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WSUS Client Diagnostics Tool - failed with hr-0x80070002 RRS feed

  • 问题

  • WSUS运行环境:

    Server: Windows Server 2008 R2 , WSUS 3.2 7600.226

    Client: Windows 7 x64

    大家好!Win XP, Win7 x86都能被WSUS服务器识别,并且能正常下载安装更新,只有Win7 x64不能被识别,通过WSUS Client Diagnostics Tool - 出现 failed with hr-0x80070002,请告知这种问题的处理方法,谢谢。

    2017-07-13    10:10:58:650    1336    17d0    Setup    Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is not applicable
    2017-07-13    10:10:58:650    1336    17d0    Setup    Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320"
    2017-07-13    10:10:58:930    1336    17d0    Setup    Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.320" is not applicable
    2017-07-13    10:10:58:930    1336    17d0    Setup    SelfUpdate check completed.  SelfUpdate is NOT required.
    2017-07-13    10:10:59:897    1336    17d0    PT    +++++++++++  PT: Synchronizing server updates  +++++++++++
    2017-07-13    10:10:59:897    1336    17d0    PT      + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://10.90.100.21/ClientWebService/client.asmx
    2017-07-13    10:10:59:913    1336    17d0    PT    WARNING: Cached cookie has expired or new PID is available
    2017-07-13    10:10:59:913    1336    17d0    PT    Initializing simple targeting cookie, clientId = 342c780a-8623-4f5a-a9fc-fed93c4b560e, target group = , DNS name = fa-hqp.pyoe.local
    2017-07-13    10:10:59:913    1336    17d0    PT      Server URL = http://10.90.100.21/SimpleAuthWebService/SimpleAuth.asmx
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING: SOAP Fault: 0x00012c
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING:     faultstring:Fault occurred
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING:     ErrorCode:ServerChanged(4)
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING:     Message:Server rolled back since last call to GetCookie
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING:     ID:b720c3f0-aed2-4e29-8e20-3a717c578b37
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING: PTError: 0x80244015
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING: GetCookie_WithRecovery failed : 0x80244015
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING: RefreshCookie failed: 0x80244015
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING: RefreshPTState failed: 0x80244015
    2017-07-13    10:11:00:100    1336    17d0    PT    WARNING: Sync of Updates: 0x80244015
    2017-07-13    10:11:00:178    1336    17d0    PT    WARNING: Cached cookie has expired or new PID is available
    2017-07-13    10:11:00:178    1336    17d0    PT    Initializing simple targeting cookie, clientId = 342c780a-8623-4f5a-a9fc-fed93c4b560e, target group = , DNS name = fa-hqp.pyoe.local
    2017-07-13    10:11:00:178    1336    17d0    PT      Server URL = http://10.90.100.21/SimpleAuthWebService/SimpleAuth.asmx
    2017-07-13    10:11:00:568    1336    17d0    PT    WARNING: RefreshCache failure, error = 0x8024400E, soap client error = 7, soap error code = 400, HTTP status code = 200
    2017-07-13    10:11:00:568    1336    17d0    PT    WARNING: SOAP Fault: 0x000190


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    2017年7月13日 3:33

全部回复

  • 你好,

    >只有Win7 x64不能被识别

    请问是这台Win7没有出现在WSUS server中吗,如果是的话,请重置一下这台win7上的SUSClientID:

    Reset SusClientId:
    1). In cmd, net stop wuauserv

    2). Delete the value in registry key " SusClientId " and "SusClientIDValidation" locates in:

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate

    3). In cmd, net start wuauserv
         wuauclt.exe /resetauthorization /detectnow

    如果重置完还没有出现的话,在重置一下windows update components:

    https://support.microsoft.com/en-us/kb/971058

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年7月14日 9:49
  • 你好,

    请问上述信息对你有帮助吗,有的话,请将有用的回复标记为答案,如果你的问题还没解决的话,欢迎反馈。

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    2017年7月19日 2:04