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玩游戏的时候老蓝屏 RRS feed

答案

  • 你好,

    根据蓝屏文件分析,显示以下错误:

    IMAGE_NAME:  GenuineIntel

    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

    崩溃是0x124 , 0x124 基本上是硬件错误, 因为 Windows 硬件错误体系结构 (WHEA) 检测到硬件问题。然而, 这也可以是软件让系统认为有一个硬件问题。

    根据蓝屏文件分析显示2问题, 1 是不正确的内存的和2是超频。

    1. 确保内存安装在相同的彩色插槽中, 最好是根据主板的用户手册将它们放在红色的插槽中。

    2. 卸下所有超频, 超频是导致此特定故障的一个非常有名的原因。

    同时建议您在厂商的官方网站更新您的显卡驱动。

    以下是蓝屏分析文件。

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffc70143b18028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  10.0.15063.413 (WinBuild.160101.0800)
    
    SYSTEM_MANUFACTURER:  System manufacturer
    
    SYSTEM_PRODUCT_NAME:  System Product Name
    
    SYSTEM_SKU:  SKU
    
    SYSTEM_VERSION:  System Version
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  2202
    
    BIOS_DATE:  09/19/2016
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    BASEBOARD_PRODUCT:  Z170-A
    
    BASEBOARD_VERSION:  Rev 1.xx
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 0
    
    BUGCHECK_P2: ffffc70143b18028
    
    BUGCHECK_P3: be000000
    
    BUGCHECK_P4: 800400
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CPU_COUNT: 8
    
    CPU_MHZ: d50
    
    CPU_VENDOR:  GenuineIntel
    
    CPU_FAMILY: 6
    
    CPU_MODEL: 5e
    
    CPU_STEPPING: 3
    
    CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: 74'00000000 (cache) 74'00000000 (init)
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  BlackDesert64.exe
    
    CURRENT_IRQL:  f
    
    ANALYSIS_SESSION_HOST:  VDI-V-JINXIL
    
    ANALYSIS_SESSION_TIME:  08-21-2017 13:58:16.0014
    
    ANALYSIS_VERSION: 10.0.14321.1024 x86fre
    
    STACK_TEXT:  
    ffffdb00`b38ee7b8 fffff800`9cec25cf : 00000000`00000124 00000000`00000000 ffffc701`43b18028 00000000`be000000 : nt!KeBugCheckEx
    ffffdb00`b38ee7c0 fffff800`9c85c25d : ffffc701`43b18028 ffffc701`43423610 ffffc701`43423610 ffffc701`43423610 : hal!HalBugCheckSystem+0xcf
    ffffdb00`b38ee800 fffff800`9cec2af8 : 00000000`00000728 00000000`00000005 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x25d
    ffffdb00`b38ee860 fffff800`9cec2e58 : 00000000`00000010 00000000`00000005 ffffdb00`b38eea08 00000000`00000005 : hal!HalpMcaReportError+0x50
    ffffdb00`b38ee9b0 fffff800`9cec2d46 : ffffc701`4310ae80 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
    ffffdb00`b38eea00 fffff800`9cec2f8a : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffffdb00`b38eea40 fffff800`9cec3120 : ffffc701`4310ae80 ffffdb00`b38eec70 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffdb00`b38eea70 fffff800`9c7765bb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffdb00`b38eeaa0 fffff800`9c77632c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffdb00`b38eebe0 00000001`41251811 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1ac
    00000000`5e30fc30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000001`41251811
    
    
    STACK_COMMAND:  kb
    
    THREAD_SHA1_HASH_MOD_FUNC:  a46f769f9bb88b377fa260529f59dcef5f50e990
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ba21018fefdd593d398bb5ca9a67f2f81ad441cb
    
    THREAD_SHA1_HASH_MOD:  dcad533a74a3db89beeba48522fb4c242f2efae0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    
    PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_MAE
    
    TARGET_TIME:  2017-08-12T06:58:25.000Z
    
    OSBUILD:  15063
    
    OSSERVICEPACK:  413
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2017-06-03 16:53:36
    
    BUILDDATESTAMP_STR:  160101.0800
    
    BUILDLAB_STR:  WinBuild
    
    BUILDOSVER_STR:  10.0.15063.413
    
    ANALYSIS_SESSION_ELAPSED_TIME: 1d36
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae
    
    FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}
    
    Followup:     MachineOwner
    ---------
    


    Please remember to mark the replies as answers if they help.
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    • 已标记为答案 krssdys 2017年8月21日 9:10
    2017年8月21日 6:55
    版主

全部回复

  • 你好,

    根据蓝屏文件分析,显示以下错误:

    IMAGE_NAME:  GenuineIntel

    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

    崩溃是0x124 , 0x124 基本上是硬件错误, 因为 Windows 硬件错误体系结构 (WHEA) 检测到硬件问题。然而, 这也可以是软件让系统认为有一个硬件问题。

    根据蓝屏文件分析显示2问题, 1 是不正确的内存的和2是超频。

    1. 确保内存安装在相同的彩色插槽中, 最好是根据主板的用户手册将它们放在红色的插槽中。

    2. 卸下所有超频, 超频是导致此特定故障的一个非常有名的原因。

    同时建议您在厂商的官方网站更新您的显卡驱动。

    以下是蓝屏分析文件。

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffc70143b18028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  10.0.15063.413 (WinBuild.160101.0800)
    
    SYSTEM_MANUFACTURER:  System manufacturer
    
    SYSTEM_PRODUCT_NAME:  System Product Name
    
    SYSTEM_SKU:  SKU
    
    SYSTEM_VERSION:  System Version
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  2202
    
    BIOS_DATE:  09/19/2016
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    BASEBOARD_PRODUCT:  Z170-A
    
    BASEBOARD_VERSION:  Rev 1.xx
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 0
    
    BUGCHECK_P2: ffffc70143b18028
    
    BUGCHECK_P3: be000000
    
    BUGCHECK_P4: 800400
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CPU_COUNT: 8
    
    CPU_MHZ: d50
    
    CPU_VENDOR:  GenuineIntel
    
    CPU_FAMILY: 6
    
    CPU_MODEL: 5e
    
    CPU_STEPPING: 3
    
    CPU_MICROCODE: 6,5e,3,0 (F,M,S,R)  SIG: 74'00000000 (cache) 74'00000000 (init)
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  BlackDesert64.exe
    
    CURRENT_IRQL:  f
    
    ANALYSIS_SESSION_HOST:  VDI-V-JINXIL
    
    ANALYSIS_SESSION_TIME:  08-21-2017 13:58:16.0014
    
    ANALYSIS_VERSION: 10.0.14321.1024 x86fre
    
    STACK_TEXT:  
    ffffdb00`b38ee7b8 fffff800`9cec25cf : 00000000`00000124 00000000`00000000 ffffc701`43b18028 00000000`be000000 : nt!KeBugCheckEx
    ffffdb00`b38ee7c0 fffff800`9c85c25d : ffffc701`43b18028 ffffc701`43423610 ffffc701`43423610 ffffc701`43423610 : hal!HalBugCheckSystem+0xcf
    ffffdb00`b38ee800 fffff800`9cec2af8 : 00000000`00000728 00000000`00000005 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x25d
    ffffdb00`b38ee860 fffff800`9cec2e58 : 00000000`00000010 00000000`00000005 ffffdb00`b38eea08 00000000`00000005 : hal!HalpMcaReportError+0x50
    ffffdb00`b38ee9b0 fffff800`9cec2d46 : ffffc701`4310ae80 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
    ffffdb00`b38eea00 fffff800`9cec2f8a : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffffdb00`b38eea40 fffff800`9cec3120 : ffffc701`4310ae80 ffffdb00`b38eec70 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffdb00`b38eea70 fffff800`9c7765bb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffdb00`b38eeaa0 fffff800`9c77632c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffdb00`b38eebe0 00000001`41251811 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1ac
    00000000`5e30fc30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000001`41251811
    
    
    STACK_COMMAND:  kb
    
    THREAD_SHA1_HASH_MOD_FUNC:  a46f769f9bb88b377fa260529f59dcef5f50e990
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ba21018fefdd593d398bb5ca9a67f2f81ad441cb
    
    THREAD_SHA1_HASH_MOD:  dcad533a74a3db89beeba48522fb4c242f2efae0
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    
    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
    
    PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_MAE
    
    TARGET_TIME:  2017-08-12T06:58:25.000Z
    
    OSBUILD:  15063
    
    OSSERVICEPACK:  413
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  272
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2017-06-03 16:53:36
    
    BUILDDATESTAMP_STR:  160101.0800
    
    BUILDLAB_STR:  WinBuild
    
    BUILDOSVER_STR:  10.0.15063.413
    
    ANALYSIS_SESSION_ELAPSED_TIME: 1d36
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae
    
    FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}
    
    Followup:     MachineOwner
    ---------
    


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • 已标记为答案 krssdys 2017年8月21日 9:10
    2017年8月21日 6:55
    版主
  • 多谢大神,我去设置一下看看
    2017年8月21日 9:11