笔记本型号:dell vostro3450
问题现象:问题1:当笔记本开启程序较多,开机时间较长(8个小时的工作时间)后,无法正常关机。在“正在关机”界面停留一段时间后,蓝屏重启。
问题2:开机时间较长后,不识别usb设备。在开机时已识别的usb设备,重新拔插后,也会无法识别。
首要问题就是无法关机蓝屏!
蓝屏windbug内容:
0: kd> !analyze -v
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*
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* Bugcheck Analysis *
*
*
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 00000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 00000258, Timeout in seconds.
Arg3: 85f92648, The thread currently holding on to the Pnp lock.
Arg4: 83339a24, nt!TRIAGE_9F_PNP on Win7
Debugging Details:
------------------
Implicit thread is now 85f92648
TRIAGER: Could not open triage file : E:\3×ÊÁÏ\ϵͳ±ÀÀ£·ÖÎö\ϵͳsymbols\x86\triage\modclass.ini, error 2
DRVPOWERSTATE_SUBCODE: 4
FAULTING_THREAD: 85f92648
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from 8333cd20 to 83287ee6
STACK_TEXT:
8dd9d768 8333cd20 8333e63c 8328eddd 85f92648 nt!KiSwapContext+0x26
00000000 00000000 00000000 00000000 00000000 nt!KiInitialPCR+0x120
STACK_COMMAND: .thread 0xffffffff85f92648 ; kb
FOLLOWUP_IP:
nt!KiSwapContext+26
83287ee6 8b2c24 mov ebp,dword ptr [esp]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!KiSwapContext+26
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 503f7f43
FAILURE_BUCKET_ID: 0x9F_4_nt!KiSwapContext+26
BUCKET_ID: 0x9F_4_nt!KiSwapContext+26
Followup: MachineOwner
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期待高手解决!