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BSOD RRS feed

  • 问题

  • Every time I open game with dx11 then crash

    here is the dumpfile https://drive.google.com/file/d/1CFpUetHYlAD9x8gYg_3PN1hvVbWibnjO/view?usp=sharing

    2020年3月11日 14:15

全部回复

  • Hi,

     

    Please follow the steps below to see if it works:

    Troubleshoot blue screen errors

     

    Also, You could refer to the following suggestions and troubleshoot.

     

    Please use sfc /scannow to scans all protected system files immediately.

    Use Chkdsk command to check disks status.

    Disable all security softwares temporarily and check if this issue still persists.

    Check RAM if OK.

    Perform a clean boot to troubleshoot the interference of applications or services.

     

    Due to security policy, forum support cannot download and save user’s personal data such as dump or log files, please install WinDbg from Microsoft website and analyze crash dump files.

    https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/debugger-download-tools

    If you really need crash dump files analysis support, open a support ticket with Microsoft.

     

    Thanks for understanding.


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
    For more information, please refer to the sticky post.

    2020年3月12日 1:53
  • Hi,

     

    Just checking in to see if the information provided was helpful.

     

    If the reply helped you, please remember to mark it as an answer.

    If no, please reply and tell us the current situation in order to provide further help.

     

    Please note that new questions regarding ‘Windows 10 Installation, Setup, and Deployment’ could NOT be posted in this forum anymore.

    This thread could be followed up until Mar-30th.

    Register our new platform Microsoft Q&A (Preview) for new questions or discussion.

    Check more details on sticky post.


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
    For more information, please refer to the sticky post.

    2020年3月16日 6:37