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office 2013装不了 RRS feed

  • 问题

  • 今天2013 outlook 登录不了, 其他同事可以 , 密码没错 , IT同事就帮我卸载了安装了outlook 2010 , 然后其它office套件从我原来的2013升级到2016 , 然后我又把2016卸载了 , 重新安装2013 , 结果始终是下面的错误  , 我也尝试了很多方法 ,

    比如 

    1.  运行o15-ctrremove.diagcab 

    2. 运行 NetFxRepairTool.exe  这个的执行结果告诉, 修复不了 .....  这一项我找不到进一步的解决办法 , 我是从官网下的

    均不行 , 太痛苦 , 请给我能解决的办法啊 ,   ==

    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RemoveTempHxDs started'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RemoveTempHxDsInternal started'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: CMsHelpObject constructor'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: RemoveTempHxDsInternal()->Removed temp hxds binary'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RemoveTempHxDsIntertnal ended'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: CMsHelpObject destructor'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RemoveTempHxDs ended'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): 'CustomAction CA_RollbackTempHxDs returned actual error code 1603 but will be translated to success due to continue marking'
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '02/12/2019 20:32:27.225 [4384]: Assembly Install: Failing with hr=80131049 at CAssemblyCacheItem::LegacyCommit, line 1323
    '
    2019/02/12 20:32:27:225::[3428] MSI(INFO): '1: 1935 2: {D6EE1301-2760-45E1-9E48-0A992536EED1} 3: 0x80131049 4: IAssemblyCacheItem 5: Commit 6: Policy.11.0.office,version="15.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C",processorArchitecture="MSIL" '
    2019/02/12 20:32:27:225::[3428] MSI(COMMONDATA): '1: 2 2: 1 '
    2019/02/12 20:32:27:225::[3428] MSI(ERROR): '1: 1712 '
    2019/02/12 20:32:27:225::[3428] MSI(COMMONDATA): '1: 2 2: 0 '
    2019/02/12 20:32:27:225::[3428] MSI(COMMONDATA): '1: 0 2: 2052 3: 65001 '
    2019/02/12 20:32:27:225::[3428] MSI(COMMONDATA): '1: 1 2: Microsoft Access MUI (Chinese (Simplified)) 2013 '
    2019/02/12 20:32:27:303::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:303::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RollbackTransaction started'
    2019/02/12 20:32:27:303::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: RollbackTransaction()->Registration session {90150000-006E-0804-1000-0000000FF1CE} doesn't match ProductCode {90150000-0015-0804-1000-0000000FF1CE}'
    2019/02/12 20:32:27:303::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: RollbackTransaction()->Ignored request to Rollback'
    2019/02/12 20:32:27:303::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RollbackTransaction ended'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RemoveTempHxDs started'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RemoveTempHxDsInternal started'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: CMsHelpObject constructor'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: RemoveTempHxDsInternal()->Removed temp hxds binary'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RemoveTempHxDsIntertnal ended'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: CMsHelpObject destructor'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RemoveTempHxDs ended'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): 'CustomAction CA_RollbackTempHxDs returned actual error code 1603 but will be translated to success due to continue marking'
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '02/12/2019 20:32:27.318 [4384]: Assembly Install: Failing with hr=80131049 at CAssemblyCacheItem::LegacyCommit, line 1323
    '
    2019/02/12 20:32:27:318::[3428] MSI(INFO): '1: 1935 2: {D6EE1301-2760-45E1-9E48-0A992536EED1} 3: 0x80131049 4: IAssemblyCacheItem 5: Commit 6: Policy.11.0.office,version="15.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C",processorArchitecture="MSIL" '
    2019/02/12 20:32:27:318::[3428] MSI(COMMONDATA): '1: 2 2: 1 '
    2019/02/12 20:32:27:318::[3428] MSI(ERROR): '1: 1712 '
    2019/02/12 20:32:27:334::[3428] MSI(COMMONDATA): '1: 2 2: 0 '
    2019/02/12 20:32:27:334::[3428] MSI(COMMONDATA): '1: 0 2: 2052 3: 65001 '
    2019/02/12 20:32:27:334::[3428] MSI(COMMONDATA): '1: 1 2: Microsoft Outlook MUI (Chinese (Simplified)) 2013 '
    2019/02/12 20:32:27:649::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:649::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RollbackTransaction started'
    2019/02/12 20:32:27:649::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: RollbackTransaction()->Registration session {90150000-006E-0804-1000-0000000FF1CE} doesn't match ProductCode {90150000-001A-0804-1000-0000000FF1CE}'
    2019/02/12 20:32:27:649::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: RollbackTransaction()->Ignored request to Rollback'
    2019/02/12 20:32:27:649::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RollbackTransaction ended'
    2019/02/12 20:32:27:664::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:664::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RemoveTempHxDs started'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: RemoveTempHxDsInternal started'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Entry: CMsHelpObject constructor'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Status: RemoveTempHxDsInternal()->Removed temp hxds binary'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RemoveTempHxDsIntertnal ended'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: CMsHelpObject destructor'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/19 20:32:27 DDSet_Exit: RemoveTempHxDs ended'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): 'CustomAction CA_RollbackTempHxDs returned actual error code 1603 but will be translated to success due to continue marking'
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '02/12/2019 20:32:27.680 [4384]: Assembly Install: Failing with hr=80131049 at CAssemblyCacheItem::LegacyCommit, line 1323
    '
    2019/02/12 20:32:27:680::[3428] MSI(INFO): '1: 1935 2: {D6EE1301-2760-45E1-9E48-0A992536EED1} 3: 0x80131049 4: IAssemblyCacheItem 5: Commit 6: Policy.11.0.office,version="15.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C",processorArchitecture="MSIL" '
    2019/02/12 20:32:27:680::[3428] MSI(COMMONDATA): '1: 2 2: 1 '
    2019/02/12 20:32:27:680::[3428] MSI(ERROR): '1: 1712 '
    2019/02/12 20:32:27:680::[3428] MSI(COMMONDATA): '1: 2 2: 0 '
    2019/02/12 20:32:27:680::[3428] MSI(COMMONDATA): '1: 0 2: 2052 3: 65001 '
    2019/02/12 20:32:27:680::[3428] MSI(COMMONDATA): '1: 1 2: Microsoft Office Shared MUI (Chinese (Simplified)) 2013 '
    2019/02/12 20:32:28:585::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:28:585::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Entry: RollbackTransaction started'
    2019/02/12 20:32:28:585::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: RollbackTransaction()->Found and removed Registration token'
    2019/02/12 20:32:28:585::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:28:585::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Entry: CMsHelpObject constructor'
    2019/02/12 20:32:28:600::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:28:600::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Entry: CHelpCrypto constructor'
    2019/02/12 20:32:28:616::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Exit: CHelpCrypto destructor'
    2019/02/12 20:32:28:632::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Entry: CMsHelpObject::HashEquals() started'
    2019/02/12 20:32:28:632::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: MsHelpObject::HashEquals()->Mso::SafeLoadLibrary() SUCCESS: C:\Users\Yuerski\AppData\Local\Temp\Hx5D0F.tmp is loaded.'
    2019/02/12 20:32:28:632::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: RollbackTransaction()->IHxRegisterSession::ContinueTransaction() returned 0.'
    2019/02/12 20:32:28:663::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: RollbackTransaction()->IHxRegisterSession::RevertTransaction() returned 0.'
    2019/02/12 20:32:28:663::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: RollbackTransaction(){90150000-006E-0804-1000-0000000FF1CE} was successfully rolled back.'
    2019/02/12 20:32:28:663::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Exit: CMsHelpObject destructor'
    2019/02/12 20:32:28:663::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Exit: RollbackTransaction ended'
    2019/02/12 20:32:28:694::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Entry: RemoveTempHxDs started'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Entry: RemoveTempHxDsInternal started'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: LANGID: 2052'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Entry: CMsHelpObject constructor'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Status: RemoveTempHxDsInternal()->Removed temp hxds binary'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Exit: RemoveTempHxDsIntertnal ended'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Exit: CMsHelpObject destructor'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/19 20:32:28 DDSet_Exit: RemoveTempHxDs ended'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): 'CustomAction CA_RollbackTempHxDs returned actual error code 1603 but will be translated to success due to continue marking'
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '02/12/2019 20:32:28.710 [4384]: Assembly Install: Failing with hr=80131049 at CAssemblyCacheItem::LegacyCommit, line 1323
    '
    2019/02/12 20:32:28:710::[3428] MSI(INFO): '1: 1935 2: {D6EE1301-2760-45E1-9E48-0A992536EED1} 3: 0x80131049 4: IAssemblyCacheItem 5: Commit 6: Policy.11.0.office,version="15.0.0.0000000",culture="neutral",publicKeyToken="71E9BCE111E9429C",processorArchitecture="MSIL" '
    2019/02/12 20:32:28:710::[3428] MSI(COMMONDATA): '1: 2 2: 1 '
    2019/02/12 20:32:28:710::[3428] MSI(ERROR): '1: 1712 '
    2019/02/12 20:32:28:710::[3428] MSI(COMMONDATA): '1: 2 2: 1 '
    2019/02/12 20:32:29:611::[3428] MSI(TERMINATE): '<NULL>'
    2019/02/12 20:32:29:611::[3428] Error: MsiEndTransaction failed. MsiEndTransaction ErrorCode: 1603(0x643). 
    2019/02/12 20:32:29:611::[3428] WER element [P4] is set to value [1603]
    2019/02/12 20:32:29:611::[3428] WER element [P6] is set to value [%s %s]
    2019/02/12 20:32:29:611::[3428]  WER element [P6] is converted to [FC73469E]
    2019/02/12 20:32:29:611::[3428] SystemRestore : Attempting to cancelling System-Restore-Point for Product [Microsoft Office Professional Plus 2013] (with RestorePointType [0, Installed]).
    2019/02/12 20:32:29:611::[3428] SystemRestore : Successfully cancelled System-Restore-Point for Product [Microsoft Office Professional Plus 2013] (with RestorePointType [0, Installed]).
    2019/02/12 20:32:29:611::[14788] Showing completion dialog.
    2019/02/12 20:36:34:801::[14788] Reboot requested if needed.
    2019/02/12 20:36:34:801::[14788] No reboot is needed.
    2019/02/12 20:36:34:842::[14788] Catalyst execution finished: 02/12/2019 20:36:34.  Return code: 1603.
    2019/02/12 20:36:34:842::[14788] PERF: TickCount=415906 Name=RunSetup Description=End function


    2019年2月12日 13:06

全部回复

  • 你好,

    据我所知,简易工具是依次检测和移除已安装的Office产品的。请问在使用建议修复工具的时候,你是否按照提示操作多次检测安装和卸载呢,最后修复的结果是怎样的。你也可以到控制面板 > 程序 > 应用和功能中的程序列表中查找是否有Office产品显示,如果是请尝试右击它,选择更改 > 卸载。

    如果使用简易修复工具依然无法完全移除Office安装,你可以按照 文档 手动卸载 Office中提到的步骤,手动卸载MSI版本的Office产品。在手动卸载完成后,请再尝试以管理员权限安装Office 2013以验证该问题是否被修复。通常,我们不建议在同一台电脑上安装和使用多个版本的Office产品。

    如果你也任何进展或者疑问,请及时在下方回复以让我们知道。我很乐意为你提供进一步的帮助。

    此致,

    敬礼

    Herb


    如果以上回复对您有所帮助,建议您将其标记为答复。如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    点击了解更多或者访问我们的 专用论坛,与我们的技术专家一起分享探索 Microsoft Office 2019。

    2019年2月13日 7:55
    版主
  • 你好,

    请问你当前的问题已经解决了吗?有任何进展或者疑问,都可以在下方回复,我很乐意为你提供进一步的帮助。

    此致,

    敬礼

    Herb


    如果以上回复对您有所帮助,建议您将其标记为答复。如果您对我们的论坛支持有任何的建议,可以通过此邮箱联系我们:tnsf@microsoft.com.

    点击了解更多或者访问我们的 专用论坛,与我们的技术专家一起分享探索 Microsoft Office 2019。

    2019年2月18日 9:37
    版主