积极答复者
win7 dmp windbg 蓝屏黑屏 分析,在线等~

问题
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大师:
近日碰到游戏过程中黑屏1-2S然后恢复,画面不定期的crash一下,休眠恢复过程中中断并关机 。。还有一次蓝屏。。 求大师分析下最新的一个dmp,下面是我windbg出来的信息。
跪谢了。
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\TU\Desktop\032515-6115-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols;srv*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526
Machine Name:
Kernel base = 0xfffff800`0464e000 PsLoadedModuleList = 0xfffff800`04892890
Debug session time: Wed Mar 25 07:32:03.530 2015 (GMT+8)
System Uptime: 0 days 12:19:29.295
Loading Kernel Symbols
...............................................................
................................................................
.........................................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff88000c05039, fffff8800c5a3790, 0}
Probably caused by : fileinfo.sys ( fileinfo!FIStreamGet+52 )
Followup: MachineOwner
---------0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88000c05039, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff8800c5a3790, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.Debugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - 0x%08lxFAULTING_IP:
FLTMGR!GetContextFromStreamList+99
fffff880`00c05039 488b4820 mov rcx,qword ptr [rax+20h]CONTEXT: fffff8800c5a3790 -- (.cxr 0xfffff8800c5a3790)
rax=0000000022000000 rbx=0000000000000000 rcx=0000000022000000
rdx=fffffa800d4ecbb0 rsi=fffffa80122f3a10 rdi=fffffa80122f39c0
rip=fffff88000c05039 rsp=fffff8800c5a4170 rbp=fffff8800c5a42b0
r8=0000000000000000 r9=fffff8800c5a42a8 r10=fffffa80122f39c8
r11=0000000000000011 r12=fffff8800c5a42a8 r13=fffffa80105840c0
r14=0000000000000000 r15=fffffa800d4ecbb0
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010206
FLTMGR!GetContextFromStreamList+0x99:
fffff880`00c05039 488b4820 mov rcx,qword ptr [rax+20h] ds:002b:00000000`22000020=????????????????
Resetting default scopeCUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: QQPCRTP.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff88000c0fdbe to fffff88000c05039
STACK_TEXT:
fffff880`0c5a4170 fffff880`00c0fdbe : fffffa80`122f39c0 fffff880`0c5a42a8 fffffa80`131f0010 00000000`00000000 : FLTMGR!GetContextFromStreamList+0x99
fffff880`0c5a41f0 fffff880`0168e052 : fffffa80`122f39c0 fffff140`2bde1607 fffff880`0c5a4440 fffff880`018f1d78 : FLTMGR!FltGetStreamContext+0x3e
fffff880`0c5a4220 fffff880`0168cb07 : fffff140`2bde1607 00000000`00000000 00000000`00000000 00000000`00000000 : fileinfo!FIStreamGet+0x52
fffff880`0c5a4290 fffff880`00c04288 : 00000000`00000000 00000000`00000000 fffffa80`165a6fb8 00000000`00000000 : fileinfo!FIPostCreateCallback+0xf3
fffff880`0c5a4320 fffff880`00c02d1b : fffffa80`122f39c0 fffffa80`10584260 fffffa80`0d4ecbb0 fffffa80`0d4ecdd0 : FLTMGR!FltpPerformPostCallbacks+0x368
fffff880`0c5a43f0 fffff880`00c222b9 : fffffa80`165a6c60 fffffa80`0d2bb800 fffffa80`165a6c00 fffffa80`0d1df970 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x39b
fffff880`0c5a4480 fffff800`049c4dbc : 00000000`00000045 fffffa80`165b47b8 fffffa80`12058f20 00000000`00000000 : FLTMGR!FltpCreate+0x2a9
fffff880`0c5a4530 fffff800`049c0738 : fffffa80`0d18ba50 fffff800`00000000 fffffa80`165b4600 00000000`00000001 : nt!IopParseDevice+0x14d3
fffff880`0c5a4690 fffff800`049c1956 : 00000000`00000000 fffffa80`165b4600 00000000`00000c9c fffffa80`0cb048a0 : nt!ObpLookupObjectName+0x588
fffff880`0c5a4780 fffff800`049a0816 : 00000000`00000000 00000000`0b37e168 fffff680`003aa501 fffff800`046e0463 : nt!ObOpenObjectByName+0x306
fffff880`0c5a4850 fffff800`046c2153 : fffffa80`11c24060 fffff880`0c5a4b60 fffffa80`11c24060 00000000`0cdef6c4 : nt!NtQueryAttributesFile+0x145
fffff880`0c5a4ae0 00000000`7797168a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0b37e128 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7797168a
FOLLOWUP_IP:
fileinfo!FIStreamGet+52
fffff880`0168e052 8bd8 mov ebx,eaxSYMBOL_STACK_INDEX: 2
SYMBOL_NAME: fileinfo!FIStreamGet+52
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: fileinfo
IMAGE_NAME: fileinfo.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc481
STACK_COMMAND: .cxr 0xfffff8800c5a3790 ; kb
FAILURE_BUCKET_ID: X64_0x3B_fileinfo!FIStreamGet+52
BUCKET_ID: X64_0x3B_fileinfo!FIStreamGet+52
Followup: MachineOwner
---------0: kd> kv
Child-SP RetAddr : Args to Child : Call Site
fffff880`0c5a2ec8 fffff800`046c2469 : 00000000`0000003b 00000000`c0000005 fffff880`00c05039 fffff880`0c5a3790 : nt!KeBugCheckEx
fffff880`0c5a2ed0 fffff800`046c1dbc : fffff880`0c5a3110 fffff800`0469ac3d fffff800`04823bc4 fffff880`0c5a4850 : nt!KiBugCheckDispatch+0x69
fffff880`0c5a3010 fffff800`046ee6cd : fffff800`048e67d8 00000000`00000000 fffff800`0464e000 fffff880`0c5a3f38 : nt!KiSystemServiceHandler+0x7c
fffff880`0c5a3050 fffff800`046ed4a5 : fffff800`04814a24 fffff880`0c5a30c8 fffff880`0c5a3f38 fffff800`0464e000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`0c5a3080 fffff800`046fe431 : fffff880`0c5a3f38 fffff880`0c5a3790 fffff880`00000000 fffffa80`122f39c0 : nt!RtlDispatchException+0x415
fffff880`0c5a3760 fffff800`046c2542 : fffff880`0c5a3f38 00000000`00000000 fffff880`0c5a3fe0 fffffa80`122f3a10 : nt!KiDispatchException+0x135
fffff880`0c5a3e00 fffff800`046c10ba : 00000000`00000000 00000000`22000020 ffff004e`00330000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`0c5a3fe0 fffff880`00c05039 : fffffa80`105840c0 fffff880`0c5a4220 fffffa80`12058f20 fffff880`00c04aae : nt!KiPageFault+0x23a (TrapFrame @ fffff880`0c5a3fe0)
fffff880`0c5a4170 fffff880`00c0fdbe : fffffa80`122f39c0 fffff880`0c5a42a8 fffffa80`131f0010 00000000`00000000 : FLTMGR!GetContextFromStreamList+0x99
fffff880`0c5a41f0 fffff880`0168e052 : fffffa80`122f39c0 fffff140`2bde1607 fffff880`0c5a4440 fffff880`018f1d78 : FLTMGR!FltGetStreamContext+0x3e
fffff880`0c5a4220 fffff880`0168cb07 : fffff140`2bde1607 00000000`00000000 00000000`00000000 00000000`00000000 : fileinfo!FIStreamGet+0x52
fffff880`0c5a4290 fffff880`00c04288 : 00000000`00000000 00000000`00000000 fffffa80`165a6fb8 00000000`00000000 : fileinfo!FIPostCreateCallback+0xf3
fffff880`0c5a4320 fffff880`00c02d1b : fffffa80`122f39c0 fffffa80`10584260 fffffa80`0d4ecbb0 fffffa80`0d4ecdd0 : FLTMGR!FltpPerformPostCallbacks+0x368
fffff880`0c5a43f0 fffff880`00c222b9 : fffffa80`165a6c60 fffffa80`0d2bb800 fffffa80`165a6c00 fffffa80`0d1df970 : FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x39b
fffff880`0c5a4480 fffff800`049c4dbc : 00000000`00000045 fffffa80`165b47b8 fffffa80`12058f20 00000000`00000000 : FLTMGR!FltpCreate+0x2a9
fffff880`0c5a4530 fffff800`049c0738 : fffffa80`0d18ba50 fffff800`00000000 fffffa80`165b4600 00000000`00000001 : nt!IopParseDevice+0x14d3
fffff880`0c5a4690 fffff800`049c1956 : 00000000`00000000 fffffa80`165b4600 00000000`00000c9c fffffa80`0cb048a0 : nt!ObpLookupObjectName+0x588
fffff880`0c5a4780 fffff800`049a0816 : 00000000`00000000 00000000`0b37e168 fffff680`003aa501 fffff800`046e0463 : nt!ObOpenObjectByName+0x306
fffff880`0c5a4850 fffff800`046c2153 : fffffa80`11c24060 fffff880`0c5a4b60 fffffa80`11c24060 00000000`0cdef6c4 : nt!NtQueryAttributesFile+0x145
fffff880`0c5a4ae0 00000000`7797168a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`0c5a4ae0)
Ben
答案
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你先把腾讯管家给卸载了,然后重新安装一下主板与显卡的驱动,确认一下驱动没有问题,再试试。如果依然有问题,不排除硬件故障。
Alexis Zhang
http://mvp.microsoft.com/zh-cn/mvp/Jie%20Zhang-4000545
http://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛。
本帖是回复帖,原帖作者是楼上的 <bigtongue>;
| 近日碰到游戏过程中黑屏1-2S然后恢复,画面不定期的crash一下,休眠恢复过程中中断并关机 。。还有一次蓝屏。。 求大师分析下最新的一个dmp,下面是我windbg出来的信息。
- 已建议为答案 Karen HuModerator 2015年4月2日 10:13
- 已标记为答案 Cloud_TSModerator 2015年4月10日 6:15
全部回复
-
你先把腾讯管家给卸载了,然后重新安装一下主板与显卡的驱动,确认一下驱动没有问题,再试试。如果依然有问题,不排除硬件故障。
Alexis Zhang
http://mvp.microsoft.com/zh-cn/mvp/Jie%20Zhang-4000545
http://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛。
本帖是回复帖,原帖作者是楼上的 <bigtongue>;
| 近日碰到游戏过程中黑屏1-2S然后恢复,画面不定期的crash一下,休眠恢复过程中中断并关机 。。还有一次蓝屏。。 求大师分析下最新的一个dmp,下面是我windbg出来的信息。
- 已建议为答案 Karen HuModerator 2015年4月2日 10:13
- 已标记为答案 Cloud_TSModerator 2015年4月10日 6:15