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WSUS客户端无法更新 (80244008) RRS feed

  • 问题

  • 客户端更新报错

    2017-09-15    15:02:28:664   1288       1f98 Misc   Logging initialized (build: 7.6.7601.23806, tz: +0800)  ===========

    2017-09-15    15:02:28:664   1288       1f98 Misc   =Process: C:\Windows\system32\svchost.exe

    2017-09-15    15:02:28:664   1288       1f98 Misc   =Module: c:\windows\system32\wuaueng.dll

    2017-09-15    15:02:28:664   1288       1f98 Service    *************

    2017-09-15    15:02:28:664   1288       1f98 Service    ** START **  Service: Service startup

    2017-09-15    15:02:28:664   1288       1f98 Service    *********

    2017-09-15    15:02:28:672   1288       1f98 Agent       * WU client version 7.6.7601.23806

    2017-09-15    15:02:28:672   1288       1f98 Agent       * Base directory: C:\Windows\SoftwareDistribution

    2017-09-15    15:02:28:672   1288       1f98 Agent       * Access type: No proxy

    2017-09-15    15:02:28:672   1288       1f98 Agent       * Network state: Connected

    2017-09-15    15:02:33:968   1288       7dc  Report    CWERReporter::Init succeeded

    2017-09-15    15:02:33:969   1288       7dc  Agent     ***********  Agent: Initializing Windows Update Agent  ***********

    2017-09-15    15:02:33:969   1288       7dc  Agent       * Prerequisite roots succeeded.

    2017-09-15    15:02:33:969   1288       7dc  Agent     ***********  Agent: Initializing global settings cache  ***********

    2017-09-15    15:02:33:969   1288       7dc  Agent       * WSUS server: http://10.237.129.248

    2017-09-15    15:02:33:969   1288       7dc  Agent       * WSUS status server: http://10.237.129.248

    2017-09-15    15:02:33:969   1288       7dc  Agent       * Target group: (Unassigned Computers)

    2017-09-15    15:02:33:969   1288       7dc  Agent       * Windows Update access disabled: No

    2017-09-15    15:02:33:969   1288       7dc  DnldMgr Download manager restoring 0 downloads

    2017-09-15    15:02:34:017   1288       954  PT   WARNING: Cached cookie has expired or new PID is available

    2017-09-15    15:02:34:037   1288       1f98 Report    ***********  Report: Initializing static reporting data  ***********

    2017-09-15    15:02:34:037   1288       1f98 Report      * OS Version = 6.1.7601.1.0.65792

    2017-09-15    15:02:34:037   1288       1f98 Report      * OS Product Type = 0x00000030

    2017-09-15    15:02:34:037   1288       954  PT   Initializing simple targeting cookie, clientId = c423f4a6-2d87-4e97-b281-28424da794a6, target group = , DNS name = saec14sd003.saec.com.cn

    2017-09-15    15:02:34:037   1288       954  PT     Server URL = http://10.237.129.248/SimpleAuthWebService/SimpleAuth.asmx

    2017-09-15    15:02:34:042   1288       1f98 Report      * Computer Brand = Hewlett-Packard

    2017-09-15    15:02:34:042   1288       1f98 Report      * Computer Model = HP Compaq Elite 8300 MT

    2017-09-15    15:02:34:044   1288       1f98 Report      * Bios Revision = K01 v02.90

    2017-09-15    15:02:34:044   1288       1f98 Report      * Bios Name = Default System BIOS

    2017-09-15    15:02:34:044   1288       1f98 Report      * Bios Release Date = 2013-07-16T00:00:00

    2017-09-15    15:02:34:044   1288       1f98 Report      * Locale ID = 2052

    2017-09-15    15:02:34:069   1288       954  PT   WARNING: GetCookie failure, error = 0x80244008, soap client error = 8, soap error code = 0, HTTP status code = 200

    2017-09-15    15:02:34:069   1288       954  PT   WARNING: PTError: 0x80244008

    2017-09-15    15:02:34:069   1288       954  PT   WARNING: GetCookie_WithRecovery failed : 0x80244008

    2017-09-15    15:02:34:069   1288       954  PT   WARNING: RefreshCookie failed: 0x80244008

    2017-09-15    15:02:34:069   1288       954  PT   WARNING: RefreshPTState failed: 0x80244008

    2017-09-15    15:02:34:069   1288       954  PT   WARNING: PTError: 0x80244008

    2017-09-15    15:02:34:069   1288       954  Report    WARNING: Reporter failed to upload events with hr = 80244008.

    2017-09-15    15:02:34:076   1288       954  PT   WARNING: Cached cookie has expired or new PID is available

    2017-09-15    15:02:34:077   1288       954  PT   Initializing simple targeting cookie, clientId = c423f4a6-2d87-4e97-b281-28424da794a6, target group = , DNS name = saec14sd003.saec.com.cn

    2017-09-15    15:02:34:077   1288       954  PT     Server URL = http://10.237.129.248/SimpleAuthWebService/SimpleAuth.asmx

    2017-09-15    15:02:34:091   1288       954  PT   WARNING: GetCookie failure, error = 0x80244008, soap client error = 8, soap error code = 0, HTTP status code = 200

    2017-09-15    15:02:34:091   1288       954  PT   WARNING: PTError: 0x80244008

    2017-09-15    15:02:34:091   1288       954  PT   WARNING: GetCookie_WithRecovery failed : 0x80244008

    2017-09-15    15:02:34:091   1288       954  PT   WARNING: RefreshCookie failed: 0x80244008

    2017-09-15    15:02:34:091   1288       954  PT   WARNING: RefreshPTState failed: 0x80244008

    2017-09-15    15:02:34:091   1288       954  PT   WARNING: PTError: 0x80244008

    2017-09-15    15:02:34:091   1288       954  Report    WARNING: Reporter failed to upload events with hr = 80244008.

    2017-09-15    15:03:13:688   1288       1f98 AU   ###########  AU: Initializing Automatic Updates  ###########

    2017-09-15    15:03:13:688   1288       1f98 AU     # WSUS server: http://10.237.129.248

    2017-09-15    15:03:13:688   1288       1f98 AU     # Detection frequency: 22

    2017-09-15    15:03:13:688   1288       1f98 AU     # Approval type: Scheduled (Policy)

    2017-09-15    15:03:13:688   1288       1f98 AU     # Scheduled install day/time: Every day at 15:00

    2017-09-15    15:03:13:689   1288       1f98 AU     # Auto-install minor updates: Yes (Policy)

    2017-09-15    15:03:13:689   1288       1f98 AU     # Will interact with non-admins (Non-admins are elevated (User preference))

    2017-09-15    15:03:13:689   1288       1f98 AU   Setting AU scheduled install time to 2017-09-16 07:00:00

    2017-09-15    15:03:13:689   1288       1f98 AU   Successfully wrote event for AU health state:1

    2017-09-15    15:03:13:689   1288       1f98 AU   Initializing featured updates

    2017-09-15    15:03:13:689   1288       1f98 AU   Found 0 cached featured updates

    2017-09-15    15:03:13:689   1288       1f98 AU   Successfully wrote event for AU health state:1

    2017-09-15    15:03:13:690   1288       1f98 AU   Successfully wrote event for AU health state:1

    2017-09-15    15:03:13:690   1288       1f98 AU   AU finished delayed initialization


    2017年9月15日 8:08

答案

全部回复

  • 你好,

    1. 请问你的WSUS 服务器是什么版本的, 如果是WSUS server 4.0及以上的的话,我们需要在URL 中加上端口号,例如http://10.237.129.248:8530;

    2. 请尝试重置Windows update components,看看是否可以奏效:

    https://support.microsoft.com/en-sg/help/971058/how-do-i-reset-windows-update-components

    3. 同时, 在WSUS server上,运行Server Cleanup Wizard清理一下WSUS中过期的update.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年9月15日 9:04
    版主
  • 你好

    使用的是3.0

    按照上述方法还是无效,感觉应该是WSUS Server上的问题,因为客户端没有作过任何改动,就无法更新了。

    2017年9月16日 6:30
  • 你好,

    1. 测试一下WSUS client能否从Microsoft Update 上下载更新,如果可以的话,说明client 端的更新组件没问题;

    2. 你的环境中是只有这台client无法从WSUS server 下载更新,还是所有client 都无法从WSUS server 上下载更新,另外,环境中是否有Win10的客户端,如果有的话,我们不建议用WSUS 3.0,需尽快升级到WSUS 4.0(Server 2012,12R2)或以上版本;

    3. 你的WSUS server 的版本是多少,如果不是最新的话,请安装KB2938066更新WSUS server;

    WSUS 3.0 (SP2): Build 3.2.7600.226
    WSUS 3.0 (SP2) + KB2720211: Build 3.2.7600.251
    WSUS 3.0 (SP2) + KB2734608: Build 3.2.7600.256
    WSUS 3.0 (SP2) + KB2828185: Build 3.2.7600.262
    WSUS 3.0 (SP2) + KB2938066: Build 3.2.7600.274

    4.在WSUS server 上,运行Server cleanup Wizard,并且重索引WSUS database, 这些操作可以帮助修复WSUS server 上的一些问题。

    re-index WSUS database:

    https://gallery.technet.microsoft.com/scriptcenter/6f8cde49-5c52-4abd-9820-f1d270ddea61

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    2017年9月19日 13:49
    版主
  • 你好

    感谢回复

    已查明原因,我们WSUS使用的是80端口,和默认端口有冲突,所以导致客户端无法更新。

    2017年9月20日 0:19
  • 你好,

    很高兴听到你已经找到原因了。如果您没有其他的问题了,您可以将这个帖子中有用的回复标记为答复,这样这个帖子就可以结束了。

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年9月20日 1:43
    版主