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程序正确安装后无法运行 RRS feed

  • 问题

  • 安装一个应用程序,安装过程顺利。安装后无法工作,在另一台win10电脑可以运行。重新安装该软件和Vc2008

    运行库问题依旧无法解决。详细日志和wer文件如下:

    日志名称:          Application
    来源:            Application Error
    日期:            2020/9/4 23:49:27
    事件 ID:         1000
    任务类别:          (100)
    级别:            错误
    关键字:           经典
    用户:            暂缺
    计算机:           BandW
    描述:
    错误应用程序名称: Vijeo-Frame.exe,版本: 6.2.5.2004,时间戳: 0x5d1b4b22
    错误模块名称: Vijeo-Frame.exe,版本: 6.2.5.2004,时间戳: 0x5d1b4b22
    异常代码: 0xc0000005
    错误偏移量: 0x000084e7
    错误进程 ID: 0x25c8
    错误应用程序启动时间: 0x01d682d2f4a3e92f
    错误应用程序路径: C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Vijeo-Frame.exe
    错误模块路径: C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Vijeo-Frame.exe
    报告 ID: 85e045f0-e003-40bc-8802-ae29af9c8881
    错误程序包全名:
    错误程序包相对应用程序 ID:
    事件 Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>100</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2020-09-04T15:49:27.4472816Z" />
        <EventRecordID>1094</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>BandW</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Vijeo-Frame.exe</Data>
        <Data>6.2.5.2004</Data>
        <Data>5d1b4b22</Data>
        <Data>Vijeo-Frame.exe</Data>
        <Data>6.2.5.2004</Data>
        <Data>5d1b4b22</Data>
        <Data>c0000005</Data>
        <Data>000084e7</Data>
        <Data>25c8</Data>
        <Data>01d682d2f4a3e92f</Data>
        <Data>C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Vijeo-Frame.exe</Data>
        <Data>C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Vijeo-Frame.exe</Data>
        <Data>85e045f0-e003-40bc-8802-ae29af9c8881</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>



    Report.wer

    Version=1
    EventType=APPCRASH
    EventTime=132437130787685192
    ReportType=2
    Consent=1
    UploadTime=132437130798221456
    ReportStatus=268439552
    ReportIdentifier=fe19849d-50ee-4e66-97d4-f7925cc87b10
    IntegratorReportIdentifier=d1d44cef-0c4d-4c63-b6e7-21c3e0ecf42b
    Wow64Host=34404
    Wow64Guest=332
    NsAppName=Vijeo-Frame.exe
    OriginalFilename=Vijeo-Frame.exe
    AppSessionGuid=00001f70-0001-000c-6a21-6a64de82d601
    TargetAppId=W:0006fad42b32cdcc358e6ca97cb6cd0c7fd400000904!0000e30fb80cbee81fdff4f1cafa7825813a1861ae73!Vijeo-Frame.exe
    TargetAppVer=2019//07//02:12:16:34!38d32d!Vijeo-Frame.exe
    BootId=4294967295
    ServiceSplit=1981677568
    TargetAsId=386
    IsFatal=1
    EtwNonCollectReason=4
    Response.BucketId=566bbd5a58a8ac383bd24a1f571be087
    Response.BucketTable=1
    Response.LegacyBucketId=2004746282599178375
    Response.type=4
    Sig[0].Name=应用程序名
    Sig[0].Value=Vijeo-Frame.exe
    Sig[1].Name=应用程序版本
    Sig[1].Value=6.2.5.2004
    Sig[2].Name=应用程序时间戳
    Sig[2].Value=5d1b4b22
    Sig[3].Name=故障模块名称
    Sig[3].Value=Vijeo-Frame.exe
    Sig[4].Name=故障模块版本
    Sig[4].Value=6.2.5.2004
    Sig[5].Name=故障模块时间戳
    Sig[5].Value=5d1b4b22
    Sig[6].Name=异常代码
    Sig[6].Value=c000041d
    Sig[7].Name=异常偏移
    Sig[7].Value=000084e7
    DynamicSig[1].Name=OS 版本
    DynamicSig[1].Value=10.0.19041.2.0.0.256.48
    DynamicSig[2].Name=区域设置 ID
    DynamicSig[2].Value=2052
    DynamicSig[22].Name=其他信息 1
    DynamicSig[22].Value=2306
    DynamicSig[23].Name=其他信息 2
    DynamicSig[23].Value=2306c7f35c4c56321b0a189c8504f66e
    DynamicSig[24].Name=其他信息 3
    DynamicSig[24].Value=850e
    DynamicSig[25].Name=其他信息 4
    DynamicSig[25].Value=850e7eafe30521c80e2aafa839d4d515
    UI[2]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Vijeo-Frame.exe
    LoadedModule[0]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Vijeo-Frame.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll
    LoadedModule[5]=C:\WINDOWS\SYSTEM32\AcGenral.DLL
    LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll
    LoadedModule[7]=C:\WINDOWS\System32\sechost.dll
    LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll
    LoadedModule[9]=C:\WINDOWS\System32\SHLWAPI.dll
    LoadedModule[10]=C:\WINDOWS\System32\USER32.dll
    LoadedModule[11]=C:\WINDOWS\System32\win32u.dll
    LoadedModule[12]=C:\WINDOWS\System32\GDI32.dll
    LoadedModule[13]=C:\WINDOWS\System32\gdi32full.dll
    LoadedModule[14]=C:\WINDOWS\System32\msvcp_win.dll
    LoadedModule[15]=C:\WINDOWS\System32\ucrtbase.dll
    LoadedModule[16]=C:\WINDOWS\System32\ole32.dll
    LoadedModule[17]=C:\WINDOWS\System32\combase.dll
    LoadedModule[18]=C:\WINDOWS\System32\OLEAUT32.dll
    LoadedModule[19]=C:\WINDOWS\System32\SHELL32.dll
    LoadedModule[20]=C:\WINDOWS\System32\ADVAPI32.dll
    LoadedModule[21]=C:\WINDOWS\SYSTEM32\UxTheme.dll
    LoadedModule[22]=C:\WINDOWS\SYSTEM32\WINMM.dll
    LoadedModule[23]=C:\WINDOWS\SYSTEM32\samcli.dll
    LoadedModule[24]=C:\WINDOWS\SYSTEM32\MSACM32.dll
    LoadedModule[25]=C:\WINDOWS\SYSTEM32\VERSION.dll
    LoadedModule[26]=C:\WINDOWS\SYSTEM32\USERENV.dll
    LoadedModule[27]=C:\WINDOWS\SYSTEM32\dwmapi.dll
    LoadedModule[28]=C:\WINDOWS\SYSTEM32\urlmon.dll
    LoadedModule[29]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
    LoadedModule[30]=C:\WINDOWS\SYSTEM32\MPR.dll
    LoadedModule[31]=C:\WINDOWS\SYSTEM32\SspiCli.dll
    LoadedModule[32]=C:\WINDOWS\SYSTEM32\winmmbase.dll
    LoadedModule[33]=C:\WINDOWS\SYSTEM32\iertutil.dll
    LoadedModule[34]=C:\WINDOWS\System32\shcore.dll
    LoadedModule[35]=C:\WINDOWS\System32\IMM32.DLL
    LoadedModule[36]=C:\WINDOWS\System32\PSAPI.DLL
    LoadedModule[37]=C:\WINDOWS\System32\WS2_32.dll
    LoadedModule[38]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\PFUtility.dll
    LoadedModule[39]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Notification.dll
    LoadedModule[40]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\PFUILib.dll
    LoadedModule[41]=C:\WINDOWS\System32\comdlg32.dll
    LoadedModule[42]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\KAOScore.dlm
    LoadedModule[43]=C:\WINDOWS\System32\SETUPAPI.dll
    LoadedModule[44]=C:\WINDOWS\System32\cfgmgr32.dll
    LoadedModule[45]=C:\WINDOWS\System32\bcrypt.dll
    LoadedModule[46]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Targets.dll
    LoadedModule[47]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\NameService.dll
    LoadedModule[48]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\TISIOManagers.DLL
    LoadedModule[49]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9672_none_d08f9da24428a513\MSVCP80.dll
    LoadedModule[50]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6229_none_cbee8c4a4710d003\MFC80U.DLL
    LoadedModule[51]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9672_none_d08f9da24428a513\MSVCR80.dll
    LoadedModule[52]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\TaylorWBCOM.DLL
    LoadedModule[53]=C:\WINDOWS\SYSTEM32\iphlpapi.dll
    LoadedModule[54]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.450_none_4294d6e08a97344a\gdiplus.dll
    LoadedModule[55]=C:\WINDOWS\SYSTEM32\MSIMG32.dll
    LoadedModule[56]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\HMIManagers.dll
    LoadedModule[57]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1_none_fd031af45b0106f2\COMCTL32.dll
    LoadedModule[58]=C:\WINDOWS\SYSTEM32\HID.DLL
    LoadedModule[59]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6229_none_cbee8c4a4710d003\MFC80.DLL
    LoadedModule[60]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6229_none_d1c3b2e2435ad752\ATL80.DLL
    LoadedModule[61]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\ObjectUtil.dll
    LoadedModule[62]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\INDEXML.dll
    LoadedModule[63]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\SymbolTables.dll
    LoadedModule[64]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\ZIP32.dll
    LoadedModule[65]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\DDTTagDatabase.dll
    LoadedModule[66]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\MORPHO_SDK.dll
    LoadedModule[67]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\BCGCBPRO1200u80.dll
    LoadedModule[68]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\EWFAPI.dll
    LoadedModule[69]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\boost_regex-vc80-mt-1_39.dll
    LoadedModule[70]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Base_PDLUI.dll
    LoadedModule[71]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\MORPHO_SDK_IMAGE.dll
    LoadedModule[72]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\IpcSramIo.dll
    LoadedModule[73]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\VdWinIo.dll
    LoadedModule[74]=C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_508ef7e4bcbbe589\MSVCP90.dll
    LoadedModule[75]=C:\WINDOWS\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9625_none_508ef7e4bcbbe589\MSVCR90.dll
    LoadedModule[76]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\MorphoGLog.dll
    LoadedModule[77]=C:\WINDOWS\SYSTEM32\ODBC32.dll
    LoadedModule[78]=C:\WINDOWS\System32\CRYPT32.dll
    LoadedModule[79]=C:\WINDOWS\SYSTEM32\OLEACC.dll
    LoadedModule[80]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
    LoadedModule[81]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\ImageCompress.dll
    LoadedModule[82]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6229_none_03c6cf28205ff947\MFC80CHS.DLL
    LoadedModule[83]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Main.CHS
    LoadedModule[84]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Base_PDLUI.CHS
    LoadedModule[85]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Brand.CHS
    LoadedModule[86]=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\BCGCBProResCHS.DLL
    LoadedModule[87]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
    LoadedModule[88]=C:\WINDOWS\System32\bcryptPrimitives.dll
    LoadedModule[89]=C:\WINDOWS\System32\MSCTF.dll
    LoadedModule[90]=C:\WINDOWS\SYSTEM32\textinputframework.dll
    LoadedModule[91]=C:\WINDOWS\System32\CoreMessaging.dll
    LoadedModule[92]=C:\WINDOWS\System32\CoreUIComponents.dll
    LoadedModule[93]=C:\WINDOWS\SYSTEM32\ntmarta.dll
    LoadedModule[94]=C:\WINDOWS\SYSTEM32\wintypes.dll
    LoadedModule[95]=C:\WINDOWS\System32\clbcatq.dll
    LoadedModule[96]=C:\WINDOWS\SYSTEM32\TextShaping.dll
    LoadedModule[97]=C:\WINDOWS\system32\dataexchange.dll
    LoadedModule[98]=C:\WINDOWS\system32\d3d11.dll
    LoadedModule[99]=C:\WINDOWS\system32\dcomp.dll
    LoadedModule[100]=C:\WINDOWS\system32\dxgi.dll
    LoadedModule[101]=C:\WINDOWS\system32\twinapi.appcore.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    OsInfo[0].Key=vermaj
    OsInfo[0].Value=10
    OsInfo[1].Key=vermin
    OsInfo[1].Value=0
    OsInfo[2].Key=verbld
    OsInfo[2].Value=19041
    OsInfo[3].Key=ubr
    OsInfo[3].Value=450
    OsInfo[4].Key=versp
    OsInfo[4].Value=0
    OsInfo[5].Key=arch
    OsInfo[5].Value=9
    OsInfo[6].Key=lcid
    OsInfo[6].Value=2052
    OsInfo[7].Key=geoid
    OsInfo[7].Value=244
    OsInfo[8].Key=sku
    OsInfo[8].Value=48
    OsInfo[9].Key=domain
    OsInfo[9].Value=0
    OsInfo[10].Key=prodsuite
    OsInfo[10].Value=256
    OsInfo[11].Key=ntprodtype
    OsInfo[11].Value=1
    OsInfo[12].Key=platid
    OsInfo[12].Value=10
    OsInfo[13].Key=sr
    OsInfo[13].Value=0
    OsInfo[14].Key=tmsi
    OsInfo[14].Value=205
    OsInfo[15].Key=osinsty
    OsInfo[15].Value=3
    OsInfo[16].Key=iever
    OsInfo[16].Value=11.450.19041.0-11.0.205
    OsInfo[17].Key=portos
    OsInfo[17].Value=0
    OsInfo[18].Key=ram
    OsInfo[18].Value=8061
    OsInfo[19].Key=svolsz
    OsInfo[19].Value=118
    OsInfo[20].Key=wimbt
    OsInfo[20].Value=0
    OsInfo[21].Key=blddt
    OsInfo[21].Value=191206
    OsInfo[22].Key=bldtm
    OsInfo[22].Value=1406
    OsInfo[23].Key=bldbrch
    OsInfo[23].Value=vb_release
    OsInfo[24].Key=bldchk
    OsInfo[24].Value=0
    OsInfo[25].Key=wpvermaj
    OsInfo[25].Value=0
    OsInfo[26].Key=wpvermin
    OsInfo[26].Value=0
    OsInfo[27].Key=wpbuildmaj
    OsInfo[27].Value=0
    OsInfo[28].Key=wpbuildmin
    OsInfo[28].Value=0
    OsInfo[29].Key=osver
    OsInfo[29].Value=10.0.19041.450.amd64fre.vb_release.191206-1406
    OsInfo[30].Key=buildflightid
    OsInfo[30].Value=20716ac2-3a14-4284-a9b9-5798f0d6240a
    OsInfo[31].Key=edition
    OsInfo[31].Value=Professional
    OsInfo[32].Key=ring
    OsInfo[33].Key=expid
    OsInfo[34].Key=fconid
    OsInfo[35].Key=containerid
    OsInfo[36].Key=containertype
    OsInfo[37].Key=edu
    OsInfo[37].Value=0
    FriendlyEventName=已停止工作
    ConsentKey=APPCRASH
    AppName=Vijeo-Frame Executable
    AppPath=C:\Program Files (x86)\Schneider Electric\Vijeo-Designer Basic 1.2\Vijeo-Frame\Vijeo-Frame.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=759BF94A197194C0B229942586EDD4B1
    MetadataHash=296334543

    2020年9月20日 15:21

全部回复

  • 你好,

    看您提供的信息是event id 1000,WER的报告没有具体的信息,我想您需要抓app crash的dump来看。

    https://helgeklein.com/blog/2018/10/creating-an-application-crash-dump/

    同时这两个win10是同一个版本么?例如OS build都是1809。如果是不同版本,是不是您需要安装的这个软件也需要换一个版本。

    是否以管理员身份运行的程序。

    如果回答是有帮助的请将其标记为答案可以帮助其他有相同问题的社区成员并快速找到有用的答复。


    针对Windows 2008/2008R2的扩展支持将于2020年结束,之后微软将不再为其提供安全更新。点击此处或扫描二维码获取《在 Azure 上运行 Windows Server 的终极指南》,把握良机完成云迁移并实现业务现代化。

    2020年9月21日 8:07
    版主