你好 FN_YANGMING:
请问具体的报错信息是什么?
我们可以尝试下运行内置的故障诊断工具自动修复一下.
Control Panel(控制面板)\(所有选项)All Control Panel Items\Troubleshooting(故障诊断)\All Categories\Windows Media Player
可以尝试从程序控制面板里重装一下Windows Media Player.
Control Panel(控制面板)\All Control Panel Items(所有选项)\Programs and Features(程序与应用)\Turn features on or off(开启或关闭应用)\Media Features(多媒体功能)
把选项去掉,重启电脑,然后再勾上.
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