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Outlook 2007 email content can not preview S-Chinese Files and save as attachment get the files size 0 RRS feed

  • 一般討論

  • Outlook 2007 email content with serveral attachment,

    Issue:
    Email content 1 english name file and content with english and simplified chinese
    and 3 simplified chinese files name and with english and simplified chinese

    all can display as the files size on email but only english file name can preview

    we save the simplified chinese files and find out the size are 0 and view nothing

    we test on follow platform, all are licensed

    PC1 :
    OS: Windows Vista business eng / Office 2007 std eng
    save simplified chinese files from email attachment are size 0 and view nothing


    PC2:
    OS: windows xp professional eng / office 2007 std eng
    can direct open simplified chinese files attachment on outlook and view correct

    PC3:
    OS: Windows Vista ultimate eng 64 bit/ Office 2007 std eng ( with T-chinese and S-chinese language pack), have winodws update on latest pack of winodws and office
    save simplified chinese files from email attachment are size 0 and view nothing

    PC4:
    OS: Windows Vista ultimate eng 32bit/ Office 2007 std eng
    can direct open simplified chinese files attachment on outlook and view correct
    even on the no latest serveices pack and apply the latest services pack has same correct result

    PC5:
    OS: windows xp professional t-chinee / office 2003 t-chinese
    can direct open simplified chinese files attachment on outlook and view correct


    supporthk
    2009年6月14日 下午 11:51