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蓝屏死机(含Kernel Dump) RRS feed

  • 问题

  • 蓝屏……CLOCK_WATCHDOG_TIMEOUT

    配置:
    AMD A10-5800K
    ASRock FM2A85X Extreme4
    8GB DDR3 1600 * 2
    剩下略

    问题:
    1. 平时应用没问题
    2. 但是一旦使用Chrome看视频 有非常高的机率死机
    3. 死机之后可能是以下两种情况之一:A 画面定格 声音鬼畜 B 蓝屏 错误代码为 CLOCK_WATCHDOG_TIMEOUT 存储内核转储文件后重启
    4. 重启之后 可能很快再次死机 也有可能正常使用 直到使用Chrome再次看视频(回到2)

    已尝试解决方案:
    1. 重装系统并更换驱动:无效。试过8.1 和 10,完全一样的问题。
    2. 内存测试:通过。不论是单插任何一条或者是两条都插,都会出问题,并且内存测试都正常。
    3. 给CPU略加电压:无效。
    4. 检查温度:正常,死机时50来度。
    5. 更换浏览器:略好,Edge下死机所用时间略长,比如说Chrome的期望是20分钟,Edge就是1个小时。
    6. 怀疑是定时器问题,在UEFI设置中关闭高精度定时器(HPET):无效。

    于是没辙了。打了两份蓝屏的Kernel Dump,用WinDBG看了下,问题似乎出在同一个处理器核心上……所以目前怀疑是CPU挂了……

    Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\Administrator\Desktop\010216-36500-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: srv*
    Executable search path is: 
    Windows 10 Kernel Version 10586 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10586.17.amd64fre.th2_release.151121-2308
    Machine Name:
    Kernel base = 0xfffff801`e088c000 PsLoadedModuleList = 0xfffff801`e0b6ac70
    Debug session time: Sat Jan  2 20:43:20.625 2016 (UTC + 8:00)
    System Uptime: 0 days 0:02:24.609
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 101, {30, 0, ffffd0004ebaf180, 2}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup:     MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: ffffd0004ebaf180, The PRCB address of the hung processor.
    Arg4: 0000000000000002, The index of the hung processor.
    
    Debugging Details:
    ------------------
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  10586.17.amd64fre.th2_release.151121-2308
    
    SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.
    
    SYSTEM_SKU:  To Be Filled By O.E.M.
    
    SYSTEM_VERSION:  To Be Filled By O.E.M.
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  P1.20
    
    BIOS_DATE:  11/23/2012
    
    BASEBOARD_MANUFACTURER:  ASRock
    
    BASEBOARD_PRODUCT:  FM2A85X Extreme4
    
    BASEBOARD_VERSION:                        
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 30
    
    BUGCHECK_P2: 0
    
    BUGCHECK_P3: ffffd0004ebaf180
    
    BUGCHECK_P4: 2
    
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
    
    CPU_COUNT: 4
    
    CPU_MHZ: ed1
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 15
    
    CPU_MODEL: 10
    
    CPU_STEPPING: 1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  MWICBCUKeyTool
    
    CURRENT_IRQL:  d
    
    ANALYSIS_SESSION_HOST:  * HIDDEN *
    
    ANALYSIS_SESSION_TIME:  01-02-2016 21:17:49.0640
    
    ANALYSIS_VERSION: 10.0.10586.567 amd64fre
    
    STACK_TEXT:  
    fffff801`e267dce8 fffff801`e09e84d1 : 00000000`00000101 00000000`00000030 00000000`00000000 ffffd000`4ebaf180 : nt!KeBugCheckEx
    fffff801`e267dcf0 fffff801`e08a8266 : fffff801`e0b71e50 00000000`00000001 00000000`00000000 fffff801`e0ba9180 : nt! ?? ::FNODOBFM::`string'+0xb3d1
    fffff801`e267dd80 fffff801`e08aa4af : 00000000`00000000 00000000`00000000 fffff801`e0b71e08 00000000`00000001 : nt!KiUpdateRunTime+0x56
    fffff801`e267dde0 fffff801`e081ba46 : 00000000`00000000 fffff801`e0ba9180 00000000`0000000c 00000089`4ab279c9 : nt!KeClockInterruptNotify+0x44f
    fffff801`e267df40 fffff801`e0890387 : fffff801`e08664b0 00000000`00000000 00000000`10bfb39c 00000000`00000000 : hal!HalpTimerClockInterrupt+0x56
    fffff801`e267df70 fffff801`e09cfb8a : fffff801`e08664b0 fffff801`e0ba9180 00000000`00000001 ffffd000`222e81d8 : nt!KiCallInterruptServiceRoutine+0x87
    fffff801`e267dfb0 fffff801`e09cffb7 : 00000000`00000000 00000000`10df10a2 fffff801`e0ba9180 ffffd000`222e7da0 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    ffffd000`222e7d50 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37
    
    
    STACK_COMMAND:  kb
    
    THREAD_SHA1_HASH_MOD_FUNC:  35992f6588c65aebceca792cfd310ad615a59da2
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  84dfbb77328c67307674ad910bf5c4569b6adff1
    
    THREAD_SHA1_HASH_MOD:  a9cc1cb37e3d9e930b1afbb48ba59d1f86f35b81
    
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Unknown_Module
    
    IMAGE_NAME:  Unknown_Image
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!Unknown_Function
    
    BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!Unknown_Function
    
    PRIMARY_PROBLEM_CLASS:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!Unknown_Function
    
    TARGET_TIME:  2016-01-02T12:43:20.000Z
    
    OSBUILD:  10586
    
    OSSERVICEPACK:  0
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2015-11-22 17:24:24
    
    BUILDDATESTAMP_STR:  151121-2308
    
    BUILDLAB_STR:  th2_release
    
    BUILDOSVER_STR:  10.0.10586.17.amd64fre.th2_release.151121-2308
    
    ANALYSIS_SESSION_ELAPSED_TIME: 74d1
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:clock_watchdog_timeout_4_proc_analysis_inconclusive!unknown_function
    
    FAILURE_ID_HASH:  {c17bf7e9-6a42-8b0a-186c-578c6eecf153}
    
    Followup:     MachineOwner
    ---------
    
    

    Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Windows\Minidump\010216-38312-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: srv*
    Executable search path is: 
    Windows 10 Kernel Version 10586 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 10586.17.amd64fre.th2_release.151121-2308
    Machine Name:
    Kernel base = 0xfffff801`de075000 PsLoadedModuleList = 0xfffff801`de353c70
    Debug session time: Sat Jan  2 21:48:19.741 2016 (UTC + 8:00)
    System Uptime: 0 days 1:02:06.625
    Loading Kernel Symbols
    .
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    ..............................................................
    ................................................................
    .................................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 101, {30, 0, ffffd000293af180, 2}
    
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    
    Followup:     MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    CLOCK_WATCHDOG_TIMEOUT (101)
    An expected clock interrupt was not received on a secondary processor in an
    MP system within the allocated interval. This indicates that the specified
    processor is hung and not processing interrupts.
    Arguments:
    Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: ffffd000293af180, The PRCB address of the hung processor.
    Arg4: 0000000000000002, The index of the hung processor.
    
    Debugging Details:
    ------------------
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  10586.17.amd64fre.th2_release.151121-2308
    
    SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.
    
    SYSTEM_SKU:  To Be Filled By O.E.M.
    
    SYSTEM_VERSION:  To Be Filled By O.E.M.
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  P1.20
    
    BIOS_DATE:  11/23/2012
    
    BASEBOARD_MANUFACTURER:  ASRock
    
    BASEBOARD_PRODUCT:  FM2A85X Extreme4
    
    BASEBOARD_VERSION:                        
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 30
    
    BUGCHECK_P2: 0
    
    BUGCHECK_P3: ffffd000293af180
    
    BUGCHECK_P4: 2
    
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
    
    CPU_COUNT: 4
    
    CPU_MHZ: ed1
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 15
    
    CPU_MODEL: 10
    
    CPU_STEPPING: 1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  ThunderPlatfor
    
    CURRENT_IRQL:  d
    
    ANALYSIS_SESSION_HOST:  * HIDDEN *
    
    ANALYSIS_SESSION_TIME:  01-02-2016 21:59:07.0547
    
    ANALYSIS_VERSION: 10.0.10586.567 amd64fre
    
    STACK_TEXT:  
    fffff801`dfe7dce8 fffff801`de1d14d1 : 00000000`00000101 00000000`00000030 00000000`00000000 ffffd000`293af180 : nt!KeBugCheckEx
    fffff801`dfe7dcf0 fffff801`de091266 : fffff801`de35adf0 00000000`00000001 00000000`00000000 fffff801`de392180 : nt! ?? ::FNODOBFM::`string'+0xb3d1
    fffff801`dfe7dd80 fffff801`de0934af : 00000000`00000000 00000000`00000000 fffff801`de35ae98 00000000`00000000 : nt!KiUpdateRunTime+0x56
    fffff801`dfe7dde0 fffff801`de004a46 : 00000000`00000000 fffff801`de392180 00000000`0000000c 00000ce1`cffd39aa : nt!KeClockInterruptNotify+0x44f
    fffff801`dfe7df40 fffff801`de079387 : fffff801`de04f4b0 00000000`00000000 00000000`00000001 00000000`00000000 : hal!HalpTimerClockInterrupt+0x56
    fffff801`dfe7df70 fffff801`de1b8b8a : fffff801`de04f4b0 fffff801`de392180 00000000`0000ffff 00000000`0d99e6e0 : nt!KiCallInterruptServiceRoutine+0x87
    fffff801`dfe7dfb0 fffff801`de1b8fb7 : 00000000`00000000 00000000`00000001 fffff801`de392180 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    ffffd000`226edc60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37
    
    
    STACK_COMMAND:  kb
    
    THREAD_SHA1_HASH_MOD_FUNC:  35992f6588c65aebceca792cfd310ad615a59da2
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  84dfbb77328c67307674ad910bf5c4569b6adff1
    
    THREAD_SHA1_HASH_MOD:  a9cc1cb37e3d9e930b1afbb48ba59d1f86f35b81
    
    SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Unknown_Module
    
    IMAGE_NAME:  Unknown_Image
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!Unknown_Function
    
    BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!Unknown_Function
    
    PRIMARY_PROBLEM_CLASS:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!Unknown_Function
    
    TARGET_TIME:  2016-01-02T13:48:19.000Z
    
    OSBUILD:  10586
    
    OSSERVICEPACK:  0
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2015-11-22 17:24:24
    
    BUILDDATESTAMP_STR:  151121-2308
    
    BUILDLAB_STR:  th2_release
    
    BUILDOSVER_STR:  10.0.10586.17.amd64fre.th2_release.151121-2308
    
    ANALYSIS_SESSION_ELAPSED_TIME: 9a06
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:clock_watchdog_timeout_4_proc_analysis_inconclusive!unknown_function
    
    FAILURE_ID_HASH:  {c17bf7e9-6a42-8b0a-186c-578c6eecf153}
    
    Followup:     MachineOwner
    ---------
    
    

    2016年1月27日 13:54

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