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玩游戏的时候老蓝屏

问题
答案
-
你好,
根据蓝屏文件分析,显示以下错误:
IMAGE_NAME: GenuineIntel
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE
崩溃是0x124 的, 0x124 基本上是硬件错误, 因为 Windows 硬件错误体系结构 (WHEA) 检测到硬件问题。然而, 这也可以是软件让系统认为有一个硬件问题。
根据蓝屏文件分析显示2问题, 1 是不正确的内存的和2是超频。
1. 确保内存安装在相同的彩色插槽中, 最好是根据主板的用户手册将它们放在红色的插槽中。
2. 卸下所有超频, 超频是导致此特定故障的一个非常有名的原因。
同时建议您在厂商的官方网站更新您的显卡驱动。
以下是蓝屏分析文件。
WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffc70143b18028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 10.0.15063.413 (WinBuild.160101.0800) SYSTEM_MANUFACTURER: System manufacturer SYSTEM_PRODUCT_NAME: System Product Name SYSTEM_SKU: SKU SYSTEM_VERSION: System Version BIOS_VENDOR: American Megatrends Inc. BIOS_VERSION: 2202 BIOS_DATE: 09/19/2016 BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC. BASEBOARD_PRODUCT: Z170-A BASEBOARD_VERSION: Rev 1.xx DUMP_TYPE: 2 BUGCHECK_P1: 0 BUGCHECK_P2: ffffc70143b18028 BUGCHECK_P3: be000000 BUGCHECK_P4: 800400 BUGCHECK_STR: 0x124_GenuineIntel CPU_COUNT: 8 CPU_MHZ: d50 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 5e CPU_STEPPING: 3 CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 74'00000000 (cache) 74'00000000 (init) CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: BlackDesert64.exe CURRENT_IRQL: f ANALYSIS_SESSION_HOST: VDI-V-JINXIL ANALYSIS_SESSION_TIME: 08-21-2017 13:58:16.0014 ANALYSIS_VERSION: 10.0.14321.1024 x86fre STACK_TEXT: ffffdb00`b38ee7b8 fffff800`9cec25cf : 00000000`00000124 00000000`00000000 ffffc701`43b18028 00000000`be000000 : nt!KeBugCheckEx ffffdb00`b38ee7c0 fffff800`9c85c25d : ffffc701`43b18028 ffffc701`43423610 ffffc701`43423610 ffffc701`43423610 : hal!HalBugCheckSystem+0xcf ffffdb00`b38ee800 fffff800`9cec2af8 : 00000000`00000728 00000000`00000005 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x25d ffffdb00`b38ee860 fffff800`9cec2e58 : 00000000`00000010 00000000`00000005 ffffdb00`b38eea08 00000000`00000005 : hal!HalpMcaReportError+0x50 ffffdb00`b38ee9b0 fffff800`9cec2d46 : ffffc701`4310ae80 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0 ffffdb00`b38eea00 fffff800`9cec2f8a : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda ffffdb00`b38eea40 fffff800`9cec3120 : ffffc701`4310ae80 ffffdb00`b38eec70 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce ffffdb00`b38eea70 fffff800`9c7765bb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 ffffdb00`b38eeaa0 fffff800`9c77632c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b ffffdb00`b38eebe0 00000001`41251811 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1ac 00000000`5e30fc30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000001`41251811 STACK_COMMAND: kb THREAD_SHA1_HASH_MOD_FUNC: a46f769f9bb88b377fa260529f59dcef5f50e990 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: ba21018fefdd593d398bb5ca9a67f2f81ad441cb THREAD_SHA1_HASH_MOD: dcad533a74a3db89beeba48522fb4c242f2efae0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_MAE TARGET_TIME: 2017-08-12T06:58:25.000Z OSBUILD: 15063 OSSERVICEPACK: 413 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2017-06-03 16:53:36 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.15063.413 ANALYSIS_SESSION_ELAPSED_TIME: 1d36 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae FAILURE_ID_HASH: {7c95de0c-286c-8226-45c2-422b4de101d6} Followup: MachineOwner ---------
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- 已标记为答案 krssdys 2017年8月21日 9:10
全部回复
-
你好,
根据蓝屏文件分析,显示以下错误:
IMAGE_NAME: GenuineIntel
FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE
崩溃是0x124 的, 0x124 基本上是硬件错误, 因为 Windows 硬件错误体系结构 (WHEA) 检测到硬件问题。然而, 这也可以是软件让系统认为有一个硬件问题。
根据蓝屏文件分析显示2问题, 1 是不正确的内存的和2是超频。
1. 确保内存安装在相同的彩色插槽中, 最好是根据主板的用户手册将它们放在红色的插槽中。
2. 卸下所有超频, 超频是导致此特定故障的一个非常有名的原因。
同时建议您在厂商的官方网站更新您的显卡驱动。
以下是蓝屏分析文件。
WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffc70143b18028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 10.0.15063.413 (WinBuild.160101.0800) SYSTEM_MANUFACTURER: System manufacturer SYSTEM_PRODUCT_NAME: System Product Name SYSTEM_SKU: SKU SYSTEM_VERSION: System Version BIOS_VENDOR: American Megatrends Inc. BIOS_VERSION: 2202 BIOS_DATE: 09/19/2016 BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC. BASEBOARD_PRODUCT: Z170-A BASEBOARD_VERSION: Rev 1.xx DUMP_TYPE: 2 BUGCHECK_P1: 0 BUGCHECK_P2: ffffc70143b18028 BUGCHECK_P3: be000000 BUGCHECK_P4: 800400 BUGCHECK_STR: 0x124_GenuineIntel CPU_COUNT: 8 CPU_MHZ: d50 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 5e CPU_STEPPING: 3 CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: 74'00000000 (cache) 74'00000000 (init) CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: BlackDesert64.exe CURRENT_IRQL: f ANALYSIS_SESSION_HOST: VDI-V-JINXIL ANALYSIS_SESSION_TIME: 08-21-2017 13:58:16.0014 ANALYSIS_VERSION: 10.0.14321.1024 x86fre STACK_TEXT: ffffdb00`b38ee7b8 fffff800`9cec25cf : 00000000`00000124 00000000`00000000 ffffc701`43b18028 00000000`be000000 : nt!KeBugCheckEx ffffdb00`b38ee7c0 fffff800`9c85c25d : ffffc701`43b18028 ffffc701`43423610 ffffc701`43423610 ffffc701`43423610 : hal!HalBugCheckSystem+0xcf ffffdb00`b38ee800 fffff800`9cec2af8 : 00000000`00000728 00000000`00000005 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x25d ffffdb00`b38ee860 fffff800`9cec2e58 : 00000000`00000010 00000000`00000005 ffffdb00`b38eea08 00000000`00000005 : hal!HalpMcaReportError+0x50 ffffdb00`b38ee9b0 fffff800`9cec2d46 : ffffc701`4310ae80 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0 ffffdb00`b38eea00 fffff800`9cec2f8a : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda ffffdb00`b38eea40 fffff800`9cec3120 : ffffc701`4310ae80 ffffdb00`b38eec70 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce ffffdb00`b38eea70 fffff800`9c7765bb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40 ffffdb00`b38eeaa0 fffff800`9c77632c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b ffffdb00`b38eebe0 00000001`41251811 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1ac 00000000`5e30fc30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000001`41251811 STACK_COMMAND: kb THREAD_SHA1_HASH_MOD_FUNC: a46f769f9bb88b377fa260529f59dcef5f50e990 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: ba21018fefdd593d398bb5ca9a67f2f81ad441cb THREAD_SHA1_HASH_MOD: dcad533a74a3db89beeba48522fb4c242f2efae0 FOLLOWUP_NAME: MachineOwner MODULE_NAME: GenuineIntel IMAGE_NAME: GenuineIntel DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE PRIMARY_PROBLEM_CLASS: 0x124_GenuineIntel_PROCESSOR_MAE TARGET_TIME: 2017-08-12T06:58:25.000Z OSBUILD: 15063 OSSERVICEPACK: 413 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2017-06-03 16:53:36 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.15063.413 ANALYSIS_SESSION_ELAPSED_TIME: 1d36 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x124_genuineintel_processor_mae FAILURE_ID_HASH: {7c95de0c-286c-8226-45c2-422b4de101d6} Followup: MachineOwner ---------
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- 已标记为答案 krssdys 2017年8月21日 9:10