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Microsoft Office License(2010 Standard) Problem RRS feed

  • 問題

  • Dear All,

    The situation background:

    Version:MS Office Standard 2010

    Key Type: MAK

    License Status: Already dial to MS customer hotline and Customer Service report the key is valid.

    Case:

    When I tried to use the license key to register my Office, it works and call me to re-open MS product,

    I close the Office and re-open, then it occur Error:

    "Microsoft office Standard 2010無法驗證此產品的授權,你應使用控制台修復此office程式。"  <-- Error message

    When I study another article, I checked some similar case but the solution not work. I tried below:

    1. https://support.microsoft.com/zh-tw/help/2797062/-microsoft-office-cannot-verify-the-license-for-this-product-error-whe

    This related to compatibility mode but in our environment not using compatibility mode

    2. https://answers.microsoft.com/zh-hant/msoffice/forum/msoffice_install-mso_other/office-2010%E5%87%BA%E7%8F%BEmicrosoft-office/cd849fbe-e566-488b-8f3c-c7e7f0543322

    Already dial to Microsoft hotline and Customer Service checked the key is valid and do not have any abnormal.

    Any Bros have similar case and solution about this? Many thanks for your attention.

    
    2017年8月3日 上午 08:42

解答