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Outlook 2016 And EXCH2010

    問題

  • Help Desk is building a new image for PCs.  They have configured Outlook to be configured for the user.  They used setup /admin and %UserName%.  This has been working for years and now with Outlook 2016 this is no longer working.  When a user opens Outlook the get an err "Outlook cannot log on.  Verify you are connect ot the network..."  Looking at the mail account it is not appending the smtp domain.  What do i need to go so Outlook will work correctly?  Autodiscover URL is fine, it works in Outlook 2010, 2013.

    Jason

    2018年5月17日 下午 02:15

解答

  • That is what I am doing but I would like to understand what is different with Outlook 2016 and autodiscover.  We are getting ready (next week) to start a EXCH 2016 project.  I have concerns that I would like to understand before hand.  

    My EXCH environment is 

    FQDN of server is server.domain.com

    autodiscover URL is http://autodiscover.NOT_THE_SAME_AS_FQDN_OR_SMTP.com 

    Users SMTP address is user@NOT_THE_SAME_AS_1_OR_2.com

    Yes, I do have 3 dns domains for one EXCH server and wondering what kind of problems I might face.


    Jason

    Domain joined users will use AD for autodiscover, so no issues there.

    External users will use DNS and so if you have users with different SMTP domain suffixes set as their primary address, then you should include all those on the cert you apply to Exchange CAS role servers for IIS. There should be autodiscover.domaina.com and autodiscover.domainb.com etc.. all on the subject alternative name on the cert.

    Outlook 2016 autoD is described here:

    https://support.microsoft.com/en-us/help/3211279/outlook-2016-implementation-of-autodiscover

    • 已標示為解答 freebird_ 2018年5月17日 下午 09:45
    2018年5月17日 下午 08:33
    版主

所有回覆

  • Help Desk is building a new image for PCs.  They have configured Outlook to be configured for the user.  They used setup /admin and %UserName%.  This has been working for years and now with Outlook 2016 this is no longer working.  When a user opens Outlook the get an err "Outlook cannot log on.  Verify you are connect ot the network..."  Looking at the mail account it is not appending the smtp domain.  What do i need to go so Outlook will work correctly?  Autodiscover URL is fine, it works in Outlook 2010, 2013.

    Jason

    I would stop configuring Outlook and just let the user open Outlook and let autodiscover handle it.
    2018年5月17日 下午 05:59
    版主
  • That is what I am doing but I would like to understand what is different with Outlook 2016 and autodiscover.  We are getting ready (next week) to start a EXCH 2016 project.  I have concerns that I would like to understand before hand.  

    My EXCH environment is 

    FQDN of server is server.domain.com

    autodiscover URL is http://autodiscover.NOT_THE_SAME_AS_FQDN_OR_SMTP.com 

    Users SMTP address is user@NOT_THE_SAME_AS_1_OR_2.com

    Yes, I do have 3 dns domains for one EXCH server and wondering what kind of problems I might face.


    Jason

    2018年5月17日 下午 06:14
  • That is what I am doing but I would like to understand what is different with Outlook 2016 and autodiscover.  We are getting ready (next week) to start a EXCH 2016 project.  I have concerns that I would like to understand before hand.  

    My EXCH environment is 

    FQDN of server is server.domain.com

    autodiscover URL is http://autodiscover.NOT_THE_SAME_AS_FQDN_OR_SMTP.com 

    Users SMTP address is user@NOT_THE_SAME_AS_1_OR_2.com

    Yes, I do have 3 dns domains for one EXCH server and wondering what kind of problems I might face.


    Jason

    Domain joined users will use AD for autodiscover, so no issues there.

    External users will use DNS and so if you have users with different SMTP domain suffixes set as their primary address, then you should include all those on the cert you apply to Exchange CAS role servers for IIS. There should be autodiscover.domaina.com and autodiscover.domainb.com etc.. all on the subject alternative name on the cert.

    Outlook 2016 autoD is described here:

    https://support.microsoft.com/en-us/help/3211279/outlook-2016-implementation-of-autodiscover

    • 已標示為解答 freebird_ 2018年5月17日 下午 09:45
    2018年5月17日 下午 08:33
    版主