid 0004.00cc  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae000e7e8b8  SynchronizationEvent
                fffffae000e7e8a0  SynchronizationEvent

            THREAD fffffae001170700  Cid 0004.00d0  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff88000f5ab60  SynchronizationTimer

            THREAD fffffae001170220  Cid 0004.00d4  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff88000f5abc0  QueueObject

            THREAD fffffae00117db00  Cid 0004.00d8  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff88000f59820  NotificationEvent

            THREAD fffffae0013c1860  Cid 0004.00e8  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff88003157838  NotificationEvent

            THREAD fffffae0013d7b60  Cid 0004.00ec  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae0013d6ae0  NotificationEvent

            THREAD fffffae0013e8b60  Cid 0004.00f0  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrLpcReceive) UserMode Non-Alertable
                fffffae0013e8f20  Semaphore Limit 0x1

            THREAD fffffae001884b60  Cid 0004.012c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae001439fd8  SynchronizationEvent

            THREAD fffffae001543040  Cid 0004.0130  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff8800320c560  SynchronizationEvent
                fffff8800320c520  SynchronizationEvent

            THREAD fffffae0023a3350  Cid 0004.0164  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff88002e394e0  SynchronizationEvent

            THREAD fffffae002222b60  Cid 0004.01c0  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Alertable
                fffffae0022218a0  QueueObject

            THREAD fffffae0023b6290  Cid 0004.0294  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae0023b8d10  NotificationEvent
                fffffae0023b8d28  SynchronizationEvent
                fffffae0023b8d70  NotificationEvent

            THREAD fffffae00225d040  Cid 0004.015c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff88003480b60  SynchronizationEvent
                fffff88003480b80  SynchronizationEvent

            THREAD fffffae002309040  Cid 0004.026c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffff88003157690  QueueObject

            THREAD fffffae002357040  Cid 0004.038c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae0023583d0  SynchronizationEvent

            THREAD fffffae002355040  Cid 0004.0380  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffffae002358250  SynchronizationEvent

            THREAD fffffae002353040  Cid 0004.03a4  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (Executive) KernelMode Non-Alertable
                fffff880046bc2c0  NotificationEvent
                fffff880046bc2a0  NotificationEvent
                fffffae000f03130  NotificationEvent
                fffff880046bc2e0  NotificationEvent

            THREAD fffffae00253b560  Cid 0004.0550  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
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            THREAD fffffae00253f040  Cid 0004.0554  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
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            THREAD fffffae002549040  Cid 0004.0580  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
                fffffae00253c340  QueueObject

            THREAD fffffae002549a80  Cid 0004.0584  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
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            THREAD fffffae00254a040  Cid 0004.0588  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
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            THREAD fffffae002569040  Cid 0004.05a0  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) KernelMode Non-Alertable
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            THREAD fffffae0027fe580  Cid 0004.0124  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
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            THREAD fffffae0026e9b60  Cid 0004.060c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
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            THREAD fffffae00263ab60  Cid 0004.0304  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae0026c7b60  Cid 0004.06c8  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae0021c6640  Cid 0004.0680  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae002701040  Cid 0004.045c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae002698b60  Cid 0004.00fc  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae001521450  Cid 0004.03ec  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae0027a3b60  Cid 0004.072c  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject

            THREAD fffffae002244040  Cid 0004.0678  Teb: 0000000000000000 Win32Thread: 0000000000000000 WAIT: (WrQueue) UserMode Non-Alertable
                fffff800016745f8  QueueObject


    2018年2月6日 5:40

全部回复

  • 您好,

    请问您是host系统出现蓝屏问题还是创建的vm出现的问题的?如果是host系统出现蓝屏问题,请按照以下的排错思路。

       

    通常,大多蓝屏问题是由以下原因造成的:

    不稳定的硬件设备、设备驱动过期、三方程序干扰、系统异常。

    建议先在安全模式下时,观察蓝屏是否出现,如果未出现蓝屏,我们就可以推断事件原因为驱动软件过期、三方程序干扰。

    请检查最近是否有做过什么特殊的操作,比如说更新了驱动或者是安装了补丁/软件,请撤销之前的更改,再检查是否有相同的问题。

    若蓝屏仍旧在安全模式下出现, 问题就可能是由于硬件不稳定导致的或者是系统异常导致的。建议联系电脑厂商对硬件进行排查.

    同时请尝试运行sfc/scannow进行一个系统文件检测和修复。

    以下是一些硬件蓝屏的排错常规步骤,你可以尝试一下:
    1.如果最近有更换硬件,请您将新硬件更换回之前的硬件或是其他新硬件
    2.如果您有多根内存条,请您只保留一根,将其余的拔除
    3.确认接线等是否疏松,机箱内的灰尘是否过多,进行固定和清理
    4.更换其他的电源

    由于分析蓝屏文件超出了论坛的支持范围,如果以上的常规排错没有解决问题同时问题比较紧急的话,建议您选用微软电话技术支持服务:800-820-3800。

    如果回复对您有帮助的话,请您把回复标记为答复,后续有任何问题,可以随时在贴下进行更新。

    感谢您的理解和支持。

    此致

    Candy


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2018年2月6日 9:20
  • 谢谢你的回复~
    2018年2月7日 8:50
  • Hi ,

    如果在排错的过程中有任何进展疑问的话,您可以随时在贴下进行更新。

    此致

    Candy


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2018年2月7日 8:57