询问者
磁盘里出现很多id名的文件夹

问题
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Win10系统磁盘里定期会出现很多id名字的文件夹,里面是Sandbox文件夹,无法删除。
CBS Logs 如下:
2019-01-07 12:20:22, Info CBS Opened cabinet package, package directory: \\?\f:\992aa6a509da15dd2a56\, sandbox location: \\?\f:\992aa6a509da15dd2a56\Sandbox\WUClient-SelfUpdate-ActiveX.cab\, cabinet location: \\?\f:\992aa6a509da15dd2a56\WUClient-SelfUpdate-ActiveX.cab, manifest location: \\?\f:\992aa6a509da15dd2a56\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.mum 2019-01-07 12:20:22, Info DPX Started DPX phase: Resume and Download Job 2019-01-07 12:20:22, Info DPX Started DPX phase: Apply Deltas Provided In File 2019-01-07 12:20:22, Info DPX Ended DPX phase: Apply Deltas Provided In File 2019-01-07 12:20:22, Info DPX CJob::Resume completed with status: 0x0 2019-01-07 12:20:22, Info DPX Ended DPX phase: Resume and Download Job 2019-01-07 12:20:22, Info DPX Extraction of file: update.ses failed because it is not present in the container (\\?\f:\992aa6a509da15dd2a56\WUClient-SelfUpdate-ActiveX.cab). 2019-01-07 12:20:22, Info DPX DpxException hr=0x80070002 code=0x020109 2019-01-07 12:20:22, Info CBS Not able to add file to extract: update.ses [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND] 2019-01-07 12:20:23, Error CBS Can't understand the catalog algorithm in catalog \\?\C:\WINDOWS\CbsTemp\30713408_1311795528\update.cat [HRESULT = 0x80070307 - ERROR_NOT_CAPABLE] 2019-01-07 12:20:23, Error CBS Failed to verify if mum file \\?\C:\WINDOWS\CbsTemp\30713408_1311795528\update.mum is vouched for by catalog \\?\C:\WINDOWS\CbsTemp\30713408_1311795528\update.cat. [HRESULT = 0x80070307 - ERROR_NOT_CAPABLE] 2019-01-07 12:20:23, Info CBS Failed to copy manifest: \\?\f:\992aa6a509da15dd2a56\Sandbox\WUClient-SelfUpdate-ActiveX.cab\update.mum to private store and verify the content. [HRESULT = 0x80070307 - ERROR_NOT_CAPABLE] 2019-01-07 12:20:23, Info CBS Failed to initialize internal package [HRESULT = 0x80070307 - ERROR_NOT_CAPABLE] 2019-01-07 12:20:24, Error CBS Failed to create internal package [HRESULT = 0x80070307 - ERROR_NOT_CAPABLE] 2019-01-07 12:20:24, Info CBS Failed to create windows update package [HRESULT = 0x80070307 - ERROR_NOT_CAPABLE] 2019-01-07 12:20:24, Info CBS Failed to CreatePackage using worker session [HRESULT = 0x80070307] 2019-01-07 12:20:24, Info CBS Failed to create internal CBS package [HRESULT = 0x80070307] 2019-01-07 12:20:25, Info CBS Session: 30713408_1344599605 initialized by client WindowsUpdateAgent, external staging directory: (null), external registry directory: (null 2019-01-07 12:20:25, Info DPX Failed to get CorrelationVector option, hr=0x80070002 2019-01-07 12:20:25, Info DPX Started DPX phase: Resume and Download Job 2019-01-07 12:20:25, Info DPX Started DPX phase: Apply Deltas Provided In File 2019-01-07 12:20:25, Info DPX Ended DPX phase: Apply Deltas Provided In File 2019-01-07 12:20:25, Info DPX Started DPX phase: Apply Deltas Provided In File 2019-01-07 12:20:25, Info DPX Ended DPX phase: Apply Deltas Provided In File 2019-01-07 12:20:25, Info DPX CJob::Resume completed with status: 0x0 2019-01-07 12:20:25, Info DPX Ended DPX phase: Resume and Download Job
全部回复
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你好,
Sandbox 是沙箱创建的文件夹,用于存放虚拟运行的文件,这些文件并不会修改系统,可以说是安全运行一些软件的容器,算是一种系统防护软件。
通常如果您想要进行删除的话,需要进入安全模式下进行删除。可以使用下方步骤:
1、到设置-更新和安全-恢复里用高级启动进行重启。
2、进入疑难解答-启动设置里进行重启。
3、然后根据提示进入安全模式,在安全模式下清除掉所有的sandbox文件夹。
4、建议删除掉电脑上的第三方杀毒软件。
5、开启干净启动或者使用sfc /scannow命令修复系统组件。
CBS log中显示的也是有关sendbox的更新过程。
希望对您有帮助,如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com. -
你好,
感谢您的回复更新。
请问您这个是否是从SCCM接收的更新。这个Sandbox文件好像和SCCM相关。
那我想您需要使用process monitor这个工具来记录创建文件夹的进程。 查看什么进程创建了这个文件。
https://docs.microsoft.com/en-us/sysinternals/downloads/procmon
希望对您有帮助,如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- 已建议为答案 Carl FanMicrosoft contingent staff, Moderator 2019年1月30日 8:11
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您好,
几天没收到你的留言了, 请问问题有什么进展吗?
我正在建议有帮助的答复为 "回答"。请随时尝试一下, 让我知道结果。如果回答是有帮助的, 请将其标记为答案, 可以帮助其他有相同问题的社区成员, 并快速找到有用的答复。
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.