积极答复者
win7 64位正版系统蓝屏死机求教

问题
-
我的是用的宏基的4750G 笔记本 I5处理器 540M独显卡,系统为正版WIN7家庭版,我电脑老是出现蓝屏死机的现象,特别是在使用显卡时,(比如玩3D游戏和看高清视频时)
我新恢复系统,换内存条,且把显卡驱动升级到重新驱动也不和,把电脑拿到售后两次都发现有这个问题,就是没办法解决,现在我所最近的蓝屏文件贴上来:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\102211-20467-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: *** Invalid ***
****************************************************************************
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
****************************************************************************
Executable search path is:
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16841.amd64fre.win7_gdr.110622-1503
Machine Name:
Kernel base = 0xfffff800`04261000 PsLoadedModuleList = 0xfffff800`0449ee70
Debug session time: Sat Oct 22 12:06:13.160 2011 (GMT+8)
System Uptime: 0 days 2:09:06.424
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************Use !analyze -v to get detailed debugging information.
BugCheck 3D, {fffff80000b9bf60, 0, 0, fffff8000422b371}
*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*************************************************************************
*** ***
*** ***
*** Your debugger is not using the correct symbols ***
*** ***
*** In order for this command to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: nt!_KPRCB ***
*** ***
*************************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
*********************************************************************
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
*********************************************************************
Probably caused by : ntoskrnl.exe ( nt+705c0 )Followup: MachineOwner
---------还有很多的蓝屏文件我打包放到网盘上了,地址为http://dl.dbank.com/c0gh133t3u
请帮忙分析一下这个是什么原因造成的啊,如果是硬件问题,我好去找售后换,谢谢!
答案
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Windows 内核驱动 System Management BIOS Driver 运行有问题,如果系统文件没有受到过破坏,此问题由硬件故障引起的可能性很大。--Alexis Zhanghttp://mvp.support.microsoft.com/profile/jiehttp://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。本帖是回复帖,原帖作者是楼上的 "feibaoli822"我的是用的宏基的4750G 笔记本 I5处理器 540M独显卡,系统为正版WIN7家庭版,我电脑老是出现蓝屏死机的现象,特别是在使用显卡时,(比如玩3D游戏和看高清视频时)
- 已建议为答案 zhen tan 2011年10月31日 2:23
- 已标记为答案 Robinson Zhang 2011年11月8日 9:49
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你好。
这是由于系统管理BIOS驱动程序工作异常导致,一般来说是不会出现这样的硬性错误。建议你优先排除程序错误,如果不运行该程序仍然存在此问题,则可能是硬件问题,建议你对硬件进行检查。
Please mark as "answer" if the problem have been solved, to help more friends find the solution.
Best Regards, Microsoft MVP, Rein Xu
https://mvp.support.microsoft.com/profile/Rein- 已建议为答案 zhen tan 2011年10月31日 2:23
- 已标记为答案 Robinson Zhang 2011年11月8日 9:49
全部回复
-
Windows 内核驱动 System Management BIOS Driver 运行有问题,如果系统文件没有受到过破坏,此问题由硬件故障引起的可能性很大。--Alexis Zhanghttp://mvp.support.microsoft.com/profile/jiehttp://blogs.itecn.net/blogs/alexis推荐以 NNTP Bridge 桥接新闻组方式访问论坛以获取最佳用户体验。本帖是回复帖,原帖作者是楼上的 "feibaoli822"我的是用的宏基的4750G 笔记本 I5处理器 540M独显卡,系统为正版WIN7家庭版,我电脑老是出现蓝屏死机的现象,特别是在使用显卡时,(比如玩3D游戏和看高清视频时)
- 已建议为答案 zhen tan 2011年10月31日 2:23
- 已标记为答案 Robinson Zhang 2011年11月8日 9:49
-
你好。
这是由于系统管理BIOS驱动程序工作异常导致,一般来说是不会出现这样的硬性错误。建议你优先排除程序错误,如果不运行该程序仍然存在此问题,则可能是硬件问题,建议你对硬件进行检查。
Please mark as "answer" if the problem have been solved, to help more friends find the solution.
Best Regards, Microsoft MVP, Rein Xu
https://mvp.support.microsoft.com/profile/Rein- 已建议为答案 zhen tan 2011年10月31日 2:23
- 已标记为答案 Robinson Zhang 2011年11月8日 9:49