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WIN7蓝屏windbg 结果分析 RRS feed

  • 问题


  • Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\Minidump\050411-18015-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: SRV*c:\temp*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7600.16617.x86fre.win7_gdr.100618-1621
    Machine Name:
    Kernel base = 0x8484b000 PsLoadedModuleList = 0x84993810
    Debug session time: Wed May 4 21:19:33.187 2011 (GMT+8)
    System Uptime: 0 days 0:00:10.906
    Loading Kernel Symbols
    ....................................................
    Loading User Symbols
    Mini Kernel Dump does not contain unloaded driver list
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, 87ad8024, 0, 0}

    Probably caused by : hardware

    Followup: MachineOwner
    ---------

    1: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 00000000, Machine Check Exception
    Arg2: 87ad8024, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    BUGCHECK_STR: 0x124_GenuineIntel

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    PROCESS_NAME: System

    CURRENT_IRQL: 0

    STACK_TEXT:
    8e11fcc4 84919fc5 87ad8008 849b2c28 849b2c20 nt!WheapCreateTriageDumpFromPreviousSession+0x32
    8e11fce4 8491adef 849b2c20 87ad8008 849b2c50 nt!WheapProcessWorkQueueItem+0x56
    8e11fd00 848b8f3b 849b2c20 00000000 86ae24c0 nt!WheapWorkQueueWorkerRoutine+0x1f
    8e11fd50 84a596d3 00000001 92828270 00000000 nt!ExpWorkerThread+0x10d
    8e11fd90 8490b0f9 848b8e2e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: hardware

    IMAGE_NAME: hardware

    DEBUG_FLR_IMAGE_TIMESTAMP: 0

    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV

    BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_BUS_PRV

    Followup: MachineOwner

    2011年5月4日 23:41

答案

  • Hi,

     

    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

     

    请在Safe Mode下查看蓝屏是否会发生,若果是,这个问题很有可能由硬件导致,请检查内存以及磁盘, 升级设备驱动。

     

    Chkdsk /f /r

     

    如果问题依然存在, 建议联系制造厂商检测主板,处理器以及其他硬件的完好性。同时,上传新的dump文件到SkyDrive.

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    2011年5月6日 8:32

全部回复

  • 老是不定时蓝屏,困扰很久了,请帮忙告知答案。不胜感激!
    2011年5月4日 23:43
  • Hi,

     

    The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

     

    请在Safe Mode下查看蓝屏是否会发生,若果是,这个问题很有可能由硬件导致,请检查内存以及磁盘, 升级设备驱动。

     

    Chkdsk /f /r

     

    如果问题依然存在, 建议联系制造厂商检测主板,处理器以及其他硬件的完好性。同时,上传新的dump文件到SkyDrive.

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    2011年5月6日 8:32