none
NDR 4.4.7 RRS feed

  • 问题

  • 下面就是我们的NDR信件很郁闷~!

    Your message did not reach some or all of the intended recipients.

          Subject: Test mail from  Hefei IT

          Sent:  2015/1/15 10:24

    The following recipient(s) cannot be reached:

          candice_wang@moemi.com on 2015/1/17 10:40

                Could not deliver the message in the time limit specified.  Please retry or contact your administrator.

                <EMAILSVR.hf.services.com #4.4.7>

          lh@moemi.com on 2015/1/17 10:40

                Could not deliver the message in the time limit specified.  Please retry or contact your administrator.

                <EMAILSVR.hf.services.com #4.4.7>

    我简单说下我们公司的情况。

    我们合肥是一个子域:hf.services.com,上海是services.com域。

    合肥和上海的邮件域名都是@services.com,所有@services.com的邮件都是由上海收取后再转到合肥邮箱。

    但是发送邮件时,合肥的邮件直接从合肥邮件服务器出去的!

    exchange 版本都是exchange 2003 企业版。

    现在的问题是上海的邮件发送到moemi.com的邮件对方可以收到,但是合肥发送到对方的moemi.com邮件就是收不到。

    对方发送到合肥的邮件我们也是可以收到的。

    是不是我们合肥的IP地址被对方block了?


    路可以歪着走,但是方向一定要是对的~!

    2015年2月4日 5:34

答案

  • 你好,

    对于#4.4.7 我们有下面的相关描述参考。

    Numeric Code: 4.4.7

    Possible Cause: The message in the queue has expired. The sending server tried to relay or deliver the message, but the action was not completed before the message expired. This NDR may also indicate that a message header limit was reached on a remote server or that some other protocol time-out occurred during communication with the remote server.

    Troubleshooting: This code typically indicates a problem on the receiving server. Verify the validity of the recipient address, and verify that the receiving server is configured to receive messages correctly. You may have to reduce the number of recipients in the header of the message for the host from which you are receiving this NDR. If you resend the message, the message is added to the queue again. If the receiving server is online, the message is delivered.

    详细信息请参考下面的KB

    Delivery status notifications in Exchange Server and in Small Business Server

    -->是不是我们合肥的IP地址被对方block了?

    你需要验证下,接收服务器是否被配置用来正确地接收邮件。

    此外,当前的问题应该和Exchange Server更为相关。我建议你也可以到Exchange论坛提问。我相信你会得到更好的帮助。

    希望这对你有帮助。

    Best regards,

    Justin Gu


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    2015年2月5日 9:16
    版主