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電腦長時間待機喚醒後易自動重開,WHEA_UNCORRECTABLE_ERROR (124)? RRS feed

  • 問題

  • 請問電腦時常不定時藍屏重開機或是執行特定程式時過一段時間會藍屏重開,

    爬文之後去找了事件檢視器裡的資料來用Windbg分析,

    主要得知:

    1.Probably caused by : GenuineIntel

    2.WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred.

    所以是CPU問題?

    事件檢視器:

    電腦已經在檢查錯誤後重新啟動。檢查的錯誤是: 0x00000124 (0x0000000000000000, 0xffffdf862214d028, 0x00000000be000000, 0x0000000000800400)。傾印的資料已儲存於: C:\Windows\MEMORY.DMP。報告識別碼: 65b23ac7-4892-4733-b008-a2f019f5fc5c。

    Windbg:


    Microsoft (R) Windows Debugger Version 10.0.15063.0 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\Windows\MEMORY.DMP]
    Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

    WARNING: Whitespace at end of path element
    Error: Empty Path.
    WARNING: Whitespace at end of path element
    Symbol search path is: SRV* C:\Symbols *http://msdl.microsoft.com/download/symbols 
    Executable search path is: 
    WARNING: Whitespace at end of path element
    Windows 10 Kernel Version 15063 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 15063.0.amd64fre.rs2_release.170317-1834
    Machine Name:
    Kernel base = 0xfffff803`4a213000 PsLoadedModuleList = 0xfffff803`4a55f5a0
    Debug session time: Fri Jun  9 11:52:04.516 2017 (UTC + 8:00)
    System Uptime: 1 days 2:26:39.229
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .................................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 00000000`00294018).  Type ".hh dbgerr001" for details
    Loading unloaded module list
    ........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 124, {0, ffffdf862214d028, be000000, 800400}

    Probably caused by : GenuineIntel
    (是CPU的問題?)
    Followup:     MachineOwner
    ---------

    接下來點開4: kd> !analyze -v

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred.

    (所以真的是CPU問題?) Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffdf862214d028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.

    Debugging Details:
    ------------------


    DUMP_CLASS: 1

    DUMP_QUALIFIER: 401

    BUILD_VERSION_STRING:  15063.0.amd64fre.rs2_release.170317-1834

    SYSTEM_MANUFACTURER:  System manufacturer

    SYSTEM_PRODUCT_NAME:  System Product Name

    SYSTEM_SKU:  SKU

    SYSTEM_VERSION:  System Version

    BIOS_VENDOR:  American Megatrends Inc.

    BIOS_VERSION:  0606

    BIOS_DATE:  03/23/2017

    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.

    BASEBOARD_PRODUCT:  STRIX B250F GAMING

    BASEBOARD_VERSION:  Rev X.0x

    DUMP_TYPE:  1

    BUGCHECK_P1: 0

    BUGCHECK_P2: ffffdf862214d028

    BUGCHECK_P3: be000000

    BUGCHECK_P4: 800400

    BUGCHECK_STR:  0x124_GenuineIntel

    CPU_COUNT: 8

    CPU_MHZ: e10

    CPU_VENDOR:  GenuineIntel

    CPU_FAMILY: 6

    CPU_MODEL: 9e

    CPU_STEPPING: 9

    CPU_MICROCODE: 6,9e,9,0 (F,M,S,R)  SIG: 42'00000000 (cache) 42'00000000 (init)

    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

    PROCESS_NAME:  BlackDesert64.exe

    CURRENT_IRQL:  f

    ANALYSIS_SESSION_HOST:  DESKTOP-C6TPKCL

    ANALYSIS_SESSION_TIME:  06-09-2017 22:20:49.0631

    ANALYSIS_VERSION: 10.0.15063.0 amd64fre

    STACK_TEXT:  
    ffffa181`abe8a7b8 fffff803`4aad55cf : 00000000`00000124 00000000`00000000 ffffdf86`2214d028 00000000`be000000 : nt!KeBugCheckEx
    ffffa181`abe8a7c0 fffff803`4a46f2fd : ffffdf86`2214d028 ffffdf86`21a2a4c0 ffffdf86`21a2a4c0 ffffdf86`21a2a4c0 : hal!HalBugCheckSystem+0xcf
    ffffa181`abe8a800 fffff803`4aad5af8 : 00000000`00000728 00000000`00000004 00000000`00000000 00000000`00000000 : nt!WheaReportHwError+0x25d
    ffffa181`abe8a860 fffff803`4aad5e58 : 00000000`00000010 00000000`00000004 ffffa181`abe8aa08 00000000`00000004 : hal!HalpMcaReportError+0x50
    ffffa181`abe8a9b0 fffff803`4aad5d46 : ffffdf86`216ecdb0 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerCore+0xe0
    ffffa181`abe8aa00 fffff803`4aad5f8a : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xda
    ffffa181`abe8aa40 fffff803`4aad6120 : ffffdf86`216ecdb0 ffffa181`abe8ac70 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xce
    ffffa181`abe8aa70 fffff803`4a3894bb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    ffffa181`abe8aaa0 fffff803`4a38922c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
    ffffa181`abe8abe0 00000001`40b6de90 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x1ac
    00000000`398ff5b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00000001`40b6de90


    STACK_COMMAND:  kb

    THREAD_SHA1_HASH_MOD_FUNC:  a46f769f9bb88b377fa260529f59dcef5f50e990

    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  ba21018fefdd593d398bb5ca9a67f2f81ad441cb

    THREAD_SHA1_HASH_MOD:  dcad533a74a3db89beeba48522fb4c242f2efae0

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: GenuineIntel

    IMAGE_NAME:  GenuineIntel

    DEBUG_FLR_IMAGE_TIMESTAMP:  0

    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

    BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE

    PRIMARY_PROBLEM_CLASS:  0x124_GenuineIntel_PROCESSOR_MAE

    TARGET_TIME:  2017-06-09T03:52:04.000Z

    OSBUILD:  15063

    OSSERVICEPACK:  0

    SERVICEPACK_NUMBER: 0

    OS_REVISION: 0

    SUITE_MASK:  272

    PRODUCT_TYPE:  1

    OSPLATFORM_TYPE:  x64

    OSNAME:  Windows 10

    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

    OS_LOCALE:  

    USER_LCID:  0

    OSBUILD_TIMESTAMP:  2017-04-28 07:52:30

    BUILDDATESTAMP_STR:  170317-1834

    BUILDLAB_STR:  rs2_release

    BUILDOSVER_STR:  10.0.15063.0.amd64fre.rs2_release.170317-1834

    ANALYSIS_SESSION_ELAPSED_TIME:  470

    ANALYSIS_SOURCE:  KM

    FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_processor_mae

    FAILURE_ID_HASH:  {7c95de0c-286c-8226-45c2-422b4de101d6}

    Followup:     MachineOwner
    ---------

    2017年6月9日 下午 02:36

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