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寄出信件消失問題 RRS feed

  • 問題

  • 環境:

    伺服器 Win 2000 AD + Exchange 2000 SP3 ,都安裝到最新Patch,安裝ServerProtect防毒和ScanMail軟體

    用戶端 OutlookExpress + OfficeScan防毒

    問題:

    信件寄出時,有時客戶會收不到信,到郵件追蹤中心查看

    發現記失敗的信件會出現以下訊息:

     

    SMTP:Message submitted to Advanced Queuing

    SMTPTongue Tiedtarted Message Submission to Advanced Queue

    SMTP:Message Submitted to Categorizer

     

    然後接下來就沒有動作了

    去查SMTP LOG:

    192.168.20.254, PC123, 2007/10/9, 17:50:10, SMTPSVC1, SRV1, 192.168.20.1, 0, 11, 44, 250, 0, HELO, -, +PC123,
    192.168.20.254, PC123, 2007/10/9, 17:50:10, SMTPSVC1, SRV1, 192.168.20.1, 0, 34, 46, 250, 0, MAIL, -, +FROM:+<A@AAA.com.tw>,
    192.168.20.254, PC123, 2007/10/9, 17:50:10, SMTPSVC1, SRV1, 192.168.20.1, 0, 27, 29, 250, 0, RCPT, -, +TO:+<B@BBB.com.tw>,
    192.168.20.254, PC123, 2007/10/9, 17:50:10, SMTPSVC1, SRV1, 192.168.20.1, 110, 5440, 123, 250, 0, DATA, -, +<02ee01c80a59$e1722360$1e0aa8c0@PC123>,
    192.168.20.254, PC123, 2007/10/9, 17:50:10, SMTPSVC1, SRV1, 192.168.20.1, 0, 4, 64, 240, 110, QUIT, -, PC123,

     

    然後去查EVENT LOG也無資料,SMTP QUEUE 也無資料,信件憑空消失

    因為並不固定出現,而且並不固定哪幾位客戶或時間,所以很難查原因

    請問有可能是哪邊出現問題? 謝謝

     

    2007年10月9日 上午 11:50

解答

  • SMTP:Message submitted to Advanced Queuing

    SMTP: Started Message Submission to Advanced Queue

    SMTP:Message Submitted to Categorizer

    這類訊息是說, Exchange 再向 DC/ GC/ DNS 等在做查詢的動作, 因此建議你往 GC & DNS 檢查.

     

    Reference:

    未傳遞報告的常見案例

     

    2007年10月9日 下午 12:52
  •  hajason1 寫信:

    使用dcdiag檢查:

    C:\Program Files\Support Tools>dcdiag

    Domain Controller Diagnosis

    Performing initial setup:
       Done gathering initial info.

    Doing initial required tests

       Testing server: Default-First-Site-Name\ESRV1
          Starting test: Connectivity
             ......................... ESRV1 passed test Connectivity

    Doing primary tests

       Testing server: Default-First-Site-Name\ESRV1
          Starting test: Replications
             ......................... ESRV1 passed test Replications
          Starting test: NCSecDesc
             ......................... ESRV1 passed test NCSecDesc
          Starting test: NetLogons
             ......................... ESRV1 passed test NetLogons
          Starting test: Advertising
             ......................... ESRV1 passed test Advertising
          Starting test: KnowsOfRoleHolders
             ......................... ESRV1 passed test KnowsOfRoleHolders
          Starting test: RidManager
             ......................... ESRV1 passed test RidManager
          Starting test: MachineAccount
             ......................... ESRV1 passed test MachineAccount
          Starting test: Services
             ......................... ESRV1 passed test Services
          Starting test: ObjectsReplicated
             ......................... ESRV1 passed test ObjectsReplicated
          Starting test: frssysvol
             ......................... ESRV1 passed test frssysvol
          Starting test: kccevent
             An Warning Event occured.  EventID: 0x80000443
                Time Generated: 10/11/2007   16:17:27
                (Event String could not be retrieved)
             ......................... ESRV1 failed test kccevent
          Starting test: systemlog
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:09
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:09
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:35
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:58
                (Event String could not be retrieved)
             ......................... ESRV1 failed test systemlog

       Running enterprise tests on : chiangms.com.tw
          Starting test: Intersite
             ......................... chiangms.com.tw passed test Intersite
          Starting test: FsmoCheck
             ......................... chiangms.com.tw passed test FsmoCheck

     

    --------------------------------------------------------------------------------------------------------------------------------

    似乎有kccevent,systemlog failed test ,但這該如何解決?

     

    這錯誤訊息是在說明 DNS 無法正確解析, 因此複製時 kcc 有此錯誤, 因此請確認:

    1. DNS 的 A, SRV 是否都正確; 如有多個 DNS 伺服器, 確認都可正確查詢到
    2. 如果與 DNS 之間有 Firewall, 請確定相關的 Port 是否有開啟

     

    使用netdiag檢查:

    C:\Program Files\Support Tools>netdiag

    .......................................

        Computer Name: ESRV1
        DNS Host Name: esrv1.chiangms.com.tw
        System info : Windows 2000 Server (Build 2195)
        Processor : x86 Family 15 Model 2 Stepping 9, GenuineIntel
        List of installed hotfixes :
            KB819696
            KB822343
            KB823182
            KB823559
            KB824105
            KB825119
            KB826232
            KB828035
            KB828741
            KB828749
            KB832353
            KB832359
            KB835732
            KB837001
            KB839643
            KB841356
            KB841533
            KB841872
            KB841873
            KB842773
            KB871250
            KB873333
            KB873339
            KB885250
            KB885834
            KB885835
            KB885836
            KB888113
            KB890046
            KB890859
            KB891781
            KB893066
            KB893086
            KB893756
            KB893803v2
            KB894320
            KB896358
            KB896422
            KB896423
            KB899587
            KB899589
            KB900725
            KB901017
            KB901214
            KB904706
            KB905414
            KB905495-IE6SP1-20050805.184113
            KB905749
            KB908519
            KB908531
            KB911280
            KB911564
            KB913580
            KB914388
            KB914389
            KB917008
            KB917537
            KB917736
            KB917953
            KB918118
            KB920213
            KB920670
            KB920683
            KB920685
            KB921398
            KB921503
            KB923191
            KB923414
            KB923694-OE6SP1-20061106.120000
            KB923810
            KB923980
            KB924270
            KB924667
            KB925398_WMP64
            KB925902
            KB926121
            KB926122
            KB926436
            KB927891
            KB928843
            KB930178
            KB931784
            KB932168
            KB933729
            KB935839
            KB935840
            KB935966
            KB936021
            KB936782_WMP7
            KB937143-IE6SP1-20070717.120000
            KB938127-IE6SP1-20070626.120000
            KB938827
            KB938829
            KB939653-IE6SP1-20070817.120000
            KB941202-OE6SP1-20070820.120000
            Q147222
            Q816093
            Update Rollup 1


    Netcard queries test . . . . . . . : Passed
        GetStats failed for '直接平行連接埠'. [ERROR_NOT_SUPPORTED]
        GetStats failed for 'WAN 迷你連接埠 (PPTP)'. [ERROR_GEN_FAILURE]
        [WARNING] The net card 'WAN 迷你連接埠 (IP)' may not be working because it
    as not received any packets.
        [WARNING] The net card 'WAN 迷你連接埠 (網路監視器)' may not be working bec
    use it has not received any packets.
        GetStats failed for 'WAN 迷你連接埠 (L2TP)'. [ERROR_NOT_SUPPORTED]

     

    Per interface results:

        Adapter : 區域連線

            Netcard queries test . . . : Passed

            Host Name. . . . . . . . . : esrv1.chiangms.com.tw
            IP Address . . . . . . . . : 192.168.20.1
            Subnet Mask. . . . . . . . : 255.255.255.0
            Default Gateway. . . . . . : 192.168.20.254
            Dns Servers. . . . . . . . : 192.168.20.1
                                         168.95.1.1
                                    


            AutoConfiguration results. . . . . . : Passed

            Default gateway test . . . : Passed

            NetBT name test. . . . . . : Passed
                No remote names have been found.

            WINS service test. . . . . : Skipped
                There are no WINS servers configured for this interface.


    Global results:


    Domain membership test . . . . . . : Passed


    NetBT transports test. . . . . . . : Passed
        List of NetBt transports currently configured:
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        1 NetBt transport currently configured.


    Autonet address test . . . . . . . : Passed


    IP loopback ping test. . . . . . . : Passed


    Default gateway test . . . . . . . : Passed


    NetBT name test. . . . . . . . . . : Passed


    Winsock test . . . . . . . . . . . : Passed


    DNS test . . . . . . . . . . . . . : Passed
        PASS - All the DNS entries for DC are registered on DNS server '192.168.20.
    ' and other DCs also have some of the names registered.
        [WARNING] The DNS entries for this DC are not registered correctly on DNS s
    rver '168.95.1.1'. Please wait for 30 minutes for DNS server replication.
        [WARNING] The DNS entries for this DC are not registered correctly on DNS s
    rver '192.168.20.2'. Please wait for 30 minutes for DNS server replication.


    Redir and Browser test . . . . . . : Passed
        List of NetBt transports currently bound to the Redir
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        The redir is bound to 1 NetBt transport.

        List of NetBt transports currently bound to the browser
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        The browser is bound to 1 NetBt transport.


    DC discovery test. . . . . . . . . : Passed


    DC list test . . . . . . . . . . . : Passed


    Trust relationship test. . . . . . : Skipped


    Kerberos test. . . . . . . . . . . : Passed


    LDAP test. . . . . . . . . . . . . : Passed


    Bindings test. . . . . . . . . . . : Passed


    WAN configuration test . . . . . . : Skipped
        No active remote access connections.


    Modem diagnostics test . . . . . . : Passed

    IP Security test . . . . . . . . . : Passed
        IPSec policy service is active, but no policy is assigned.


    The command completed successfully

     

    -----------------------------------------------------------------------------------------------------------------

    似乎也沒什麼問題?

     

    檢查過GC和DNS似乎都正常,那還有什麼地方要檢查?

    問題依然存在,使用者寄信給客戶不管寄幾次都只有到下面的步驟就停掉了

    SMTP:Message submitted to Advanced Queuing

    SMTP: Started Message Submission to Advanced Queue

    SMTP:Message Submitted to Categorizer

    然後信就不見了,

    但是寄給同公司內部另一位同仁就可以收到??

    現在查不出原因,希望高手能幫忙解答 謝謝

    2007年10月11日 下午 12:13
  • 檢查 ESRV1 在 DNS 上的紀錄是否正確,有必要時可以加以重新註冊一次。

    2007年10月15日 上午 03:24
    1. 檢查 DNS 是使用 AD Integrate Zone
    2. 在 ESRV1 主機上, 開啟 DOS 視窗
      ipconfig /registerdns
    3. AD 主機, 開啟 DNS 管理介面
      DNS ---> DNS server name --->按右鍵, 選擇 "Clear Cache"
    4. DCDIAG 檢查 DNS 設定
    5. 如果上述方式仍未解決, 則建議你在下班時間將 ESRV1 的 DNS 記錄刪除, 然後重新註冊.

    DCDIAG 檢查指令:

    • 檢查 DNS 各項服務是否正常運作
      dcdiag /s:yourDNS.com /testTongue Tiedervices /v
    • 報告 DNS 相關於 AD 的整體健康狀況
      dcdiag /s:yourDNS.com /testBig SmileNS /e /v
    2007年10月15日 上午 05:32

所有回覆

  • SMTP:Message submitted to Advanced Queuing

    SMTP: Started Message Submission to Advanced Queue

    SMTP:Message Submitted to Categorizer

    這類訊息是說, Exchange 再向 DC/ GC/ DNS 等在做查詢的動作, 因此建議你往 GC & DNS 檢查.

     

    Reference:

    未傳遞報告的常見案例

     

    2007年10月9日 下午 12:52
  • 使用dcdiag檢查:

    C:\Program Files\Support Tools>dcdiag

    Domain Controller Diagnosis

    Performing initial setup:
       Done gathering initial info.

    Doing initial required tests

       Testing server: Default-First-Site-Name\ESRV1
          Starting test: Connectivity
             ......................... ESRV1 passed test Connectivity

    Doing primary tests

       Testing server: Default-First-Site-Name\ESRV1
          Starting test: Replications
             ......................... ESRV1 passed test Replications
          Starting test: NCSecDesc
             ......................... ESRV1 passed test NCSecDesc
          Starting test: NetLogons
             ......................... ESRV1 passed test NetLogons
          Starting test: Advertising
             ......................... ESRV1 passed test Advertising
          Starting test: KnowsOfRoleHolders
             ......................... ESRV1 passed test KnowsOfRoleHolders
          Starting test: RidManager
             ......................... ESRV1 passed test RidManager
          Starting test: MachineAccount
             ......................... ESRV1 passed test MachineAccount
          Starting test: Services
             ......................... ESRV1 passed test Services
          Starting test: ObjectsReplicated
             ......................... ESRV1 passed test ObjectsReplicated
          Starting test: frssysvol
             ......................... ESRV1 passed test frssysvol
          Starting test: kccevent
             An Warning Event occured.  EventID: 0x80000443
                Time Generated: 10/11/2007   16:17:27
                (Event String could not be retrieved)
             ......................... ESRV1 failed test kccevent
          Starting test: systemlog
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:09
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:09
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:35
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:58
                (Event String could not be retrieved)
             ......................... ESRV1 failed test systemlog

       Running enterprise tests on : chiangms.com.tw
          Starting test: Intersite
             ......................... chiangms.com.tw passed test Intersite
          Starting test: FsmoCheck
             ......................... chiangms.com.tw passed test FsmoCheck

     

    --------------------------------------------------------------------------------------------------------------------------------

    似乎有kccevent,systemlog failed test ,但這該如何解決?

     

    使用netdiag檢查:

    C:\Program Files\Support Tools>netdiag

    .......................................

        Computer Name: ESRV1
        DNS Host Name: esrv1.chiangms.com.tw
        System info : Windows 2000 Server (Build 2195)
        Processor : x86 Family 15 Model 2 Stepping 9, GenuineIntel
        List of installed hotfixes :
            KB819696
            KB822343
            KB823182
            KB823559
            KB824105
            KB825119
            KB826232
            KB828035
            KB828741
            KB828749
            KB832353
            KB832359
            KB835732
            KB837001
            KB839643
            KB841356
            KB841533
            KB841872
            KB841873
            KB842773
            KB871250
            KB873333
            KB873339
            KB885250
            KB885834
            KB885835
            KB885836
            KB888113
            KB890046
            KB890859
            KB891781
            KB893066
            KB893086
            KB893756
            KB893803v2
            KB894320
            KB896358
            KB896422
            KB896423
            KB899587
            KB899589
            KB900725
            KB901017
            KB901214
            KB904706
            KB905414
            KB905495-IE6SP1-20050805.184113
            KB905749
            KB908519
            KB908531
            KB911280
            KB911564
            KB913580
            KB914388
            KB914389
            KB917008
            KB917537
            KB917736
            KB917953
            KB918118
            KB920213
            KB920670
            KB920683
            KB920685
            KB921398
            KB921503
            KB923191
            KB923414
            KB923694-OE6SP1-20061106.120000
            KB923810
            KB923980
            KB924270
            KB924667
            KB925398_WMP64
            KB925902
            KB926121
            KB926122
            KB926436
            KB927891
            KB928843
            KB930178
            KB931784
            KB932168
            KB933729
            KB935839
            KB935840
            KB935966
            KB936021
            KB936782_WMP7
            KB937143-IE6SP1-20070717.120000
            KB938127-IE6SP1-20070626.120000
            KB938827
            KB938829
            KB939653-IE6SP1-20070817.120000
            KB941202-OE6SP1-20070820.120000
            Q147222
            Q816093
            Update Rollup 1


    Netcard queries test . . . . . . . : Passed
        GetStats failed for '直接平行連接埠'. [ERROR_NOT_SUPPORTED]
        GetStats failed for 'WAN 迷你連接埠 (PPTP)'. [ERROR_GEN_FAILURE]
        [WARNING] The net card 'WAN 迷你連接埠 (IP)' may not be working because it
    as not received any packets.
        [WARNING] The net card 'WAN 迷你連接埠 (網路監視器)' may not be working bec
    use it has not received any packets.
        GetStats failed for 'WAN 迷你連接埠 (L2TP)'. [ERROR_NOT_SUPPORTED]

     

    Per interface results:

        Adapter : 區域連線

            Netcard queries test . . . : Passed

            Host Name. . . . . . . . . : esrv1.chiangms.com.tw
            IP Address . . . . . . . . : 192.168.20.1
            Subnet Mask. . . . . . . . : 255.255.255.0
            Default Gateway. . . . . . : 192.168.20.254
            Dns Servers. . . . . . . . : 192.168.20.1
                                         168.95.1.1
                                    


            AutoConfiguration results. . . . . . : Passed

            Default gateway test . . . : Passed

            NetBT name test. . . . . . : Passed
                No remote names have been found.

            WINS service test. . . . . : Skipped
                There are no WINS servers configured for this interface.


    Global results:


    Domain membership test . . . . . . : Passed


    NetBT transports test. . . . . . . : Passed
        List of NetBt transports currently configured:
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        1 NetBt transport currently configured.


    Autonet address test . . . . . . . : Passed


    IP loopback ping test. . . . . . . : Passed


    Default gateway test . . . . . . . : Passed


    NetBT name test. . . . . . . . . . : Passed


    Winsock test . . . . . . . . . . . : Passed


    DNS test . . . . . . . . . . . . . : Passed
        PASS - All the DNS entries for DC are registered on DNS server '192.168.20.
    ' and other DCs also have some of the names registered.
        [WARNING] The DNS entries for this DC are not registered correctly on DNS s
    rver '168.95.1.1'. Please wait for 30 minutes for DNS server replication.
        [WARNING] The DNS entries for this DC are not registered correctly on DNS s
    rver '192.168.20.2'. Please wait for 30 minutes for DNS server replication.


    Redir and Browser test . . . . . . : Passed
        List of NetBt transports currently bound to the Redir
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        The redir is bound to 1 NetBt transport.

        List of NetBt transports currently bound to the browser
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        The browser is bound to 1 NetBt transport.


    DC discovery test. . . . . . . . . : Passed


    DC list test . . . . . . . . . . . : Passed


    Trust relationship test. . . . . . : Skipped


    Kerberos test. . . . . . . . . . . : Passed


    LDAP test. . . . . . . . . . . . . : Passed


    Bindings test. . . . . . . . . . . : Passed


    WAN configuration test . . . . . . : Skipped
        No active remote access connections.


    Modem diagnostics test . . . . . . : Passed

    IP Security test . . . . . . . . . : Passed
        IPSec policy service is active, but no policy is assigned.


    The command completed successfully

     

    -----------------------------------------------------------------------------------------------------------------

    似乎也沒什麼問題?

     

    檢查過GC和DNS似乎都正常,那還有什麼地方要檢查?

    問題依然存在,使用者寄信給客戶不管寄幾次都只有到下面的步驟就停掉了

    SMTP:Message submitted to Advanced Queuing

    SMTP: Started Message Submission to Advanced Queue

    SMTP:Message Submitted to Categorizer

    然後信就不見了,

    但是寄給同公司內部另一位同仁就可以收到??

    現在查不出原因,希望高手能幫忙解答 謝謝

    2007年10月11日 上午 09:10
  •  hajason1 寫信:

    使用dcdiag檢查:

    C:\Program Files\Support Tools>dcdiag

    Domain Controller Diagnosis

    Performing initial setup:
       Done gathering initial info.

    Doing initial required tests

       Testing server: Default-First-Site-Name\ESRV1
          Starting test: Connectivity
             ......................... ESRV1 passed test Connectivity

    Doing primary tests

       Testing server: Default-First-Site-Name\ESRV1
          Starting test: Replications
             ......................... ESRV1 passed test Replications
          Starting test: NCSecDesc
             ......................... ESRV1 passed test NCSecDesc
          Starting test: NetLogons
             ......................... ESRV1 passed test NetLogons
          Starting test: Advertising
             ......................... ESRV1 passed test Advertising
          Starting test: KnowsOfRoleHolders
             ......................... ESRV1 passed test KnowsOfRoleHolders
          Starting test: RidManager
             ......................... ESRV1 passed test RidManager
          Starting test: MachineAccount
             ......................... ESRV1 passed test MachineAccount
          Starting test: Services
             ......................... ESRV1 passed test Services
          Starting test: ObjectsReplicated
             ......................... ESRV1 passed test ObjectsReplicated
          Starting test: frssysvol
             ......................... ESRV1 passed test frssysvol
          Starting test: kccevent
             An Warning Event occured.  EventID: 0x80000443
                Time Generated: 10/11/2007   16:17:27
                (Event String could not be retrieved)
             ......................... ESRV1 failed test kccevent
          Starting test: systemlog
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:09
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:09
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:35
                (Event String could not be retrieved)
             An Error Event occured.  EventID: 0xC0002719
                Time Generated: 10/11/2007   16:10:58
                (Event String could not be retrieved)
             ......................... ESRV1 failed test systemlog

       Running enterprise tests on : chiangms.com.tw
          Starting test: Intersite
             ......................... chiangms.com.tw passed test Intersite
          Starting test: FsmoCheck
             ......................... chiangms.com.tw passed test FsmoCheck

     

    --------------------------------------------------------------------------------------------------------------------------------

    似乎有kccevent,systemlog failed test ,但這該如何解決?

     

    這錯誤訊息是在說明 DNS 無法正確解析, 因此複製時 kcc 有此錯誤, 因此請確認:

    1. DNS 的 A, SRV 是否都正確; 如有多個 DNS 伺服器, 確認都可正確查詢到
    2. 如果與 DNS 之間有 Firewall, 請確定相關的 Port 是否有開啟

     

    使用netdiag檢查:

    C:\Program Files\Support Tools>netdiag

    .......................................

        Computer Name: ESRV1
        DNS Host Name: esrv1.chiangms.com.tw
        System info : Windows 2000 Server (Build 2195)
        Processor : x86 Family 15 Model 2 Stepping 9, GenuineIntel
        List of installed hotfixes :
            KB819696
            KB822343
            KB823182
            KB823559
            KB824105
            KB825119
            KB826232
            KB828035
            KB828741
            KB828749
            KB832353
            KB832359
            KB835732
            KB837001
            KB839643
            KB841356
            KB841533
            KB841872
            KB841873
            KB842773
            KB871250
            KB873333
            KB873339
            KB885250
            KB885834
            KB885835
            KB885836
            KB888113
            KB890046
            KB890859
            KB891781
            KB893066
            KB893086
            KB893756
            KB893803v2
            KB894320
            KB896358
            KB896422
            KB896423
            KB899587
            KB899589
            KB900725
            KB901017
            KB901214
            KB904706
            KB905414
            KB905495-IE6SP1-20050805.184113
            KB905749
            KB908519
            KB908531
            KB911280
            KB911564
            KB913580
            KB914388
            KB914389
            KB917008
            KB917537
            KB917736
            KB917953
            KB918118
            KB920213
            KB920670
            KB920683
            KB920685
            KB921398
            KB921503
            KB923191
            KB923414
            KB923694-OE6SP1-20061106.120000
            KB923810
            KB923980
            KB924270
            KB924667
            KB925398_WMP64
            KB925902
            KB926121
            KB926122
            KB926436
            KB927891
            KB928843
            KB930178
            KB931784
            KB932168
            KB933729
            KB935839
            KB935840
            KB935966
            KB936021
            KB936782_WMP7
            KB937143-IE6SP1-20070717.120000
            KB938127-IE6SP1-20070626.120000
            KB938827
            KB938829
            KB939653-IE6SP1-20070817.120000
            KB941202-OE6SP1-20070820.120000
            Q147222
            Q816093
            Update Rollup 1


    Netcard queries test . . . . . . . : Passed
        GetStats failed for '直接平行連接埠'. [ERROR_NOT_SUPPORTED]
        GetStats failed for 'WAN 迷你連接埠 (PPTP)'. [ERROR_GEN_FAILURE]
        [WARNING] The net card 'WAN 迷你連接埠 (IP)' may not be working because it
    as not received any packets.
        [WARNING] The net card 'WAN 迷你連接埠 (網路監視器)' may not be working bec
    use it has not received any packets.
        GetStats failed for 'WAN 迷你連接埠 (L2TP)'. [ERROR_NOT_SUPPORTED]

     

    Per interface results:

        Adapter : 區域連線

            Netcard queries test . . . : Passed

            Host Name. . . . . . . . . : esrv1.chiangms.com.tw
            IP Address . . . . . . . . : 192.168.20.1
            Subnet Mask. . . . . . . . : 255.255.255.0
            Default Gateway. . . . . . : 192.168.20.254
            Dns Servers. . . . . . . . : 192.168.20.1
                                         168.95.1.1
                                    


            AutoConfiguration results. . . . . . : Passed

            Default gateway test . . . : Passed

            NetBT name test. . . . . . : Passed
                No remote names have been found.

            WINS service test. . . . . : Skipped
                There are no WINS servers configured for this interface.


    Global results:


    Domain membership test . . . . . . : Passed


    NetBT transports test. . . . . . . : Passed
        List of NetBt transports currently configured:
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        1 NetBt transport currently configured.


    Autonet address test . . . . . . . : Passed


    IP loopback ping test. . . . . . . : Passed


    Default gateway test . . . . . . . : Passed


    NetBT name test. . . . . . . . . . : Passed


    Winsock test . . . . . . . . . . . : Passed


    DNS test . . . . . . . . . . . . . : Passed
        PASS - All the DNS entries for DC are registered on DNS server '192.168.20.
    ' and other DCs also have some of the names registered.
        [WARNING] The DNS entries for this DC are not registered correctly on DNS s
    rver '168.95.1.1'. Please wait for 30 minutes for DNS server replication.
        [WARNING] The DNS entries for this DC are not registered correctly on DNS s
    rver '192.168.20.2'. Please wait for 30 minutes for DNS server replication.


    Redir and Browser test . . . . . . : Passed
        List of NetBt transports currently bound to the Redir
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        The redir is bound to 1 NetBt transport.

        List of NetBt transports currently bound to the browser
            NetBT_Tcpip_{58F6DB77-625F-445F-BCAF-675004CDD878}
        The browser is bound to 1 NetBt transport.


    DC discovery test. . . . . . . . . : Passed


    DC list test . . . . . . . . . . . : Passed


    Trust relationship test. . . . . . : Skipped


    Kerberos test. . . . . . . . . . . : Passed


    LDAP test. . . . . . . . . . . . . : Passed


    Bindings test. . . . . . . . . . . : Passed


    WAN configuration test . . . . . . : Skipped
        No active remote access connections.


    Modem diagnostics test . . . . . . : Passed

    IP Security test . . . . . . . . . : Passed
        IPSec policy service is active, but no policy is assigned.


    The command completed successfully

     

    -----------------------------------------------------------------------------------------------------------------

    似乎也沒什麼問題?

     

    檢查過GC和DNS似乎都正常,那還有什麼地方要檢查?

    問題依然存在,使用者寄信給客戶不管寄幾次都只有到下面的步驟就停掉了

    SMTP:Message submitted to Advanced Queuing

    SMTP: Started Message Submission to Advanced Queue

    SMTP:Message Submitted to Categorizer

    然後信就不見了,

    但是寄給同公司內部另一位同仁就可以收到??

    現在查不出原因,希望高手能幫忙解答 謝謝

    2007年10月11日 下午 12:13
  • 又用dcdiag檢查發現 kccevent passed ,但是 systemlog 依然 failed

    過一陣子後, 再查發現以下情況

    ---------------------------------------------------------------------------------------------------------------

    Domain Controller Diagnosis

    Performing initial setup:
       Done gathering initial info.

    Doing initial required tests

       Testing server: Default-First-Site-Name\ESRV1
          Starting test: Connectivity
             ESRV1's server GUID DNS name could not be resolved to an
             IP address.  Check the DNS server, DHCP, server name, etc
             Although the Guid DNS name
             (eb46c6c4-0685-4fdd-aec3-52c12d86850e._msdcs.chiangms.com.tw) couldn't
             be resolved, the server name (esrv1.chiangms.com.tw) resolved to the
             IP address (192.168.20.1) and was pingable.  Check that the IP address
             is registered correctly with the DNS server.
             ......................... ESRV1 failed test Connectivity

    Doing primary tests

       Testing server: Default-First-Site-Name\ESRV1
          Skipping all tests, because server ESRV1 is
          not responding to directory service requests

       Running enterprise tests on : chiangms.com.tw
          Starting test: Intersite
             ......................... chiangms.com.tw passed test Intersite
          Starting test: FsmoCheck
             ......................... chiangms.com.tw passed test FsmoCheck

     

    ------------------------------------------------------------------------------------------------------------------

    似乎又解析不到? 但收發信正常

    然後過一陣子再查 全部都pass 只剩下systemlog failed

    似乎這兩種情況會反覆發生, 這該如何處理 ??

    是不是因為這樣才會發生部分信件收發產生問題?

    煩請RYAN LIAO 大大幫忙指引方向  謝謝

    2007年10月15日 上午 02:19
  • 檢查 ESRV1 在 DNS 上的紀錄是否正確,有必要時可以加以重新註冊一次。

    2007年10月15日 上午 03:24
    1. 檢查 DNS 是使用 AD Integrate Zone
    2. 在 ESRV1 主機上, 開啟 DOS 視窗
      ipconfig /registerdns
    3. AD 主機, 開啟 DNS 管理介面
      DNS ---> DNS server name --->按右鍵, 選擇 "Clear Cache"
    4. DCDIAG 檢查 DNS 設定
    5. 如果上述方式仍未解決, 則建議你在下班時間將 ESRV1 的 DNS 記錄刪除, 然後重新註冊.

    DCDIAG 檢查指令:

    • 檢查 DNS 各項服務是否正常運作
      dcdiag /s:yourDNS.com /testTongue Tiedervices /v
    • 報告 DNS 相關於 AD 的整體健康狀況
      dcdiag /s:yourDNS.com /testBig SmileNS /e /v
    2007年10月15日 上午 05:32
  • 這兩天測試結果:

    使用ipconfig /registerdns後似乎沒有再發生dcdiag問題

    所以乾脆也把DNS紀錄砍掉,再重新註冊一次

    繼續觀察後續情形

    先謝謝各位專家幫忙解答

    2007年10月17日 上午 03:31
  • 觀察兩天後,發現使用dcdiag檢查有時候仍會不通

    在第一步Test Server就會失敗

    需要手動 ipconfig /registerdns 後,重新檢查才能成功

    為什麼會有時正常有時不正常?

    已經有把dns紀錄刪除重新註冊過了 

     

    還有另一個問題 :

    對方A公司寄來的信有時候會收不到,

    我去檢查A公司的dns發現有時候會解析不到本公司網域 ,

    所以造成有時候對方寄信會time out, 就無法寄過來 

    但有時解析得到就很正常可以寄過來

    這是ISP的dns解析的問題嗎? 要如何解決呢?

     

    麻煩幫我解惑一下  感激不盡

     

    2007年10月18日 上午 07:14
  • 看看事件檢視器中有無相關的事件發生,並利用 3rd Party 的服務像是 dnsstuff.com 來針對自己的 DNS 做查詢的動作。

    2007年10月18日 上午 08:24