询问者
EXchange用户邮箱无法访问

问题
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工程师您好
我现在有一台Exchange服务器,用户使用owa访问邮箱时,提示“出现意外情况,无法处理你的请求”信息,导致用户无法打开邮箱。outlook也是无法使用的,请问下这是由于什么问题所导致,谢谢!报错信息如下:Request
Url: https://sermail.canh.com:443/owa/forms/premium/StartPage.aspx
User host address: fe80::c2e:7710:134c:43f5%19
User: cwtest5
EX Address: /o=CanhMailGroup/ou=Exchange Administrative Group (FYDIBOHF24SPDLT)/cn=Recipients/cn=cwtest543f
SMTP Address: cwtest5@canh.com.cn
OWA version: 14.1.438.0
Mailbox server: sermail.canh.comException
Exception type: System.Runtime.InteropServices.SEHException
Exception message: 外部组件发生异常。Call stack
在 Microsoft.Exchange.Clients.Owa.Premium.Controls.FolderTreeNode.CreateStartPageMailboxRootNode(UserContext userContext, FolderList deepHierarchyFolderList, FolderList searchFolderList) 在 Microsoft.Exchange.Clients.Owa.Premium.Controls.NavigationTree.CreateFavoriteAndMailboxTreeAndGetBuddyListStatus(UserContext userContext, NavigationTree& favoritesTree, MailboxFolderTree& mailboxFolderTree, MailboxFolderTree[]& archiveFolderTrees, Boolean& expandBuddyList) 在 Microsoft.Exchange.Clients.Owa.Premium.Controls.NavigationHost.RenderMailSecondaryNavigation(TextWriter output, UserContext userContext) 在 Microsoft.Exchange.Clients.Owa.Premium.Controls.NavigationHost.RenderSecondaryNavigation(TextWriter output, Boolean showContacts) 在 ASP.forms_premium_startpage_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) 在 System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) 在 System.Web.UI.Page.Render(HtmlTextWriter writer) 在 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
thorne
全部回复
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您好!
1.我建议你使用EXBPA对exchange做一个health check.
2.检查你的应用程序日志中有无错误信息或警告。
微软一站式示例脚本库: http://blogs.technet.com/b/onescript