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Outlook For IOS无法连接本地Exchange2016服务器 RRS feed

  • 问题

  • 客户端版本:Outlook App For IOS/Android(已更新到最新版本)

    服务器版本:Exchange2016 CU13

    网络:所有客户端一律使用内网

    问题描述:

         IOS和Android手机自带的邮件客户端都可以使用Exchange模式连接邮件服务器,并正常收发邮件,但是使用App Store/Android Store下载的Outlook App无法正常连接,提示登录失败,可以确认邮件地址、服务器、域、用户名、密码等所有选项填写无误。

    服务器端检测:

    [PS] >Get-ActiveSyncVirtualDirectory -Server Exchange01 | fl Identity,*auth*,*url*
    
    
    Identity                            : EXCHANGE01\Microsoft-Server-ActiveSync (Default Web Site)
    MobileClientCertificateAuthorityURL :
    BasicAuthEnabled                    : True
    WindowsAuthEnabled                  : False
    ClientCertAuth                      : Ignore
    InternalAuthenticationMethods       : {}
    ExternalAuthenticationMethods       : {}
    MobileClientCertificateAuthorityURL :
    InternalUrl                         : https://exchange01.xxxx.com/Microsoft-Server-ActiveSync
    ExternalUrl                         : https://dag.xxxx.com/Microsoft-Server-ActiveSync

    [PS] >Get-ServerComponentState Exchange01
    
    Server                   Component                  State
    ------                   ---------                  -----
    Exchange01.xxxx.com ServerWideOffline          Active
    Exchange01.xxxx.com HubTransport               Active
    Exchange01.xxxx.com FrontendTransport          Active
    Exchange01.xxxx.com Monitoring                 Active
    Exchange01.xxxx.com RecoveryActionsEnabled     Active
    Exchange01.xxxx.com AutoDiscoverProxy          Active
    Exchange01.xxxx.com ActiveSyncProxy            Active
    Exchange01.xxxx.com EcpProxy                   Active
    Exchange01.xxxx.com EwsProxy                   Active
    Exchange01.xxxx.com ImapProxy                  Active
    Exchange01.xxxx.com OabProxy                   Active
    Exchange01.xxxx.com OwaProxy                   Active
    Exchange01.xxxx.com PopProxy                   Active
    Exchange01.xxxx.com PushNotificationsProxy     Active
    Exchange01.xxxx.com RpsProxy                   Active
    Exchange01.xxxx.com RwsProxy                   Active
    Exchange01.xxxx.com RpcProxy                   Active
    Exchange01.xxxx.com UMCallRouter               Active
    Exchange01.xxxx.com XropProxy                  Active
    Exchange01.xxxx.com HttpProxyAvailabilityGroup Active
    Exchange01.xxxx.com ForwardSyncDaemon          Inactive
    Exchange01.xxxx.com ProvisioningRps            Inactive
    Exchange01.xxxx.com MapiProxy                  Active
    Exchange01.xxxx.com EdgeTransport              Active
    Exchange01.xxxx.com HighAvailability           Active
    Exchange01.xxxx.com SharedCache                Active
    Exchange01.xxxx.com MailboxDeliveryProxy       Active
    Exchange01.xxxx.com RoutingUpdates             Active
    Exchange01.xxxx.com RestProxy                  Active
    Exchange01.xxxx.com DefaultProxy               Active
    Exchange01.xxxx.com Lsass                      Active
    Exchange01.xxxx.com RoutingService             Active
    Exchange01.xxxx.com E4EProxy                   Active
    Exchange01.xxxx.com CafeLAMv2                  Active
    Exchange01.xxxx.com LogExportProvider          Active

    请问如何解决,服务器配置缺失还是其他原因?请提供排查思路,排查项目,不吝赐教~!

    2019年10月30日 3:37

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