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repeatly prompt to install KB977914 RRS feed

  • 一般討論

  • My computer is running XP professional sp3.

    After successfully installed KB977914, the windows update will prompt once again to install it. I have tried all methods as stated in http://support.microsoft.com/kb/910339, but the problem still exists.

    The extract of the log record is as below.

    13.547: 2010/04/24 21:17:46.437 (local)
    13.547: d:\82c7574dfa9f03b07224a9\update\update.exe (version 6.3.13.0)
    13.578: Hotfix started with following command line:
    13.656: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    17.031: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    17.031: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    17.031: DoInstallation: CleanPFR failed: 0x2
    17.031: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    17.031: SetProductTypes: InfProductBuildType=BuildType.IP
    17.031: SetAltOsLoaderPath: No section uses DirId 65701; done.
    17.125: DoInstallation: FetchSourceURL for d:\82c7574dfa9f03b07224a9\update\update_SP3GDR.inf failed
    17.141: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    17.203: BuildCabinetManifest: update.url absent
    17.203: Starting AnalyzeComponents
    17.203: AnalyzePhaseZero used 0 ticks
    17.203: No c:\windows\INF\updtblk.inf file.
    17.203: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    17.203: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    17.203: Enumerating Devices of media, GUID {4d36e96c-e325-11ce-bfc1-08002be10318}
    26.453: SetupOpenInfFile in IsThirdPartyInf Failed with error 0xe0000003
    27.375: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB977914$
    28.313: OEM file scan used 11110 ticks
    28.485: c:\windows\system32\tsbyuv.dll is in the list of oem drivers...skipping copy!
    28.875: AnalyzePhaseOne: used 11672 ticks
    28.875: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    28.875: AnalyzeComponents: Hotpatching is disabled.
    28.875: FindFirstFile c:\windows\$hf_mig$\*.*
    33.422: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    33.578: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    34.063: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    34.469: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    39.281: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    39.641: AnalyzeForBranching used 0 ticks.
    39.641: AnalyzePhaseTwo used 0 ticks
    39.641: AnalyzePhaseThree used 0 ticks
    39.641: AnalyzePhaseFive used 0 ticks
    39.641: AnalyzePhaseSix used 0 ticks
    39.641: AnalyzeComponents used 22438 ticks
    39.641: Downloading 0 files
    39.641: bPatchMode = FALSE
    39.641: Inventory complete: ReturnStatus=0, 22516 ticks
    39.672: Num Ticks for invent : 22547
    39.703: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX1.tmp
    39.719: 已複製檔案:  c:\windows\inf\branches.inf
    52.938: Allocation size of drive C: is 4096 bytes, free space = 2938138624 bytes
    52.938: Drive C: free 2802MB req: 5MB w/uninstall 0MB
    52.938: CabinetBuild complete
    52.938: Num Ticks for Cabinet build : 13266
    52.938: DynamicStrings section not defined or empty.
    52.938: FileInUse:: Detection disabled.
    53.938: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    70.016: PFE2: Not avoiding Per File Exceptions.
    70.219: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\update_SP3QFE.inf -> c:\windows\$hf_mig$\KB977914\update\update_SP3QFE.inf.
    70.297: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\spuninst.exe -> c:\windows\$hf_mig$\KB977914\spuninst.exe.
    70.297: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\spmsg.dll -> c:\windows\$hf_mig$\KB977914\spmsg.dll.
    70.328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\spcustom.dll -> c:\windows\$hf_mig$\KB977914\update\spcustom.dll.
    70.328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\KB977914.CAT -> c:\windows\$hf_mig$\KB977914\update\KB977914.CAT.
    70.344: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\update.exe -> c:\windows\$hf_mig$\KB977914\update\update.exe.
    70.344: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\updspapi.dll -> c:\windows\$hf_mig$\KB977914\update\updspapi.dll.
    70.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\update.ver -> c:\windows\$hf_mig$\KB977914\update\update.ver.
    70.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\updatebr.inf -> c:\windows\$hf_mig$\KB977914\update\updatebr.inf.
    70.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\eula.txt -> c:\windows\$hf_mig$\KB977914\update\eula.txt.
    70.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied d:\82c7574dfa9f03b07224a9\update\branches.inf -> c:\windows\$hf_mig$\KB977914\update\branches.inf.
    70.422: DoInstallation: Installing assemblies with source root path: d:\82c7574dfa9f03b07224a9\
    70.422: Num Ticks for Copying files : 17484
    70.453: Num Ticks for Reg update and deleting 0 size files : 31 
    70.500: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
    80.094: RebootNecessary = 0,WizardInput = 0 , DontReboot = 1, ForceRestart = 0
    8.781: ================================================================================
    8.844: 2010/04/24 21:30:29.046 (local)
    8.844: C:\WINDOWS\SoftwareDistribution\Download\045cc9c97bd23902dbe9f743a41964f3\update\update.exe (version 6.3.13.0)
    8.906: Hotfix started with following command line: /si /ParentInfo:90a885710c736c44a5c29de0060c678d
    9.000: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    16.078: DoInstallation: CleanPFR failed: 0x2
    16.125: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    16.125: SetProductTypes: InfProductBuildType=BuildType.IP
    16.156: SetAltOsLoaderPath: No section uses DirId 65701; done.
    16.328: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    16.359: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB977914$
    16.484: ref tag c:\windows\driver cache\i386\sp4.cab does not exist
    16.484: ref tag c:\windows\system32\sp4.cab does not exist
    16.500: ref tag c:\windows\system32\sp3.cab does not exist
    16.500: ref tag c:\windows\system32\sp2.cab does not exist
    16.500: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
    16.500: ref tag c:\windows\system32\sp1.cab does not exist
    16.531: ref tag c:\windows\system32\fp40ext.cab does not exist
    16.531: ref tag c:\windows\system32\fp40ext1.cab does not exist
    16.531: ref tag c:\windows\system32\wms4.cab does not exist
    16.531: ref tag c:\windows\system32\wms41.cab does not exist
    16.531: ref tag c:\windows\system32\ims.cab does not exist
    16.531: ref tag c:\windows\system32\ims1.cab does not exist
    16.531: ref tag c:\windows\system32\ins.cab does not exist
    16.531: ref tag c:\windows\system32\ins1.cab does not exist
    16.562: Starting AnalyzeComponents
    16.562: AnalyzePhaseZero used 0 ticks
    16.562: No c:\windows\INF\updtblk.inf file.
    16.562: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    16.562: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
    16.594: Enumerating Devices of media, GUID {4d36e96c-e325-11ce-bfc1-08002be10318}
    24.422: SetupOpenInfFile in IsThirdPartyInf Failed with error 0xe0000003
    26.687: OEM file scan used 10125 ticks
    26.766: c:\windows\system32\tsbyuv.dll is in the list of oem drivers...skipping copy!
    27.125: AnalyzePhaseOne: used 10563 ticks
    27.125: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    27.125: AnalyzeComponents: Hotpatching is disabled.
    27.125: FindFirstFile c:\windows\$hf_mig$\*.*
    32.125: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    32.266: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    32.703: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    33.109: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    37.328: KB977914 安裝程式遇到錯誤:  update.ver 檔案不正確。
    37.656: AnalyzeForBranching used 0 ticks.
    37.656: AnalyzePhaseTwo used 0 ticks
    37.656: AnalyzePhaseThree used 0 ticks
    37.656: AnalyzePhaseFive used 0 ticks
    37.687: AnalyzePhaseSix used 31 ticks
    37.687: AnalyzeComponents used 21125 ticks
    37.687: Downloading 0 files
    37.687: bPatchMode = TRUE
    37.687: Inventory complete: ReturnStatus=0, 21359 ticks
    37.687: Num Ticks for invent : 21359
    37.703: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL
    37.703: dumpDownloadTask returned 0xf201 (ready to install)
    37.937: KB977914 安裝未完成。
    37.937: Update.exe extended error code = 0xf201

    • 已變更類型 Vincent Lin 2010年4月30日 下午 02:58
    2010年4月24日 下午 02:13

所有回覆

  • 有試過手動安裝該檔案看看是否成功嗎? 如果沒有成功是否有錯誤訊息?

    另外手動安裝不行的話建議你測試看看將防毒軟體暫時移除(不是關閉 , 關閉還是會有影響)

    然後在安裝一次看看是否改善

    Thanks


    不管問題有沒有解決..麻煩都回來回報一下..對回答者也算是一種尊重:)
    微軟技術支援網站
    2010年4月26日 上午 03:16