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outlook03/07无法通过rpc over https方式连接exchange服务器 RRS feed

  • 问题

  • Hi all:

        最近刚用outlook配置公司的企业邮箱,公司有发文档教怎么配置,外网,通过rpc over https的方式连接exchange服务器,帐号配置完成后打开outlook一直弹出登录界面,提示输入用户名和密码,正确输入,确定,稍等几秒后仍弹出输入用户名和密码,查看session中一直处于正在连接状态。已确认如下信息:

    1.其他同事可正常访问,配置一样

    2.直接通过web可正常访问,登入邮箱

    通过在https://www.testexchangeconnectivity.com检测提示如下信息:

    正在测试 RPC/HTTP 连接。
      RPC/HTTP 测试失败。
     
    测试步骤
     
    Attempting to resolve the host name owa.randmcnally.com in DNS.
      The host name resolved successfully.
     
    其他详细信息
      IP addresses returned: 12.172.145.212
    Testing TCP port 443 on host owa.randmcnally.com to ensure it's listening and open.
      The port was opened successfully.
    Testing the SSL certificate to make sure it's valid.
      The certificate passed all validation requirements.
     
    测试步骤
     
    ExRCA is attempting to obtain the SSL certificate from remote server owa.randmcnally.com on port 443.
      ExRCA successfully obtained the remote SSL certificate.
     
    其他详细信息
      Remote Certificate Subject: CN=owa.randmcnally.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)11, OU=GT42605605, O=owa.randmcnally.com, C=US, SERIALNUMBER=Esypvsob6lPAagBmhFPl7/2XK1dOcxcf, Issuer: CN=RapidSSL CA, O="GeoTrust, Inc.", C=US.
    Validating the certificate name.
      The certificate name was validated successfully.
     
    其他详细信息
      Host name owa.randmcnally.com was found in the Certificate Subject Common name.
    Certificate trust is being validated.
      The certificate is trusted and all certificates are present in the chain.
     
    测试步骤
     
    ExRCA is attempting to build certificate chains for certificate CN=owa.randmcnally.com, OU=Domain Control Validated - RapidSSL(R), OU=See www.rapidssl.com/resources/cps (c)11, OU=GT42605605, O=owa.randmcnally.com, C=US, SERIALNUMBER=Esypvsob6lPAagBmhFPl7/2XK1dOcxcf.
      One or more certificate chains were constructed successfully.
     
    其他详细信息
      A total of 1 chains were built. The highest quality chain ends in root certificate CN=GeoTrust Global CA, O=GeoTrust Inc., C=US.
    Analyzing the certificate chains for compatibility problems with versions of Windows.
      Potential compatibility problems were identified with some versions of Windows.
     
    其他详细信息
      ExRCA can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
    Testing the certificate date to confirm the certificate is valid.
      Date validation passed. The certificate hasn't expired.
     
    其他详细信息
      The certificate is valid. NotBefore = 9/13/2011 4:56:11 PM, NotAfter = 10/15/2012 11:08:14 PM
    正在检查 IIS 配置,以便进行客户端证书身份验证。
      没有检测到客户端证书身份验证。
     
    其他详细信息
      未配置接受/要求客户端证书。
    正在对 URL https://owa.randmcnally.com/rpc/rpcproxy.dll 测试 HTTP 身份验证方法。
      HTTP 身份验证方法正确。
     
    其他详细信息
      ExRCA 已找到所有预期的身份验证方法和不允许的方法。找到的方法数: Basic
    正在用 RPC 代理服务器测试 SSL 相互身份验证。
      成功验证了相互身份验证。
     
    其他详细信息
      证书公用名称 owa.randmcnally.com 与 msstd:owa.randmcnally.com 匹配。
    正在尝试对 RPC 代理 owa.randmcnally.com 进行 ping 操作。
      无法 Ping 通 RPC 代理。
     
    其他详细信息
     

    An HTTP 401 Unauthorized response was received from the remote IIS6 server. This is usually the result of an incorrect username or password. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN)

    ping不通可能是服务器禁止了,搜索过论坛相似的问题,仍得不到解决,求高手帮忙,先谢谢各位了!

    2011年10月30日 14:24

全部回复

  •                 您好!

    1.       首先请您确定您是否是以domain/user的格式登陆的。

    2.       若是exchange2007/2010的话,请确认在Rpc 虚拟目录中,ssl settings中,客户端证书选择ignore.

    3.       若以上两点均正确,请您重建账号试试。

                  谢谢!

    2011年10月31日 6:03