你好,
以下是dump文件分析结果:
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Bugcheck Analysis
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WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8728a024, Address of the WHEA_ERROR_RECORD structure.
Arg3: b2004000, High order 32-bits of the MCi_STATUS value.
Arg4: e5000175, Low order 32-bits of the MCi_STATUS value.
Debugging Details:
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BUGCHECK_STR:
0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:
1
DEFAULT_BUCKET_ID:
VISTA_DRIVER_FAULT
PROCESS_NAME:
QQ.exe
CURRENT_IRQL:
1f
STACK_TEXT:
807cb8cc 84017f3f 00000124 00000000 8728a024 nt!KeBugCheckEx+0x1e
807cb908 8410f044 87289c31 8728a024 840a8610 hal!HalBugCheckSystem+0xab
807cb938 840181f1 8728aea8 84025e40 00000000 nt!WheaReportHwError+0x230
807cba4c 840182e3 8728aea8 8728aef8 00000000 hal!HalpMcaReportError+0x3b
807cba70 8401854f 00000000 8728aef8 807cbb90 hal!HalpMceHandler+0x8b
807cba80 8400e5f5 00000000 00000000 00000000 hal!HalpHandleMachineCheck+0x3b
807cbb90 8400b261 00000000 807c6750 00000000 hal!HalpMcaExceptionHandler+0x87
807cbb90 00000000 00000000 807c6750 00000000 hal!HalpMcaExceptionHandlerWrapper+0x89
STACK_COMMAND:
kb
FOLLOWUP_NAME:
MachineOwner
MODULE_NAME: hardware
IMAGE_NAME:
hardware
DEBUG_FLR_IMAGE_TIMESTAMP:
0
FAILURE_BUCKET_ID:
0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID:
0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
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根据dump文件,QQ程序导致系统蓝屏,可能由于你用的QQ版本于Windows
7不兼容。另外,硬件驱动也存在问题,请升级你所有硬件(显卡,网卡,芯片集的驱动)
Regards,
Leo
Huang
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