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windows 2008R2下搭建的WSUS,客户端报错,代码为8024401F,请指导! RRS feed

  • 问题

  • 

    错误代码如下,请帮忙分析下:谢谢

    2019-01-11 10:03:26:
    2019-01-11 10:04:32:557  864 a5c Report REPORT EVENT: {A84C29EC-EEF3-4749-A747-7FCB558B21C3} 2019-01-11 10:04:27:541+0800 1 148 [AGENT_DETECTION_FAILED] 101 {00000000-0000-0000-0000-000000000000} 0 8024401f AutomaticUpdatesWuApp Failure Software Synchronization Windows Update Client failed to detect with error 0x8024401f.
    2019-01-11 10:04:32:557  864 a5c Report WARNING: Failed to get ProtocolVersion: 8024043d
    2019-01-11 10:04:32:603  864 a5c Report CWERReporter::HandleEvents - WER report upload completed with WER status 0x8 (hr=0)
    2019-01-11 10:04:32:603  864 a5c Report WER Report sent: 7.9.9600.18838 0x8024401f(0) 00000000-0000-0000-0000-000000000000 Scan 0 1 AutomaticUpdatesWuApp {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 0
    2019-01-11 10:04:32:603  864 a5c Report CWERReporter finished handling 1 events. (00000000)
    2019-01-11 10:33:48:592  864 acc AU Currently AUX is enabled - so not show any WU Upgrade notifications.
    2019-01-11 10:33:48:623  864 acc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-01-11 10:33:48:623  864 acc AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-01-11 10:45:28:718  864 c28 AU Triggering AU detection through DetectNow API
    2019-01-11 10:45:28:718  864 c28 AU Triggering Online detection (interactive)
    2019-01-11 10:45:28:718  864 c28 AU Adding timer:
    2019-01-11 10:45:28:718  864 c28 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-01-11 02:45:28, not idle-only, not network-only
    2019-01-11 10:45:28:749  864 acc AU #############
    2019-01-11 10:45:28:749  864 acc AU ## START ##  AU: Search for updates
    2019-01-11 10:45:28:749  864 acc AU #########
    2019-01-11 10:45:28:765  864 acc SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
    2019-01-11 10:45:28:765  864 acc SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=503&L=zh-CN&P=&PT=0x8&WUA=7.9.9600.18838
    2019-01-11 10:45:39:765  864 acc Misc WARNING: Send failed with hr = 80072ee7.
    2019-01-11 10:45:39:765  864 acc Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
    2019-01-11 10:45:39:765  864 acc Misc WARNING: Send request failed, hr:0x80072ee7
    2019-01-11 10:45:39:765  864 acc Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=503&L=zh-CN&P=&PT=0x8&WUA=7.9.9600.18838>. error 0x8024402c
    2019-01-11 10:45:39:765  864 acc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
    2019-01-11 10:45:39:765  864 acc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c
    2019-01-11 10:45:39:765  864 acc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c
    2019-01-11 10:45:39:765  864 acc SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x8024402c.
    2019-01-11 10:45:39:765  864 acc SLS FATAL: GetResponse failed with hresult 0x8024402c...
    2019-01-11 10:45:39:765  864 acc EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x8024402C
    2019-01-11 10:45:39:765  864 acc EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x8024402C
    2019-01-11 10:45:39:765  864 acc EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x8024402C
    2019-01-11 10:45:39:765  864 acc Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
    2019-01-11 10:45:39:765  864 acc Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X8024402C
    2019-01-11 10:45:39:765  864 acc IdleTmr WU operation (CSearchCall::Init ID 6) started; operation # 60; does use network; is not at background priority
    2019-01-11 10:45:39:765  864 acc IdleTmr Incremented idle timer priority operation counter to 2
    2019-01-11 10:45:39:765  864 acc Agent *** START ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 6]
    2019-01-11 10:45:39:765  864 acc AU <<## SUBMITTED ## AU: Search for updates  [CallId = {911DCF2A-5B5D-44BF-8365-7FB4E11EFE64} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2019-01-11 10:45:39:812  864 c64 Agent ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 6]
    2019-01-11 10:45:39:812  864 c64 Agent *************
    2019-01-11 10:45:39:812  864 c64 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 6]
    2019-01-11 10:45:39:812  864 c64 Agent *********
    2019-01-11 10:45:39:812  864 c64 Agent   * Online = Yes; Ignore download priority = No
    2019-01-11 10:45:39:812  864 c64 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2019-01-11 10:45:39:812  864 c64 Agent   * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2019-01-11 10:45:39:812  864 c64 Agent   * Search Scope = {Machine & All Users}
    2019-01-11 10:45:39:812  864 c64 Agent   * Caller SID for Applicability: S-1-5-21-814015202-2306360784-2527850221-500
    2019-01-11 10:45:39:812  864 c64 Agent   * RegisterService is set
    2019-01-11 10:45:39:812  864 c64 EP Got WSUS Client/Server URL: "http://192.168.1.10:80/ClientWebService/client.asmx"
    2019-01-11 10:45:39:812  864 c64 Setup Checking for agent SelfUpdate
    2019-01-11 10:45:39:812  864 c64 Setup Client version: Core: 7.9.9600.18838  Aux: 7.9.9600.18696
    2019-01-11 10:45:39:812  864 c64 EP Got WSUS SelfUpdate URL: "http://192.168.1.10:80/selfupdate"
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: Send failed with hr = 80072efd.
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: Send request failed, hr:0x80072efd
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <http://192.168.1.10:80/selfupdate/wuident.cab>. error 0x80072efd
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
    2019-01-11 10:45:40:828  864 c64 Misc WARNING: DownloadFileInternal failed for http://192.168.1.10:80/selfupdate/wuident.cab: error 0x80072efd
    2019-01-11 10:45:40:828  864 c64 Setup FATAL: DownloadCab failed, err = 0x80072EFD
    2019-01-11 10:45:40:859  864 c64 Setup WARNING: SelfUpdate check failed to download package information, err = 0x80072EFD
    2019-01-11 10:45:40:859  864 c64 Setup FATAL: SelfUpdate check failed, err = 0x80072EFD
    2019-01-11 10:45:40:923  864 c64 Agent   * WARNING: Skipping scan, self-update check returned 0x80072EFD
    2019-01-11 10:45:40:937  864 c64 Agent   * WARNING: Exit code = 0x80072EFD
    2019-01-11 10:45:40:937  864 c64 Agent *********
    2019-01-11 10:45:40:937  864 c64 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdatesWuApp  Id = 6]
    2019-01-11 10:45:40:937  864 c64 Agent *************
    2019-01-11 10:45:40:937  864 c64 Agent WARNING: WU client failed Searching for update with error 0x80072efd
    2019-01-11 10:45:40:937  864 c64 IdleTmr WU operation (CSearchCall::Init ID 6, operation # 60) stopped; does use network; is not at background priority
    2019-01-11 10:45:40:937  864 c64 IdleTmr Decremented idle timer priority operation counter to 1
    2019-01-11 10:45:40:937  864 af0 AU >>##  RESUMED  ## AU: Search for updates [CallId = {911DCF2A-5B5D-44BF-8365-7FB4E11EFE64} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2019-01-11 10:45:40:937  864 af0 AU   # WARNING: Search callback failed, result = 0x80072EFD
    2019-01-11 10:45:40:937  864 af0 AU #########
    2019-01-11 10:45:40:937  864 af0 AU ##  END  ##  AU: Search for updates  [CallId = {911DCF2A-5B5D-44BF-8365-7FB4E11EFE64} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
    2019-01-11 10:45:40:937  864 af0 AU #############
    2019-01-11 10:45:40:937  864 af0 AU All AU searches complete.
    2019-01-11 10:45:40:937  864 af0 AU   # WARNING: Failed to find updates with error code 80072efd
    2019-01-11 10:45:40:953  864 af0 AU AU setting next detection timeout to 2019-01-11 07:45:40
    2019-01-11 10:45:40:953  864 af0 AU Adding timer:
    2019-01-11 10:45:40:953  864 af0 AU     Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-01-11 07:45:40, not idle-only, not network-only
    2019-01-11 10:45:40:953  864 af0 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
    2019-01-11 10:45:40:953  864 af0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
    2019-01-11 10:45:40:953  864 af0 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037

    2019年1月11日 2:49

答案

  • 你好,

    通过您的log看到您似乎使用的是80的端口来和WSUS进行通信。WSUS通常会使用8530端口。当您在组策略中配置指向WSUS地址的时候是否使用:8530。

    同时是否配置使用了代理服务器。代理服务器似乎会阻止跨80端口的下载。确定防火墙的配置。

    然后可以先关闭Windows Update Service, 删除Windows Update cache directory C:\Windows\SoftwareDistribution. 然后重新打开Windows Update 服务,重启再尝试更新。

    希望对您有帮助,如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • 已标记为答案 bai_quan 2019年1月23日 13:35
    2019年1月11日 9:30
  • 你好,

    那您可以更改一下下方的注册表将端口改为8530.

    Change the port number on the following registry key to 8530 instead of 80 on the client: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]

    而且您在组策略中指定WSUS地址的时候,可以使用8530.

    如果有设置服务器代理的话,也需要先暂停。

    希望对您有帮助,如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • 已标记为答案 bai_quan 2019年3月7日 8:39
    2019年1月16日 10:03

全部回复

  • 你好,

    通过您的log看到您似乎使用的是80的端口来和WSUS进行通信。WSUS通常会使用8530端口。当您在组策略中配置指向WSUS地址的时候是否使用:8530。

    同时是否配置使用了代理服务器。代理服务器似乎会阻止跨80端口的下载。确定防火墙的配置。

    然后可以先关闭Windows Update Service, 删除Windows Update cache directory C:\Windows\SoftwareDistribution. 然后重新打开Windows Update 服务,重启再尝试更新。

    希望对您有帮助,如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • 已标记为答案 bai_quan 2019年1月23日 13:35
    2019年1月11日 9:30
  • 您好,感谢您的回复,我是在测试环境中测试的,WSUS服务和客户端的服务器都是关闭防火墙的,同时我的端口是80端口,没有使用8530端口。  我也是用的您所说的关闭WSUS服务,然后重新命令的C:\Windows\SoftwareDistribution文件夹。还是不行。
    2019年1月13日 7:36
  • 你好,

    那您可以更改一下下方的注册表将端口改为8530.

    Change the port number on the following registry key to 8530 instead of 80 on the client: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]

    而且您在组策略中指定WSUS地址的时候,可以使用8530.

    如果有设置服务器代理的话,也需要先暂停。

    希望对您有帮助,如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • 已标记为答案 bai_quan 2019年3月7日 8:39
    2019年1月16日 10:03