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電腦常因ntoskrnl.exe應用程式出錯導致藍頻 RRS feed

  • 問題

  • 我的電腦從剛買回來就不停藍頻,
    藍頻的時機也都不固定,
    有時是在玩遊戲,
    有時是用GOOGLE上網時
    所以不管怎麼是用都要有藍頻的心理準備。
    我也重灌了很多次,記憶體也找店家更換過
    後來我發現藍頻的原因都是ntoskrnl.exe
    這個程式所導致的
    而我發現有可能是中毒
    或記憶體壞掉
    但我有掃過毒

    記憶體也換過了問題依然存在

    (01)

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    PAGE_FAULT_IN_NONPAGED_AREA

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** Snbsp;
    0x0000000000000007)

    *** ntoskrnl.exe - Address 0xfffff80005893c00 base at 0xfffff8000581e000 DateStamp 
    0x5147d9c6

    (02)

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    IRQL_NOT_LESS_OR_EQUAL

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** Snbsp;
    0xfffff800058460f0)

    *** ntoskrnl.exe - Address 0xfffff8000587bc00 base at 0xfffff80005806000 DateStamp 
    0x5147d9c6

    (03)

    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: ntoskrnl.exe

    PFN_LIST_CORRUPT

    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x0000004e (0x0000000000000099, 0x00000000003119eb, 0x0000000000000007, 
    0x0000000000000001)

    *** ntoskrnl.exe - Address 0xfffff800058dac00 base at 0xfffff80005865000 DateStamp 
    0x5147d9c6

    • 已編輯 ESS001 2013年8月2日 上午 01:41
    2013年8月2日 上午 01:40

解答

  • 您好!

    可以提供DMP檔看看嗎?另外,新買的電腦,我會建議就交給購買的店家去測試,若真有硬體上的問題,也好更換。

    • 已提議為解答 AChange 2013年8月5日 上午 01:27
    • 已標示為解答 AChange 2013年8月6日 上午 08:17
    2013年8月2日 上午 01:59
    版主

所有回覆

  • 您好!

    可以提供DMP檔看看嗎?另外,新買的電腦,我會建議就交給購買的店家去測試,若真有硬體上的問題,也好更換。

    • 已提議為解答 AChange 2013年8月5日 上午 01:27
    • 已標示為解答 AChange 2013年8月6日 上午 08:17
    2013年8月2日 上午 01:59
    版主
  • 檢查過了,有換過記憶體也換過主機板

    但沒有用,另外DMP檔是甚麼?

    2013年8月2日 上午 03:20
  • 你有安裝了哪些軟體?
    可以的話請盡量描述,
    另外也請先試著更新 BIOS 及驅動程式至最新,
    驅動程式下載的部份,
    請到晶片製造商,譬如用 Intel 晶片的主機板,
    就到 Intel 網站下載驅動,而不是到主機板製造商網站,
    以此類推。

    假使仍無法改善,還是建議全機交由當時負責幫你組裝或販售的店家確認。


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    2013年8月2日 上午 03:43
    版主
  • 您好!

    DMP檔通常都是在C:\Windows\Minidump\底下,副檔名為DMP

    另外,換新的記憶體不見得新的記憶體就沒問題喔.....

    2013年8月2日 上午 04:46
    版主