locked
Windows7-SP1 - Unknown BSOD multiple time RRS feed

  • 一般討論

  • Hi Guy,

    I buy new one laptop half year ago, i meet multiple time BSOD. Anyone can point me out what happen on my laptop? I already no energy to solve the BSOD....... i try many many method to troubleshooting before (e.g memtest, harddisk scan & remove hardware, re-download and install the driver).

    ######################## Windows Debugger Result ##############################

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

    BUGCHECK_STR:  0x1E

    PROCESS_NAME:  System

    CURRENT_IRQL:  2

    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

    DPC_STACK_BASE:  FFFFF80000BA0FB0

    EXCEPTION_RECORD:  fffff80000b9a198 -- (.exr 0xfffff80000b9a198)
    ExceptionAddress: fffff800030d5af2 (nt!KeReleaseSpinLock+0x0000000000000022)
       ExceptionCode: c000001d (Illegal instruction)
      ExceptionFlags: 00000000
    NumberParameters: 0

    TRAP_FRAME:  fffff80000b9a240 -- (.trap 0xfffff80000b9a240)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff80003276298 rbx=0000000000000000 rcx=fffff88004d8dd58
    rdx=ffffffffffffff02 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800030d5af2 rsp=fffff80000b9a3d0 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000000000 r10=fffff80003059000
    r11=fffff80000b9a2e0 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!KeReleaseSpinLock+0x22:
    fffff800`030d5af2 440fb6da        movzx   r11d,dl
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff800030c343e to fffff800030cba10

    STACK_TEXT:  
    fffff800`00b99278 fffff800`030c343e : 00000000`00000000 fffff800`00b99550 fffff800`00b999f0 fffff800`030f7650 : nt!KeBugCheck
    fffff800`00b99280 fffff800`030f731d : fffff800`032df290 fffff800`032176c0 fffff800`03059000 fffff800`00b9a198 : nt!KiKernelCalloutExceptionHandler+0xe
    fffff800`00b992b0 fffff800`030f60f5 : fffff800`0321fc48 fffff800`00b99328 fffff800`00b9a198 fffff800`03059000 : nt!RtlpExecuteHandlerForException+0xd
    fffff800`00b992e0 fffff800`03107081 : fffff800`00b9a198 fffff800`00b999f0 fffff800`00000000 fffff800`00b9a500 : nt!RtlDispatchException+0x415
    fffff800`00b999c0 fffff800`030cb0c2 : fffff800`00b9a198 fffff800`00b9a4d8 fffff800`00b9a240 00000000`00000002 : nt!KiDispatchException+0x135
    fffff800`00b9a060 fffff800`030c921f : fffff800`00b9a240 00000000`00000002 ffffac0d`55025a00 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff800`00b9a240 fffff800`030d5af2 : fffff880`04d8dd68 00000000`00000000 00000000`00000002 fffff800`00b9a502 : nt!KiInvalidOpcodeFault+0x11f
    fffff800`00b9a3d0 fffff880`04d76787 : fffff800`00b9a4d8 fffff800`00b9a4c0 00000000`00000001 fffff800`030d483a : nt!KeReleaseSpinLock+0x22
    fffff800`00b9a400 fffff800`030d791c : 00000000`00000000 00000000`00000000 fffff800`40ff3288 00000000`00000095 : tunnel!TunnelTimeoutRoutine+0x37
    fffff800`00b9a430 fffff800`030d77b6 : fffffa80`1e441ec0 00000000`00cfbbe0 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`00b9a4a0 fffff800`030d769e : 000001ee`7ca63518 fffff800`00b9ab18 00000000`00cfbbe0 fffff800`0324fe88 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`00b9aaf0 fffff800`030d7487 : 00000069`fe1ba4c3 00000069`00cfbbe0 00000069`fe1ba4ad 00000000`000000e0 : nt!KiTimerExpiration+0x1be
    fffff800`00b9ab90 fffff800`030c374a : fffff800`0324be80 fffff800`03259cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`00b9ac40 00000000`00000000 : fffff800`00b9b000 fffff800`00b95000 fffff800`00b9ac00 00000000`00000000 : nt!KiIdleLoop+0x5a


    STACK_COMMAND:  kb

    FOLLOWUP_IP: 
    tunnel!TunnelTimeoutRoutine+37
    fffff880`04d76787 4883c428        add     rsp,28h

    SYMBOL_STACK_INDEX:  8

    SYMBOL_NAME:  tunnel!TunnelTimeoutRoutine+37

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: tunnel

    IMAGE_NAME:  tunnel.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7a846

    IMAGE_VERSION:  6.1.7601.17514

    FAILURE_BUCKET_ID:  X64_0x1E_tunnel!TunnelTimeoutRoutine+37

    BUCKET_ID:  X64_0x1E_tunnel!TunnelTimeoutRoutine+37

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:x64_0x1e_tunnel!tunneltimeoutroutine+37

    FAILURE_ID_HASH:  {e3fb8d68-1f59-0bca-228d-8260de228d7c}

    Followup: MachineOwner
    ---------

    0: kd> lmvm tunnel
    start             end                 module name
    fffff880`04d73000 fffff880`04d99000   tunnel     (pdb symbols)          c:\symbols\tunnel.pdb\E779A501A3AD4C4F94A95E1F4CC4E2A51\tunnel.pdb
        Loaded symbol image file: tunnel.sys
        Mapped memory image file: c:\symbols\tunnel.sys\4CE7A84626000\tunnel.sys
        Image path: \SystemRoot\system32\DRIVERS\tunnel.sys
        Image name: tunnel.sys
        Timestamp:        Sat Nov 20 18:51:50 2010 (4CE7A846)
        CheckSum:         0002CD96
        ImageSize:        00026000
        File version:     6.1.7601.17514
        Product version:  6.1.7601.17514
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.6 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     tunnel.sys
        OriginalFilename: tunnel.sys
        ProductVersion:   6.1.7601.17514
        FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
        FileDescription:  Microsoft Tunnel Interface Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.


    • 已移動 AskaSu 2015年5月9日 上午 02:08
    • 已變更類型 George.Chang 2015年5月25日 上午 05:37 Customer Discontinued
    2015年5月9日 上午 12:57

所有回覆