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同款电脑win10系统出现多次蓝屏报错，需要帮助，谢谢。 RRS feed

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  • 问题

  • Question
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    各位技术大神好，近期同型号的电脑出现蓝屏报错，通过代码找寻不到确切的解决办法，求帮助。感谢。

    相关参数如下：电脑品牌：dell  笔记本       系统win10企业版  

    错误信息1：

    错误检测信息：SYSTEM_SERVICE_EXCEPTION

    错误检测码：0x0000003b

    参数1：00000000`c0000005

    参数2：ffff9613`34884f3c

    参数3：fffffe03`97496d80

    参数4：00000000`00000000

    导致崩溃的驱动程序：win32kfull.sys

    导致崩溃的代码地址：win32kfull.sys+84f3c

    崩溃地址：ntoskrnl.exe+175820

    错误2：

    错误检测信息：SYSTEM_SERVICE_EXCEPTION

    错误检测码：0x0000003b

    参数1：00000000`80000003

    参数2：fffff800`d234ee45

    参数3：ffff9386`3cd3d660

    参数4：00000000`00000000

    导致崩溃的驱动程序：ntoskrnl.exe

    导致崩溃的代码地址：ntoskrnl.exe+17e310

    崩溃地址：ntoskrnl.exe+17e310

    2018年7月18日 3:02
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全部回复

  • Question
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    你好，

    根据你提供的信息，无论是win32kfull.sys还是ntoskrnl.exe，都指向的是Windows系统内核文件，它们是导致蓝屏的直接原因，但不并不是根本原因。

    我们需要分析蓝屏时产生的minidump文件来确定真正导致蓝屏问题的因素。

    考虑到是同一型号的电脑出现蓝屏，建议先将该型号电脑的显示适配器卸载，禁用所有启动项，重启。到Dell官网搜索该型号笔记本的Win10显卡驱动，安装。

    观察一段时间看是否蓝屏。

    此外，关闭自动下载制造商应用设置。

    将系统更新到最新版本。


    如果认为回帖者的回答有所帮助，请将之标记为答复，这样可以帮助更多的用户获取有效信息。
    2018年7月18日 6:45
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  • Question
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    文件如何提交啊？目前只能尝试先更新下显卡驱动试试。后续问题再补贴，感谢。
    2018年7月18日 7:49
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  • Question
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    链接：https://pan.baidu.com/s/1-DjHy9WdQQT_XD8irHkXKg 密码：xvbi

    链接：https://pan.baidu.com/s/1BbVMFVUue_e6zN7s8HviNw 密码：0oyx

    您好，这是两次蓝屏的日志，麻烦帮忙查看分析下，感谢。

    2018年7月18日 8:04
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  • Question
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    我这边用WinDbg分析出来的结果和你是一样的。还是先试试重装显卡驱动和更新系统吧。

    另外，为了避免因软件冲突导致的蓝屏，请执行干净启动。

    Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, ffff961334884f3c, fffffe0397496d80, 0}

Probably caused by : win32kfull.sys ( win32kfull!GrePatBltLockedDC+328 )

Followup:     MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffff961334884f3c, Address of the instruction which caused the bugcheck
Arg3: fffffe0397496d80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

SYSTEM_MANUFACTURER:  Dell Inc.

SYSTEM_PRODUCT_NAME:  Inspiron 13-7378

SYSTEM_SKU:  0741

BIOS_VENDOR:  Dell Inc.

BIOS_VERSION:  1.6.1

BIOS_DATE:  02/13/2017

BASEBOARD_MANUFACTURER:  Dell Inc.

BASEBOARD_PRODUCT:  0NY20N

BASEBOARD_VERSION:  A00

DUMP_TYPE:  2

BUGCHECK_P1: c0000005

BUGCHECK_P2: ffff961334884f3c

BUGCHECK_P3: fffffe0397496d80

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
win32kfull!GrePatBltLockedDC+328
ffff9613`34884f3c 488b80200b0000  mov     rax,qword ptr [rax+0B20h]

CONTEXT:  fffffe0397496d80 -- (.cxr 0xfffffe0397496d80)
rax=0000000000000000 rbx=0000000000000001 rcx=ffff965f86168c38
rdx=ffff965f86168600 rsi=000000000000f0f0 rdi=0000000000ffffff
rip=ffff961334884f3c rsp=fffffe0397497770 rbp=0000000000ffffff
 r8=0000000000000000  r9=0000000000000000 r10=000000007fffffff
r11=000000000000ff00 r12=fffffe03974979f0 r13=ffff965f86168c40
r14=ffff965f8a652500 r15=fffffe0397497940
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
win32kfull!GrePatBltLockedDC+0x328:
ffff9613`34884f3c 488b80200b0000  mov     rax,qword ptr [rax+0B20h] ds:002b:00000000`00000b20=????????????????
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: a98

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: 9

CPU_MICROCODE: 6,8e,9,0 (F,M,S,R)  SIG: 62'00000000 (cache) 62'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  UniAccessAgentTray.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  VLIUTA35VM

ANALYSIS_SESSION_TIME:  07-19-2018 09:24:33.0020

ANALYSIS_VERSION: 10.0.17134.12 amd64fre

LAST_CONTROL_TRANSFER:  from ffff961334884acf to ffff961334884f3c

STACK_TEXT:  
fffffe03`97497770 ffff9613`34884acf : 00000000`00000000 00000000`00000000 00000000`00900010 ffff965f`0000f0f0 : win32kfull!GrePatBltLockedDC+0x328
fffffe03`97497820 ffff9613`34885b62 : 00000000`00000000 ffff9613`34bc671e ffff965f`00000001 00003635`00000001 : win32kfull!GrePolyPatBltInternal+0x29f
fffffe03`974979a0 ffff9613`34886ae0 : ffff965f`80c07a20 ffff965f`80c07a20 00000000`00100075 ffff9613`34886d05 : win32kfull!GrePolyPatBlt+0x76
fffffe03`97497a10 ffff9613`34886c21 : ffff965f`80c07a20 ffff965f`80c07a20 00000000`00100075 fffffe03`97497b21 : win32kfull!FillRect+0x54
fffffe03`97497a70 ffff9613`34886d9a : 00000000`00000000 ffff965f`80c07a20 00000000`00100075 00000000`14014ab9 : win32kfull!xxxPaintRect+0x95
fffffe03`97497aa0 ffff9613`3488a716 : fffff7b7`00001ed0 ffffaf0c`8aa6a001 ffffc181`e3e83180 00000000`00000000 : win32kfull!xxxFillWindow+0x66
fffffe03`97497b20 ffff9613`34836944 : 00000000`00000000 fffffe03`97497c60 fffff800`46d2fe00 ffffaf0c`8db84aa0 : win32kfull!xxxDWP_EraseBkgnd+0x3e
fffffe03`97497b50 ffff9613`3483631a : 00000000`14014ab9 00000000`00000000 00000000`14014ab9 00000000`00000000 : win32kfull!xxxRealDefWindowProc+0x504
fffffe03`97497ce0 ffff9613`3483c57e : ffff965f`80c07a20 00000000`0000029e 00000000`0015a3f8 00000000`00000014 : win32kfull!xxxWrapRealDefWindowProc+0x5a
fffffe03`97497d50 fffff800`46d91e43 : ffffaf0c`94d84700 fffffe03`97497ec0 00000000`0015a3f8 00000000`00077670 : win32kfull!NtUserMessageCall+0xfe
fffffe03`97497dd0 00007ffe`0fc41164 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0015a3d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`0fc41164


THREAD_SHA1_HASH_MOD_FUNC:  df694f7ca6860a19daaa17cc16632676b48c7254

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  295d6e635acd7359df2ad4d0627b951c7ebe7943

THREAD_SHA1_HASH_MOD:  9bfbef1fcb9b58b998709416e6cd6a5af30384fd

FOLLOWUP_IP: 
win32kfull!GrePatBltLockedDC+328
ffff9613`34884f3c 488b80200b0000  mov     rax,qword ptr [rax+0B20h]

FAULT_INSTR_CODE:  20808b48

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32kfull!GrePatBltLockedDC+328

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32kfull

IMAGE_NAME:  win32kfull.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  2d1f174e

IMAGE_VERSION:  10.0.16299.492

STACK_COMMAND:  .cxr 0xfffffe0397496d80 ; kb

BUCKET_ID_FUNC_OFFSET:  328

FAILURE_BUCKET_ID:  0x3B_win32kfull!GrePatBltLockedDC

BUCKET_ID:  0x3B_win32kfull!GrePatBltLockedDC

PRIMARY_PROBLEM_CLASS:  0x3B_win32kfull!GrePatBltLockedDC

TARGET_TIME:  2018-07-04T07:34:45.000Z

OSBUILD:  16299

OSSERVICEPACK:  492

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-06-08 13:54:42

BUILDDATESTAMP_STR:  180502-1908

BUILDLAB_STR:  rs3_release_svc_escrow

BUILDOSVER_STR:  10.0.16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

ANALYSIS_SESSION_ELAPSED_TIME:  1ff3

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_win32kfull!grepatbltlockeddc

FAILURE_ID_HASH:  {0c7332fc-7f90-3752-04a2-1a633e747eac}

Followup:     MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: ffff961334884f3c, Address of the instruction which caused the bugcheck
Arg3: fffffe0397496d80, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

SYSTEM_MANUFACTURER:  Dell Inc.

SYSTEM_PRODUCT_NAME:  Inspiron 13-7378

SYSTEM_SKU:  0741

BIOS_VENDOR:  Dell Inc.

BIOS_VERSION:  1.6.1

BIOS_DATE:  02/13/2017

BASEBOARD_MANUFACTURER:  Dell Inc.

BASEBOARD_PRODUCT:  0NY20N

BASEBOARD_VERSION:  A00

DUMP_TYPE:  2

BUGCHECK_P1: c0000005

BUGCHECK_P2: ffff961334884f3c

BUGCHECK_P3: fffffe0397496d80

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

FAULTING_IP: 
win32kfull!GrePatBltLockedDC+328
ffff9613`34884f3c 488b80200b0000  mov     rax,qword ptr [rax+0B20h]

CONTEXT:  fffffe0397496d80 -- (.cxr 0xfffffe0397496d80)
rax=0000000000000000 rbx=0000000000000001 rcx=ffff965f86168c38
rdx=ffff965f86168600 rsi=000000000000f0f0 rdi=0000000000ffffff
rip=ffff961334884f3c rsp=fffffe0397497770 rbp=0000000000ffffff
 r8=0000000000000000  r9=0000000000000000 r10=000000007fffffff
r11=000000000000ff00 r12=fffffe03974979f0 r13=ffff965f86168c40
r14=ffff965f8a652500 r15=fffffe0397497940
iopl=0         nv up ei pl nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010202
win32kfull!GrePatBltLockedDC+0x328:
ffff9613`34884f3c 488b80200b0000  mov     rax,qword ptr [rax+0B20h] ds:002b:00000000`00000b20=????????????????
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: a98

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: 9

CPU_MICROCODE: 6,8e,9,0 (F,M,S,R)  SIG: 62'00000000 (cache) 62'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  UniAccessAgentTray.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  VLIUTA35VM

ANALYSIS_SESSION_TIME:  07-19-2018 09:24:41.0219

ANALYSIS_VERSION: 10.0.17134.12 amd64fre

LAST_CONTROL_TRANSFER:  from ffff961334884acf to ffff961334884f3c

STACK_TEXT:  
fffffe03`97497770 ffff9613`34884acf : 00000000`00000000 00000000`00000000 00000000`00900010 ffff965f`0000f0f0 : win32kfull!GrePatBltLockedDC+0x328
fffffe03`97497820 ffff9613`34885b62 : 00000000`00000000 ffff9613`34bc671e ffff965f`00000001 00003635`00000001 : win32kfull!GrePolyPatBltInternal+0x29f
fffffe03`974979a0 ffff9613`34886ae0 : ffff965f`80c07a20 ffff965f`80c07a20 00000000`00100075 ffff9613`34886d05 : win32kfull!GrePolyPatBlt+0x76
fffffe03`97497a10 ffff9613`34886c21 : ffff965f`80c07a20 ffff965f`80c07a20 00000000`00100075 fffffe03`97497b21 : win32kfull!FillRect+0x54
fffffe03`97497a70 ffff9613`34886d9a : 00000000`00000000 ffff965f`80c07a20 00000000`00100075 00000000`14014ab9 : win32kfull!xxxPaintRect+0x95
fffffe03`97497aa0 ffff9613`3488a716 : fffff7b7`00001ed0 ffffaf0c`8aa6a001 ffffc181`e3e83180 00000000`00000000 : win32kfull!xxxFillWindow+0x66
fffffe03`97497b20 ffff9613`34836944 : 00000000`00000000 fffffe03`97497c60 fffff800`46d2fe00 ffffaf0c`8db84aa0 : win32kfull!xxxDWP_EraseBkgnd+0x3e
fffffe03`97497b50 ffff9613`3483631a : 00000000`14014ab9 00000000`00000000 00000000`14014ab9 00000000`00000000 : win32kfull!xxxRealDefWindowProc+0x504
fffffe03`97497ce0 ffff9613`3483c57e : ffff965f`80c07a20 00000000`0000029e 00000000`0015a3f8 00000000`00000014 : win32kfull!xxxWrapRealDefWindowProc+0x5a
fffffe03`97497d50 fffff800`46d91e43 : ffffaf0c`94d84700 fffffe03`97497ec0 00000000`0015a3f8 00000000`00077670 : win32kfull!NtUserMessageCall+0xfe
fffffe03`97497dd0 00007ffe`0fc41164 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0015a3d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`0fc41164


THREAD_SHA1_HASH_MOD_FUNC:  df694f7ca6860a19daaa17cc16632676b48c7254

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  295d6e635acd7359df2ad4d0627b951c7ebe7943

THREAD_SHA1_HASH_MOD:  9bfbef1fcb9b58b998709416e6cd6a5af30384fd

FOLLOWUP_IP: 
win32kfull!GrePatBltLockedDC+328
ffff9613`34884f3c 488b80200b0000  mov     rax,qword ptr [rax+0B20h]

FAULT_INSTR_CODE:  20808b48

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  win32kfull!GrePatBltLockedDC+328

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32kfull

IMAGE_NAME:  win32kfull.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  2d1f174e

IMAGE_VERSION:  10.0.16299.492

STACK_COMMAND:  .cxr 0xfffffe0397496d80 ; kb

BUCKET_ID_FUNC_OFFSET:  328

FAILURE_BUCKET_ID:  0x3B_win32kfull!GrePatBltLockedDC

BUCKET_ID:  0x3B_win32kfull!GrePatBltLockedDC

PRIMARY_PROBLEM_CLASS:  0x3B_win32kfull!GrePatBltLockedDC

TARGET_TIME:  2018-07-04T07:34:45.000Z

OSBUILD:  16299

OSSERVICEPACK:  492

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-06-08 13:54:42

BUILDDATESTAMP_STR:  180502-1908

BUILDLAB_STR:  rs3_release_svc_escrow

BUILDOSVER_STR:  10.0.16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

ANALYSIS_SESSION_ELAPSED_TIME:  1f9a

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_win32kfull!grepatbltlockeddc

FAILURE_ID_HASH:  {0c7332fc-7f90-3752-04a2-1a633e747eac}

Followup:     MachineOwner
---------






*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {80000003, fffff800d234ee45, ffff93863cd3d660, 0}

Probably caused by : ntkrnlmp.exe ( nt!KeCheckStackAndTargetAddress+45 )

Followup:     MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000003, Exception code that caused the bugcheck
Arg2: fffff800d234ee45, Address of the instruction which caused the bugcheck
Arg3: ffff93863cd3d660, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

SYSTEM_MANUFACTURER:  Dell Inc.

SYSTEM_PRODUCT_NAME:  Inspiron 13-7378

SYSTEM_SKU:  0741

BIOS_VENDOR:  Dell Inc.

BIOS_VERSION:  1.6.1

BIOS_DATE:  02/13/2017

BASEBOARD_MANUFACTURER:  Dell Inc.

BASEBOARD_PRODUCT:  0NY20N

BASEBOARD_VERSION:  A00

DUMP_TYPE:  2

BUGCHECK_P1: 80000003

BUGCHECK_P2: fffff800d234ee45

BUGCHECK_P3: ffff93863cd3d660

BUGCHECK_P4: 0

EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid

FAULTING_IP: 
nt!KeCheckStackAndTargetAddress+45
fffff800`d234ee45 cc              int     3

CONTEXT:  ffff93863cd3d660 -- (.cxr 0xffff93863cd3d660)
rax=ffff93863cd3e078 rbx=ffff93863cd3f268 rcx=0000000000000000
rdx=ffff93863cd3f268 rsi=ffff93863cd3f390 rdi=0000000000000000
rip=fffff800d234ee45 rsp=ffff93863cd3e050 rbp=ffff93863cd3f028
 r8=ffff93863cd3e870  r9=ffff93863cd3e1f0 r10=ffff93863cd3f390
r11=0000000000000188 r12=ffff93863cd3f390 r13=ffff93863cd3f028
r14=ffff93863cd3e1f0 r15=ffff93863cd3e710
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
nt!KeCheckStackAndTargetAddress+0x45:
fffff800`d234ee45 cc              int     3
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: a98

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: 9

CPU_MICROCODE: 6,8e,9,0 (F,M,S,R)  SIG: 62'00000000 (cache) 62'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  LvaNac.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  VLIUTA35VM

ANALYSIS_SESSION_TIME:  07-19-2018 09:11:14.0753

ANALYSIS_VERSION: 10.0.17134.12 amd64fre

LAST_CONTROL_TRANSFER:  from fffff800d23ee90b to fffff800d234ee45

STACK_TEXT:  
ffff9386`3cd3e050 fffff800`d23ee90b : ffffa987`27cd24c8 fffff800`d257d340 00000000`00000000 ffff9386`3cd3e210 : nt!KeCheckStackAndTargetAddress+0x45
ffff9386`3cd3e080 fffff800`d240d612 : fffff800`d257d340 ffff9386`3cd3f028 ffff9386`3cd3f390 fffff800`d2741508 : nt!_C_specific_handler+0x3b
ffff9386`3cd3e0f0 fffff800`d2419bbd : 00000000`00000000 ffff9386`3cd3e250 ffff9386`3cd3f028 00000000`00000000 : nt!_GSHandlerCheck_SEH+0x6a
ffff9386`3cd3e120 fffff800`d234e930 : 00000000`00000003 ffff9386`3cd3f028 00000000`00000003 00000000`00000000 : nt!RtlpExecuteHandlerForException+0xd
ffff9386`3cd3e150 fffff800`d234f563 : ffff9386`3cd3f028 ffff9386`3cd3ed70 ffff9386`3cd3f028 ffffbe83`b524d048 : nt!RtlDispatchException+0x430
ffff9386`3cd3e840 fffff800`d2421f42 : 00000000`00000000 fffff800`d231ce63 00000000`c0000005 ffffbe83`afd60a80 : nt!KiDispatchException+0x1f3
ffff9386`3cd3eef0 fffff800`d241eabf : 00000000`00000000 ffffbe83`b52c5098 ffffbe83`b7b7d3f8 00000000`00000000 : nt!KiExceptionDispatch+0xc2
ffff9386`3cd3f0d0 00000000`00000000 : fffff80f`64cecd5f ffffbe83`00000000 ffffbe83`b524d000 ffffbe83`b487f330 : nt!KiPageFault+0x3ff


THREAD_SHA1_HASH_MOD_FUNC:  66fa37f718723b37eb0151da7b22088cf61f746a

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f3ba44f218d058b54b0b53837f870f719b6343b8

THREAD_SHA1_HASH_MOD:  cb5f414824c2521bcc505eaa03e92fa10922dad8

FOLLOWUP_IP: 
nt!KeCheckStackAndTargetAddress+45
fffff800`d234ee45 cc              int     3

FAULT_INSTR_CODE:  cf8b48cc

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KeCheckStackAndTargetAddress+45

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5b35e5e4

IMAGE_VERSION:  10.0.16299.547

STACK_COMMAND:  .cxr 0xffff93863cd3d660 ; kb

BUCKET_ID_FUNC_OFFSET:  45

FAILURE_BUCKET_ID:  0x3B_nt!KeCheckStackAndTargetAddress

BUCKET_ID:  0x3B_nt!KeCheckStackAndTargetAddress

PRIMARY_PROBLEM_CLASS:  0x3B_nt!KeCheckStackAndTargetAddress

TARGET_TIME:  2018-07-13T06:11:57.000Z

OSBUILD:  16299

OSSERVICEPACK:  547

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-06-29 15:55:16

BUILDDATESTAMP_STR:  180502-1908

BUILDLAB_STR:  rs3_release_svc_escrow

BUILDOSVER_STR:  10.0.16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

ANALYSIS_SESSION_ELAPSED_TIME:  165f

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_nt!kecheckstackandtargetaddress

FAILURE_ID_HASH:  {7b47a54f-db49-e8c8-beda-460d748ae99a}

Followup:     MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000003, Exception code that caused the bugcheck
Arg2: fffff800d234ee45, Address of the instruction which caused the bugcheck
Arg3: ffff93863cd3d660, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

SYSTEM_MANUFACTURER:  Dell Inc.

SYSTEM_PRODUCT_NAME:  Inspiron 13-7378

SYSTEM_SKU:  0741

BIOS_VENDOR:  Dell Inc.

BIOS_VERSION:  1.6.1

BIOS_DATE:  02/13/2017

BASEBOARD_MANUFACTURER:  Dell Inc.

BASEBOARD_PRODUCT:  0NY20N

BASEBOARD_VERSION:  A00

DUMP_TYPE:  2

BUGCHECK_P1: 80000003

BUGCHECK_P2: fffff800d234ee45

BUGCHECK_P3: ffff93863cd3d660

BUGCHECK_P4: 0

EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid

FAULTING_IP: 
nt!KeCheckStackAndTargetAddress+45
fffff800`d234ee45 cc              int     3

CONTEXT:  ffff93863cd3d660 -- (.cxr 0xffff93863cd3d660)
rax=ffff93863cd3e078 rbx=ffff93863cd3f268 rcx=0000000000000000
rdx=ffff93863cd3f268 rsi=ffff93863cd3f390 rdi=0000000000000000
rip=fffff800d234ee45 rsp=ffff93863cd3e050 rbp=ffff93863cd3f028
 r8=ffff93863cd3e870  r9=ffff93863cd3e1f0 r10=ffff93863cd3f390
r11=0000000000000188 r12=ffff93863cd3f390 r13=ffff93863cd3f028
r14=ffff93863cd3e1f0 r15=ffff93863cd3e710
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
nt!KeCheckStackAndTargetAddress+0x45:
fffff800`d234ee45 cc              int     3
Resetting default scope

CPU_COUNT: 4

CPU_MHZ: a98

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 8e

CPU_STEPPING: 9

CPU_MICROCODE: 6,8e,9,0 (F,M,S,R)  SIG: 62'00000000 (cache) 62'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  LvaNac.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  VLIUTA35VM

ANALYSIS_SESSION_TIME:  07-19-2018 09:11:20.0497

ANALYSIS_VERSION: 10.0.17134.12 amd64fre

LAST_CONTROL_TRANSFER:  from fffff800d23ee90b to fffff800d234ee45

STACK_TEXT:  
ffff9386`3cd3e050 fffff800`d23ee90b : ffffa987`27cd24c8 fffff800`d257d340 00000000`00000000 ffff9386`3cd3e210 : nt!KeCheckStackAndTargetAddress+0x45
ffff9386`3cd3e080 fffff800`d240d612 : fffff800`d257d340 ffff9386`3cd3f028 ffff9386`3cd3f390 fffff800`d2741508 : nt!_C_specific_handler+0x3b
ffff9386`3cd3e0f0 fffff800`d2419bbd : 00000000`00000000 ffff9386`3cd3e250 ffff9386`3cd3f028 00000000`00000000 : nt!_GSHandlerCheck_SEH+0x6a
ffff9386`3cd3e120 fffff800`d234e930 : 00000000`00000003 ffff9386`3cd3f028 00000000`00000003 00000000`00000000 : nt!RtlpExecuteHandlerForException+0xd
ffff9386`3cd3e150 fffff800`d234f563 : ffff9386`3cd3f028 ffff9386`3cd3ed70 ffff9386`3cd3f028 ffffbe83`b524d048 : nt!RtlDispatchException+0x430
ffff9386`3cd3e840 fffff800`d2421f42 : 00000000`00000000 fffff800`d231ce63 00000000`c0000005 ffffbe83`afd60a80 : nt!KiDispatchException+0x1f3
ffff9386`3cd3eef0 fffff800`d241eabf : 00000000`00000000 ffffbe83`b52c5098 ffffbe83`b7b7d3f8 00000000`00000000 : nt!KiExceptionDispatch+0xc2
ffff9386`3cd3f0d0 00000000`00000000 : fffff80f`64cecd5f ffffbe83`00000000 ffffbe83`b524d000 ffffbe83`b487f330 : nt!KiPageFault+0x3ff


THREAD_SHA1_HASH_MOD_FUNC:  66fa37f718723b37eb0151da7b22088cf61f746a

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f3ba44f218d058b54b0b53837f870f719b6343b8

THREAD_SHA1_HASH_MOD:  cb5f414824c2521bcc505eaa03e92fa10922dad8

FOLLOWUP_IP: 
nt!KeCheckStackAndTargetAddress+45
fffff800`d234ee45 cc              int     3

FAULT_INSTR_CODE:  cf8b48cc

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!KeCheckStackAndTargetAddress+45

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5b35e5e4

IMAGE_VERSION:  10.0.16299.547

STACK_COMMAND:  .cxr 0xffff93863cd3d660 ; kb

BUCKET_ID_FUNC_OFFSET:  45

FAILURE_BUCKET_ID:  0x3B_nt!KeCheckStackAndTargetAddress

BUCKET_ID:  0x3B_nt!KeCheckStackAndTargetAddress

PRIMARY_PROBLEM_CLASS:  0x3B_nt!KeCheckStackAndTargetAddress

TARGET_TIME:  2018-07-13T06:11:57.000Z

OSBUILD:  16299

OSSERVICEPACK:  547

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-06-29 15:55:16

BUILDDATESTAMP_STR:  180502-1908

BUILDLAB_STR:  rs3_release_svc_escrow

BUILDOSVER_STR:  10.0.16299.431.amd64fre.rs3_release_svc_escrow.180502-1908

ANALYSIS_SESSION_ELAPSED_TIME:  1653

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_nt!kecheckstackandtargetaddress

FAILURE_ID_HASH:  {7b47a54f-db49-e8c8-beda-460d748ae99a}

Followup:     MachineOwner
---------

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    2018年7月19日 1:34
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