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WIN10无法更新,显示0x80004002错误,日志如下 RRS feed

  • 问题

  • 2020-08-18 16:18:57, Error                 MOUPG  CFCDCATQuery::RetrieveResponse(311): Result = 0x80072EE2[gle=0x00002ee2]
    2020-08-18 16:18:57, Error                 MOUPG  CFCDCATQuery::Query(210): Result = 0x80072EE2[gle=0x00002ee2]
    2020-08-18 16:18:57, Error                 MOUPG  CFCAcquirerDCAT::QueryWeb(991): Result = 0x80072EE2
    2020-08-18 16:18:57, Error                 MOUPG  CFCAcquirerDCAT::Download(1308): Result = 0x80072EE2
    2020-08-18 16:18:57, Error                 MOUPG  CFCPayloadDU::Download(267): Result = 0x80072EE2
    2020-08-18 16:18:57, Error                 MOUPG  DUSetup: Error on downloading SetupDU Payload: [0x80072EE2]
    2020-08-18 16:18:57, Error                 MOUPG  CDlpActionDU::ExecuteFacilitatorDUSetup(2183): Result = 0x80072EE2
    2020-08-18 16:20:35, Error                 MOUPG  CFCDCATQuery::RetrieveResponse(311): Result = 0x80072EE2[gle=0x00002ee2]
    2020-08-18 16:20:35, Error                 MOUPG  CFCDCATQuery::Query(210): Result = 0x80072EE2[gle=0x00002ee2]
    2020-08-18 16:20:35, Error                 MOUPG  CFCAcquirerDCAT::QueryWeb(991): Result = 0x80072EE2
    2020-08-18 16:20:35, Error                 MOUPG  CFCAcquirerDCAT::Download(1308): Result = 0x80072EE2
    2020-08-18 16:20:35, Error                 MOUPG  CFCPayloadDU::Download(267): Result = 0x80072EE2
    2020-08-18 16:20:35, Error                 MOUPG  DUImage: Error on downloading ImageDU Payload: [0x80072EE2]
    2020-08-18 16:20:35, Error                 MOUPG  CDlpActionDU::ExecuteFacilitatorDUImage(1473): Result = 0x80072EE2
    2020-08-18 16:20:56, Error                 MOUPG  CFCAcquirerDCAT::GenerateDownloadRequestForPayload(1464): Result = 0x80004002
    2020-08-18 16:20:56, Error                 MOUPG  CFCAcquirerDCAT::Download(1322): Result = 0x80004002
    2020-08-18 16:20:56, Error                 MOUPG  CFCPayloadLatentAcquisition::Download(132): Result = 0x80004002
    2020-08-18 16:20:56, Error                 MOUPG  DUImage: Error on Latent Acquisition Payload: [0x80004002]
    2020-08-18 16:22:31, Error                 DU     DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
    2020-08-18 16:49:15, Error                 MIG    OC Exception: OC::COCCbsAdapter::InitOnline: Failed to find the Foundation Package name
    2020-08-18 16:49:15, Error                 SP     Could not save OC status. Error: 0x8007001F
    2020-08-18 16:49:15, Error                 SP     Operation failed: Gather Optional Component status. Error: 0x8007001F[gle=0x000000b7]
    2020-08-18 16:49:15, Error                 SP     pSPRemoveUpgradeRegTree: failed to delete reg tree HKLM\SYSTEM\Setup\Upgrade[gle=0x00000005]
    2020-08-18 16:49:45, Error                 MIG    Ignoring replacement manifest with no settingsVersionRange or versionRange attribute in migration element: Microsoft-Windows-Container-Manager
    2020-08-18 16:49:55, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
    2020-08-18 16:49:59, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: "script" attribute is mandatory. class Mig::CMXEMerge *__cdecl Mig::CMXEMigrationXml::LoadMerge(class UnBCL::XmlNode *,int,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
    2020-08-18 16:50:00, Error      [0x080366] MIG    String or RParan expected. Script MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
                'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleFramerate]')
    2020-08-18 16:50:00, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Callback entry point MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
                'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleFramerate]') not found. __cdecl Mig::CMXEScriptCaller::CMXEScriptCaller(class UnBCL::String *,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
    2020-08-18 16:51:27, Error                 MIG    Ignoring replacement manifest with no settingsVersionRange or versionRange attribute in migration element: Microsoft-Windows-Container-Manager
    2020-08-18 16:51:29, Error      [0x080366] MIG    String or RParan expected. Script MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
                'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleExperience]')
    2020-08-18 16:51:29, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Callback entry point MigXmlHelper.RelativeMove('HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [Enabled]',
                'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Holographic\DisplayThrottling [ThrottleExperience]') not found. __cdecl Mig::CMXEScriptCaller::CMXEScriptCaller(class UnBCL::String *,class Mig::CMXEMigrationXml *,class Mig::CMXEXmlComponent *)
    2020-08-18 16:51:31, Error      [0x080831] MIG    CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMigrationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2020-08-18 16:53:50, Error                 SP     CSetupPlatform::ResurrectAutomation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
    2020-08-18 17:01:50, Error                 MOUPG  CDlpActionFinalize::ArmReserveManagerForReboot(404): Result = 0x80004002
    2020-08-18 17:01:50, Error                 MOUPG  CDlpActionFinalize::ExecuteRoutine(517): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(493): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CDlpTask::ExecuteAction(3300): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CDlpTask::ExecuteActions(3454): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CDlpTask::Execute(1631): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CSetupManager::ExecuteTask(2630): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CSetupManager::ExecuteTask(2593): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CSetupManager::ExecuteInstallMode(944): Result = 0x80004002
    2020-08-18 17:01:51, Error                 MOUPG  CSetupManager::ExecuteDownlevelMode(410): Result = 0x80004002
    2020-08-18 17:01:54, Error                 MOUPG  CSetupManager::Execute(295): Result = 0x80004002
    2020-08-18 17:01:54, Error                 MOUPG  CSetupHost::Execute(433): Result = 0x80004002
    2020年8月19日 1:25

全部回复

  • 您好,

    当前系统版本是多少?我们可以在命令对话框中输入“winver” 查询具体的系统版本号。

    您是通过 设置\更新和安全 路径进行操作的吗?页面有什么具体的报错信息吗?

    请尝试在 设置\更新和安全\故障排查 中运行 Windows update 的更新排查选项。系统将会自动检测并尝试解决问题。

    我看到您贴出来的日志信息应该是setupact 日志,所以您的问题应该是安装功能性更新,或者是升级系统出现问题。而并非是安装与更新补丁问题,对吗?

    如果您电脑中安装了三方的杀毒软件,建议在下载及安装补丁之前,暂时禁用杀毒软件。升级当前设备的硬件驱动,然后将电脑启动至干净启动模式,重新进行升级。

    由于该 TechNet 论坛是一个开放的论坛,不建议您直接将日志上传于此,这可能会导致您部分个人信息的泄露。此外日志的分析支持也超出了该论坛的支持范围。如果有需要日志分析支持,建议开case进行咨询(付费咨询)。


    " Please note that new questions regarding ‘Windows 10 Installation, Setup, and Deployment’ could NOT be posted in this forum anymore. This thread could be followed up until Mar-30th. We will be moving your thread to Microsoft Q&A if the deadline is missed. Register our new platform Microsoft Q&A (Preview)! for new questions or discussion. Check more details on sticky post.

    • 已编辑 Joy-Qiao 2020年8月24日 4:30
    • 已建议为答案 Joy-Qiao 2020年8月25日 6:47
    2020年8月24日 4:30
  • 您好,

    该问题有什么更新吗?


    " Please note that new questions regarding ‘Windows 10 Installation, Setup, and Deployment’ could NOT be posted in this forum anymore. This thread could be followed up until Mar-30th. We will be moving your thread to Microsoft Q&A if the deadline is missed. Register our new platform Microsoft Q&A (Preview)! for new questions or discussion. Check more details on sticky post.

    2020年8月25日 6:47