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Win7频繁出现124蓝屏 RRS feed

  • 问题

  • 最近系统经常蓝屏,使用debugging tools分析出的结果如下:

     

    Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Users\yin\Desktop\041511-24351-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: C:\Windows\symbols
    Executable search path is:
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Windows Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Kernel base = 0x8441c000 PsLoadedModuleList = 0x84566850
    Debug session time: Fri Apr 15 15:33:00.859 2011 (GMT+8)
    System Uptime: 0 days 0:07:58.482
    Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntkrnlpa.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
    Loading Kernel Symbols
    ............................................................................................................................................................
    Loading User Symbols
    Loading unloaded module list
    ......

    2011年4月15日 8:50

答案

  • 你好,

    解决这种内核崩溃的问题我们需要调试、分析系统相关的源代码。很遗憾,这样的问题处理在论坛上会效率不高。我想建议你联系微软客户支持服务(CSS)寻求帮助,这样的问题是可以有效的解决。你可以通过以下网站,获取微软的客服信息:

    http://support.microsoft.com/contactus

     

    希望可以有助于你解决此问题。

    2011年4月18日 3:04