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SCCM 2012 R2 补丁更新部署,客户端无响应 RRS feed

  • 问题

  • Hi 大家好,

    请求帮助,首先说明一下,我们的架构模式为: 中心管理站点+子站点的模式!子站点是通过VPN 连接到中心管理站点的。 现在的问题如下:

    1.当我在管理站点部署补丁的时候,补丁分发正常,监控--分发状态-----内容状态显示的是成功的。但是在监控----部署--部署项中统计信息,圆圈是灰色的,状态是未知的。

    2.在客户端是没有任何补丁信息出现的,等待的时间很久也是一样的。查看日志如下:(错误代码百度没名明白啥意思,请大神们帮忙解惑解惑)

    WUAHandler.log :只有如下这三条信息

    <![LOG[CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for bundles]LOG]!><time="14:51:23.004-480" date="11-06-2017" component="WUAHandler" context="" type="1" thread="3792" file="cwuahandler.cpp:3106">
    <![LOG[CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for bundles]LOG]!><time="14:53:05.543-480" date="11-06-2017" component="WUAHandler" context="" type="1" thread="292" file="cwuahandler.cpp:3106">
    <![LOG[CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for bundles]LOG]!><time="15:18:46.832-480" date="11-07-2017" component="WUAHandler" context="" type="1" thread="748" file="cwuahandler.cpp:3106">


    2017年11月7日 7:57

答案

全部回复

  • UpdatesStore.log

    <![LOG[Initialization of UpdatesStore completed, 0 update status(es) were loaded.]LOG]!><time="14:52:02.753-480" date="11-06-2017" component="UpdatesStore" context="" type="1" thread="2756" file="cupdatesstore.cpp:93">
    <![LOG[Message received to refresh all update status, processing...]LOG]!><time="14:52:02.753-480" date="11-06-2017" component="UpdatesStore" context="" type="1" thread="2756" file="cupdatesstore.cpp:1388">
    <![LOG[Failed to refresh Resync state message. Error = 0x87d00310.]LOG]!><time="14:52:02.784-480" date="11-06-2017" component="UpdatesStore" context="" type="3" thread="2756" file="cupdatesstore.cpp:1460">
    <![LOG[Failed to refresh sync message. Error = 0x87d00310.]LOG]!><time="14:52:02.784-480" date="11-06-2017" component="UpdatesStore" context="" type="2" thread="2756" file="cupdatesstore.cpp:1510">


    2017年11月7日 7:58
  • WindowsUpdate.log

    2017-11-07 15:00:50:693  788 a9c Agent ***********  Agent: Refreshing global settings cache  ***********
    2017-11-07 15:00:50:693  788 a9c Agent   * WSUS server: http://*****.com:8530 (Changed)
    2017-11-07 15:00:50:693  788 a9c Agent   * WSUS status server: http://*****.com:8530 (Changed)
    2017-11-07 15:00:50:693  788 a9c Agent   * Target group: (Unassigned Computers) (Unchanged)
    2017-11-07 15:00:50:693  788 a9c Agent   * Windows Update access disabled: No (Unchanged)
    2017-11-07 15:00:50:693  788 a9c AU AU received policy change subscription event
    2017-11-07 15:00:50:693  788 a9c AU Sus server changed through policy.
    2017-11-07 15:00:50:693  788 a9c AU AU Refresh required....
    2017-11-07 15:00:50:693  788 a9c AU AU setting next detection timeout to 2017-11-07 07:00:50
    2017-11-07 15:00:50:740  788 a9c AU AU setting next featured software notification timeout to 2017-11-07 07:00:50
    2017-11-07 15:00:50:740  788 a9c AU Successfully wrote event for AU health state:0
    2017-11-07 15:00:50:740  788 a9c AU Triggering Online detection (non-interactive)
    2017-11-07 15:00:50:740  788 a9c AU #############
    2017-11-07 15:00:50:740  788 a9c AU ## START ##  AU: Search for updates
    2017-11-07 15:00:50:740  788 a9c AU #########
    2017-11-07 15:00:50:740  788 a9c AU <<## SUBMITTED ## AU: Search for updates [CallId = {3B21C400-9F1C-4EB5-9CB4-C332366F3253}]
    2017-11-07 15:00:50:740  788 a3c Agent *************
    2017-11-07 15:00:50:740  788 a3c Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2017-11-07 15:00:50:740  788 a3c Agent *********
    2017-11-07 15:00:50:740  788 a3c Agent   * Online = Yes; Ignore download priority = No
    2017-11-07 15:00:50:740  788 a3c Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2017-11-07 15:00:50:740  788 a3c Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2017-11-07 15:00:50:740  788 a3c Agent   * Search Scope = {Machine}
    2017-11-07 15:00:50:740  788 a3c Setup Checking for agent SelfUpdate
    2017-11-07 15:00:50:740  788 a3c Setup Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
    2017-11-07 15:00:50:740  788 a3c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2017-11-07 15:00:50:756  788 a3c Misc  Microsoft signed: Yes
    2017-11-07 15:00:53:361  788 a3c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2017-11-07 15:00:53:361  788 a3c Misc  Microsoft signed: Yes
    2017-11-07 15:00:53:361  788 a3c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2017-11-07 15:00:53:377  788 a3c Misc  Microsoft signed: Yes
    2017-11-07 15:00:53:377  788 a3c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
    2017-11-07 15:00:53:377  788 a3c Misc  Microsoft signed: Yes
    2017-11-07 15:00:53:408  788 a3c Setup Determining whether a new setup handler needs to be downloaded
    2017-11-07 15:00:53:408  788 a3c Setup SelfUpdate handler is not found.  It will be downloaded
    2017-11-07 15:00:53:408  788 a3c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
    2017-11-07 15:00:53:408  788 a3c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2017-11-07 15:00:53:408  788 a3c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2017-11-07 15:00:53:439  788 a3c Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2017-11-07 15:00:53:439  788 a3c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
    2017-11-07 15:00:53:486  788 a3c Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
    2017-11-07 15:00:53:486  788 a3c Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    2017-11-07 15:00:55:436  788 a3c PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2017-11-07 15:00:55:436  788 a3c PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*****.com:8530/ClientWebService/client.asmx
    2017-11-07 15:00:55:452  788 a3c PT WARNING: Cached cookie has expired or new PID is available
    2017-11-07 15:00:55:452  788 a3c PT Initializing simple targeting cookie, clientId = 608aba4d-e4b3-4f7d-a8c1-84645438043c, target group = , DNS name = *.*****.com
    2017-11-07 15:00:55:452  788 a3c PT   Server URL = http://*****.com:8530/SimpleAuthWebService/SimpleAuth.asmx
    2017-11-07 15:00:55:498  788 a3c PT WARNING: GetCookie failure, error = 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code = 200
    2017-11-07 15:00:55:498  788 a3c PT WARNING: SOAP Fault: 0x00012c
    2017-11-07 15:00:55:498  788 a3c PT WARNING:     faultstring:Fault occurred
    2017-11-07 15:00:55:498  788 a3c PT WARNING:     ErrorCode:InvalidCookie(1)
    2017-11-07 15:00:55:498  788 a3c PT WARNING:     Message:(null)
    2017-11-07 15:00:55:498  788 a3c PT WARNING:     Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/GetCookie"
    2017-11-07 15:00:55:498  788 a3c PT WARNING:     ID:1d8409f2-92ac-4e83-bb49-49c1e46cd06c
    2017-11-07 15:00:55:498  788 a3c PT WARNING: PTError: 0x80244015
    2017-11-07 15:00:55:498  788 a3c PT WARNING: GetCookie_WithRecovery failed : 0x80244015
    2017-11-07 15:00:55:498  788 a3c PT WARNING: RefreshCookie failed: 0x80244015
    2017-11-07 15:00:55:498  788 a3c PT WARNING: RefreshPTState failed: 0x80244015
    2017-11-07 15:00:55:498  788 a3c PT WARNING: Sync of Updates: 0x80244015
    2017-11-07 15:00:55:498  788 a3c PT WARNING: Cached cookie has expired or new PID is available
    2017-11-07 15:00:55:498  788 a3c PT Initializing simple targeting cookie, clientId = 608aba4d-e4b3-4f7d-a8c1-84645438043c, target group = , DNS name = *.*****.com
    2017-11-07 15:00:55:498  788 a3c PT   Server URL = http://*****.com:8530/SimpleAuthWebService/SimpleAuth.asmx
    2017-11-07 15:00:55:873  788 a3c Agent   * WARNING: Failed to synchronize, error = 0x80244015
    2017-11-07 15:00:55:873  788 a3c Report CWERReporter finishing event handling. (00000000)
    2017-11-07 15:00:55:873  788 a3c DnldMgr File locations for service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 changed
    2017-11-07 15:00:55:873  788 a3c Agent Server changed and need resyncing with server
    2017-11-07 15:00:57:480  788 a3c PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2017-11-07 15:00:57:480  788 a3c PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*****.com:8530/ClientWebService/client.asmx
    2017-11-07 15:02:57:666  788 a3c PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2017-11-07 15:02:57:666  788 a3c PT   + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://*****.com:8530/ClientWebService/client.asmx
    2017-11-07 15:03:00:630  788 a3c Agent   * Found 0 updates and 75 categories in search; evaluated appl. rules of 1219 out of 1885 deployed entities
    2017-11-07 15:03:00:630  788 a3c Agent *********
    2017-11-07 15:03:00:630  788 a3c Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2017-11-07 15:03:00:630  788 a3c Agent *************
    2017-11-07 15:03:00:802  788 1a0 AU >>##  RESUMED  ## AU: Search for updates [CallId = {3B21C400-9F1C-4EB5-9CB4-C332366F3253}]
    2017-11-07 15:03:00:802  788 1a0 AU   # 0 updates detected
    2017-11-07 15:03:00:802  788 1a0 AU #########
    2017-11-07 15:03:00:802  788 1a0 AU ##  END  ##  AU: Search for updates [CallId = {3B21C400-9F1C-4EB5-9CB4-C332366F3253}]
    2017-11-07 15:03:00:802  788 1a0 AU #############
    2017-11-07 15:03:00:802  788 1a0 AU Successfully wrote event for AU health state:0
    2017-11-07 15:03:00:802  788 1a0 AU Featured notifications is disabled.
    2017-11-07 15:03:00:802  788 1a0 AU AU setting next detection timeout to 2017-11-07 08:54:21
    2017-11-07 15:03:00:802  788 1a0 AU Successfully wrote event for AU health state:0
    2017-11-07 15:03:00:802  788 1a0 AU Successfully wrote event for AU health state:0
    2017-11-07 15:03:05:638  788 a3c Report REPORT EVENT: {F4D5DBFD-CBE5-4742-816D-78169B49DBD4} 2017-11-07 15:03:00:630+0800 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
    2017-11-07 15:03:05:638  788 a3c Report REPORT EVENT: {54A0DE98-C097-4265-B443-403C086D0876} 2017-11-07 15:03:00:630+0800 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
    2017-11-07 15:03:05:638  788 a3c Report CWERReporter finishing event handling. (00000000)
    2017-11-07 15:03:15:435  788 a9c AU AU received policy change subscription event
    2017-11-07 15:07:34:668  788 a3c Report Uploading 2 events using cached cookie, reporting URL = http://*****.com:8530/ReportingWebService/ReportingWebService.asmx
    2017-11-07 15:07:35:105  788 a3c Report Reporter successfully uploaded 2 events.
    2017-11-07 15:14:55:663 2780 6e8 Misc ===========  Logging initialized (build: 7.6.7600.320, tz: +0800)  ===========
    2017-11-07 15:14:55:663 2780 6e8 Misc   = Process: c:\4b2a4bd09ba4d7f35f112982\wusetup.exe
    2017-11-07 15:14:55:663 2780 6e8 Setup Windows Update Client standalone setup : resource dll path is c:\4b2a4bd09ba4d7f35f112982\zhCN\wusetup.exe.mui
    2017-11-07 15:14:55:679 2780 6e8 Setup Windows Update Agent Client Setup succeeded installing product root.
    2017-11-07 15:14:55:679 2780 6e8 Setup Evaluating CBS package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-Core-TopLevel.cab"
    2017-11-07 15:14:55:882 2780 6e8 Setup Package will be installed
    2017-11-07 15:14:55:882 2780 6e8 Setup Evaluating CBS package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-ActiveX.cab"
    2017-11-07 15:14:55:897 2780 6e8 Setup Package will be installed
    2017-11-07 15:14:55:897 2780 6e8 Setup Evaluating CBS package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-Aux-TopLevel.cab"
    2017-11-07 15:14:55:991 2780 6e8 Setup Package will be installed
    2017-11-07 15:14:56:007 2780 6e8 Setup Windows Update Client standalone setup : eula file path is c:\4b2a4bd09ba4d7f35f112982\zhCN\eula.rtf
    2017-11-07 15:15:09:002 2780 f7c Misc WARNING: LoadLibrary failed for srclient.dll with hr:8007007E
    2017-11-07 15:15:09:002  788 a9c AU ###########  AU: Uninitializing Automatic Updates  ###########
    2017-11-07 15:15:09:017  788 a9c Report CWERReporter finishing event handling. (00000000)
    2017-11-07 15:15:09:017  788 a9c Setup Service shutting down while setup is in progress.  Attempting to unload core client binaries
    2017-11-07 15:15:09:017  788 a9c Setup Attempting to close open Windows Update explorer windows
    2017-11-07 15:15:10:109  788 a9c Setup Attempting to unload unused libraries from svchost
    2017-11-07 15:15:14:025  788 a9c Setup Attempting to unload binaries from event log service
    2017-11-07 15:15:14:103  788 a9c Service *********
    2017-11-07 15:15:14:103  788 a9c Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2017-11-07 15:15:14:103  788 a9c Service *************
    2017-11-07 15:15:15:024 2780 f7c Setup Installing CBS package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-Core-TopLevel.cab"
    2017-11-07 15:15:20:047 2780 f7c Setup Install of setup package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-Core-TopLevel.cab" succeeded
    2017-11-07 15:15:20:047 2780 f7c Setup Installing CBS package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-ActiveX.cab"
    2017-11-07 15:15:20:843 2780 f7c Setup Install of setup package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-ActiveX.cab" succeeded
    2017-11-07 15:15:20:843 2780 f7c Setup Installing CBS package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-Aux-TopLevel.cab"
    2017-11-07 15:15:27:130 2780 f7c Setup Install of setup package "c:\4b2a4bd09ba4d7f35f112982\WUClient-SelfUpdate-Aux-TopLevel.cab" succeeded and requires reboot
    2017-11-07 15:15:27:145  788 f84 Misc ===========  Logging initialized (build: 7.6.7600.320, tz: +0800)  ===========
    2017-11-07 15:15:27:145  788 f84 Misc   = Process: C:\Windows\system32\svchost.exe
    2017-11-07 15:15:27:145  788 f84 Misc   = Module: c:\windows\system32\wuaueng.dll
    2017-11-07 15:15:27:145  788 f84 Service *************
    2017-11-07 15:15:27:145  788 f84 Service ** START **  Service: Service startup
    2017-11-07 15:15:27:145  788 f84 Service *********
    2017-11-07 15:15:27:145  788 f84 Agent   * WU client version 7.6.7600.320
    2017-11-07 15:15:27:145  788 f84 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2017-11-07 15:15:27:145  788 f84 Agent   * Access type: No proxy
    2017-11-07 15:15:27:145  788 f84 Agent   * Network state: Connected
    2017-11-07 15:15:36:630 2780 6e8 Setup wusetup has finished.  Exit code is bc2. Reboot is  needed
    2017-11-07 15:15:37:956 2780 6e8 Misc WARNING: SUS Client is rebooting system.
    2017-11-07 15:15:40:359  788 f84 AU AU initiates service shutdown
    2017-11-07 15:15:40:374  788 f84 Report CWERReporter::Init succeeded
    2017-11-07 15:15:40:437  788 f84 Report ***********  Report: Initializing static reporting data  ***********
    2017-11-07 15:15:40:437  788 f84 Report   * OS Version = 6.1.7601.1.0.196880
    2017-11-07 15:15:40:437  788 f84 Report   * OS Product Type = 0x00000007
    2017-11-07 15:15:40:437  788 f84 Report   * Computer Brand = VMware, Inc.
    2017-11-07 15:15:40:437  788 f84 Report   * Computer Model = VMware Virtual Platform
    2017-11-07 15:15:40:452  788 f84 Report   * Bios Revision = 6.00
    2017-11-07 15:15:40:452  788 f84 Report   * Bios Name = PhoenixBIOS 4.0 Release 6.0     
    2017-11-07 15:15:40:452  788 f84 Report   * Bios Release Date = 2015-09-21T00:00:00
    2017-11-07 15:15:40:452  788 f84 Report   * Locale ID = 2052
    2017-11-07 15:15:40:452  788 f84 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2017-11-07 15:15:40:452  788 f84 Report CWERReporter finishing event handling. (00000000)
    2017-11-07 15:15:40:530  788 f84 Service *********
    2017-11-07 15:15:40:530  788 f84 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2017-11-07 15:15:40:530  788 f84 Service *************
    2017-11-07 15:15:59:922  768 4c8 Misc ===========  Logging initialized (build: 7.6.7600.320, tz: +0800)  ===========
    2017-11-07 15:15:59:922  768 4c8 Misc   = Process: C:\Windows\system32\svchost.exe
    2017-11-07 15:15:59:922  768 4c8 Misc   = Module: c:\windows\system32\wuaueng.dll
    2017-11-07 15:15:59:922  768 4c8 Service *************
    2017-11-07 15:15:59:922  768 4c8 Service ** START **  Service: Service startup
    2017-11-07 15:15:59:922  768 4c8 Service *********
    2017-11-07 15:15:59:953  768 4c8 Agent   * WU client version 7.6.7600.320
    2017-11-07 15:15:59:953  768 4c8 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2017-11-07 15:15:59:953  768 4c8 Agent   * Access type: No proxy
    2017-11-07 15:15:59:953  768 4c8 Agent   * Network state: Connected
    2017-11-07 15:16:45:107  768 4c8 Report CWERReporter::Init succeeded
    2017-11-07 15:16:45:107  768 4c8 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2017-11-07 15:16:45:107  768 4c8 Agent   * Prerequisite roots succeeded.
    2017-11-07 15:16:45:107  768 4c8 Agent ***********  Agent: Initializing global settings cache  ***********

    2017年11月7日 7:59
  • 您好,

    这种错误代码在百度信息非常有限,建议去Google或者Bing搜索。内事问度娘,外事问谷哥。

    有个技巧,这种日志文件可以使用SCCM安装目录下面工具文件夹下面的CMTrace.exe 查看。

    您的这个情况可能是因为代理,负载均衡...网络设备造成的。

    可以参考下面的这篇博客。

    WSUS clients fail synchronization with 0x80244015 and 0x8024400D errors

    https://blogs.technet.microsoft.com/sus/2008/10/29/wsus-clients-fail-synchronization-with-0x80244015-and-0x8024400d-errors/


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • 已标记为答案 Amy_Jin 2017年11月15日 5:37
    2017年11月13日 3:16
    版主