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Windows 7執行Sysprep 時發生嚴重錯誤 RRS feed

  • 問題

  • 我有事先看過之前別人提問的部分,但是無法解決,可能狀況不同,請大大幫忙看一下,底下LOG是那邊的問題?

    2011-08-30 11:17:11, Info                  SYSPRP ========================================================
    2011-08-30 11:17:11, Info                  SYSPRP ===          Beginning of a new sysprep run          ===
    2011-08-30 11:17:11, Info                  SYSPRP ========================================================
    2011-08-30 11:17:11, Info       [0x0f004d] SYSPRP The time is now 2011-08-30 11:17:11
    2011-08-30 11:17:11, Info       [0x0f004e] SYSPRP Initialized SysPrep log at C:\Windows\System32\sysprep\Panther
    2011-08-30 11:17:11, Info       [0x0f0054] SYSPRP ValidateUser:User has required privileges to sysprep machine
    2011-08-30 11:17:11, Info       [0x0f007e] SYSPRP FCreateTagFile:Tag file C:\Windows\System32\sysprep\Sysprep_succeeded.tag does not already exist, no need to delete anything
    2011-08-30 11:17:11, Info       [0x0f003d] SYSPRP WinMain:Displaying dialog box for user to choose sysprep mode...
    2011-08-30 11:17:14, Info       [0x0f004a] SYSPRP WaitThread:Entering spawned waiting thread
    2011-08-30 11:17:14, Info                  SYSPRP SysprepSearchForUnattend: No unattend file was specified or located; skipping unattend generalize pass.
    2011-08-30 11:17:14, Info       [0x0f00ac] SYSPRP WinMain:Processing 'cleanup' external provider request.
    2011-08-30 11:17:14, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31
    2011-08-30 11:17:14, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f
    2011-08-30 11:17:15, Info       [0x0f004c] SYSPRP WaitThread:Exiting spawned waiting thread
    2011-08-30 11:17:15, Info       [0x0f0052] SYSPRP Shutting down SysPrep log
    2011-08-30 11:17:15, Info       [0x0f004d] SYSPRP The time is now 2011-08-30 11:17:15

    2011年8月30日 上午 03:31

解答

  • 我刪除昨天的解答,因為後來我又上了update內的繁體中文套件後,sysprep還是失敗...

    先說一下我的環境 Win7 Enterprise SP1 KMS 英文版,

    機器是 Acer Veriton M6610 + Core i5-2400

    之前發生問題時的做法為如下

    1. 安裝Win7 Enterprise KMS 英文版+PC All Driver+Windows Update所有修正檔,然後再sysrep+一般化,結果是失敗,LOG上面的文章內有.

    2.後來我簡化內容,只安裝Win7 Enterprise KMS 英文版+LAN Driver+Windows Update內的繁體中文套件,再執行sysprep+一般化,也是失敗,LOG上面的文章內有.

    可以確定的是,如果只單獨安裝Win7 Enterprise KMS 英文版後,直接執行sysprep+一般化,是OK的.

    後來Google了很久,才發現原來Windows Update內的繁體中文套件,不是for Taiwan的,是for香港的.

    查了半天也找不到for tw的連結,真是該死的微軟,為何不重視台灣呢? 連Update內也不放...

    後來透過MIS拿到了台灣專用的tw版,安裝後,一且問題都解決了,真害..

    Windows Update內哪個有問題的繁體中文套件為 kb2483139-x86-zh-hk , 請台灣區的網友千萬不要安裝ㄚ.....

    希望Microsoft能把 zh-tw 版的釋放出來....

    有沒有哪一位大大能跟微軟反映一下呢?

    • 已標示為解答 ksyuan 2011年9月8日 上午 04:08
    2011年9月8日 上午 04:08

所有回覆

  • 存你的錯誤看來應該是你製作的映像檔有問題,所以才會出現一堆設定的錯誤,建議你先檢查一下映像檔。

    Error message when you use the Sysprep tool on a Windows Vista-based computer: "A fatal error occurred while trying to sysprep the machine"

    • 已標示為解答 ksyuan 2011年9月2日 上午 01:22
    • 已取消標示為解答 ksyuan 2011年9月6日 上午 09:05
    2011年9月1日 上午 03:03
  • 我後來放棄,重新安裝Win7 Enterprise KMS版本,並啟用後,在安裝完所有Driver以及軟體後,再次執行sysprep還是有問題,

    setuperr.log如下

    2011-09-06 17:04:35, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31
    2011-09-06 17:04:35, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f

    setupact.log如下

    2011-09-06 17:04:31, Info                  SYSPRP ========================================================
    2011-09-06 17:04:31, Info                  SYSPRP ===          Beginning of a new sysprep run          ===
    2011-09-06 17:04:31, Info                  SYSPRP ========================================================
    2011-09-06 17:04:31, Info       [0x0f004d] SYSPRP The time is now 2011-09-06 17:04:31
    2011-09-06 17:04:31, Info       [0x0f004e] SYSPRP Initialized SysPrep log at C:\Windows\System32\sysprep\Panther
    2011-09-06 17:04:31, Info       [0x0f0054] SYSPRP ValidateUser:User has required privileges to sysprep machine
    2011-09-06 17:04:31, Info       [0x0f007e] SYSPRP FCreateTagFile:Tag file C:\Windows\System32\sysprep\Sysprep_succeeded.tag does not already exist, no need to delete anything
    2011-09-06 17:04:32, Info       [0x0f003d] SYSPRP WinMain:Displaying dialog box for user to choose sysprep mode...
    2011-09-06 17:04:35, Info       [0x0f004a] SYSPRP WaitThread:Entering spawned waiting thread
    2011-09-06 17:04:35, Info                  SYSPRP SysprepSearchForUnattend: No unattend file was specified or located; skipping unattend generalize pass.
    2011-09-06 17:04:35, Info       [0x0f00ac] SYSPRP WinMain:Processing 'cleanup' external provider request.
    2011-09-06 17:04:35, Error      [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31
    2011-09-06 17:04:35, Error      [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f
    2011-09-06 17:05:23, Info       [0x0f004c] SYSPRP WaitThread:Exiting spawned waiting thread
    2011-09-06 17:05:23, Info       [0x0f0052] SYSPRP Shutting down SysPrep log
    2011-09-06 17:05:23, Info       [0x0f004d] SYSPRP The time is now 2011-09-06 17:05:23

     

     

    2011年9月6日 上午 09:08
  • 上面那文件沒啥幫助,於是今早我整台重灌Win7 Enterprise+ChipSet Driver+VGA Driver+LAN Driver+中文套件,然後執行 sysprep 還是失敗,
    我把LOG Update如下,最新sysprep 後沒重開機的LOG...

    setuperr.log內容

    2011-09-07 11:25:34, Error                 SYSPRP SPPNP: Error 0x715 occurred while querying the configuration of the service tsusbhub.[gle=0x00000715]
    2011-09-07 11:25:54, Error                 SYSPRP SPPNP: Error 0x2 setting SDDL on driver file C:\Windows\system32\igfxsrvc.exe!
    2011-09-07 11:25:54, Error                 SYSPRP SPPNP: Error 0x2 setting SDDL on driver file C:\Windows\system32\igfxtray.exe!
    2011-09-07 11:25:54, Error      [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\sppnp.dll,Sysprep_Generalize_Pnp', returned error code 1813
    2011-09-07 11:25:54, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 1813
    2011-09-07 11:25:54, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x80070715

    setupact.log內容

    2011-09-07 11:25:17, Info                  SYSPRP ========================================================
    2011-09-07 11:25:17, Info                  SYSPRP ===          Beginning of a new sysprep run          ===
    2011-09-07 11:25:17, Info                  SYSPRP ========================================================

    中間這段省略(因為太長了)

    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: Service volmgr is currently not disabled. Hence there is no need to re-enable it.
    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: Service vdrvroot is currently not disabled. Hence there is no need to re-enable it.
    2011-09-07 11:25:34, Warning               SYSPRP SPPNP: The original start type of service umbus was not found in its expected back-up location. Hence we will not be re-enabling this service. This is not necessarily an error.
    2011-09-07 11:25:34, Error                 SYSPRP SPPNP: Error 0x715 occurred while querying the configuration of the service tsusbhub.[gle=0x00000715]
    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: There was an error while enabling the function drivers listed in the CDDB. Some may not have been enabled properly.
    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: Uninstalling all existing devices <full generalize>.
    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\RDP_KBD\0000.
    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\RDP_MOU\0000.
    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\SYSTEM\0000.
    2011-09-07 11:25:34, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\*ISATAP\0000.
    2011-09-07 11:25:35, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\UMBUS\0000.
    2011-09-07 11:25:35, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\*TEREDO\0000.
    2011-09-07 11:25:35, Info                  SYSPRP SPPNP: Uninstalling device ROOT\ACPI_HAL\0000 failed with 0xE0000231.
    2011-09-07 11:25:35, Info                  SYSPRP SPPNP: Uninstalling device ROOT\VOLMGR\0000 failed with 0xE0000231.
    2011-09-07 11:25:35, Info                  SYSPRP SPPNP: Uninstalling device ROOT\BLBDRIVE\0000 failed with 0xE0000231.
    2011-09-07 11:25:35, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\COMPOSITEBUS\0000.
    2011-09-07 11:25:53, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_AGILEVPNMINIPORT\0000.
    2011-09-07 11:25:53, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_L2TPMINIPORT\0000.
    2011-09-07 11:25:53, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_NDISWANBH\0000.
    2011-09-07 11:25:53, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_NDISWANIP\0000.
    2011-09-07 11:25:53, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_NDISWANIPV6\0000.
    2011-09-07 11:25:54, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_PPPOEMINIPORT\0000.
    2011-09-07 11:25:54, Info                  SYSPRP SPPNP: Uninstalling device SW\{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC failed with 0x5.
    2011-09-07 11:25:54, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_PPTPMINIPORT\0000.
    2011-09-07 11:25:54, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\MS_SSTPMINIPORT\0000.
    2011-09-07 11:25:54, Info                  SYSPRP SPPNP: Skipping uninstall of root enumerated device ROOT\RDPBUS\0000.
    2011-09-07 11:25:54, Error                 SYSPRP SPPNP: Error 0x2 setting SDDL on driver file C:\Windows\system32\igfxsrvc.exe!
    2011-09-07 11:25:54, Error                 SYSPRP SPPNP: Error 0x2 setting SDDL on driver file C:\Windows\system32\igfxtray.exe!
    2011-09-07 11:25:54, Info                  SYSPRP SPPNP: Sysprep_Generalize_Pnp: Exit
    2011-09-07 11:25:54, Error      [0x0f0082] SYSPRP LaunchDll:Failure occurred while executing 'C:\Windows\System32\sppnp.dll,Sysprep_Generalize_Pnp', returned error code 1813
    2011-09-07 11:25:54, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 1813
    2011-09-07 11:25:54, Error      [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0x80070715
    2011-09-07 11:26:04, Info       [0x0f004c] SYSPRP WaitThread:Exiting spawned waiting thread
    2011-09-07 11:26:04, Info       [0x0f0052] SYSPRP Shutting down SysPrep log
    2011-09-07 11:26:04, Info       [0x0f004d] SYSPRP The time is now 2011-09-07 11:26:04

     

    重點是不是這一條 Failure occurred while executing 'C:\Windows\System32\sppnp.dll,Sysprep_Generalize_Pnp', returned error code 1813

    我的PC是acer Veriton M6610 , 相關Driver都是acer官網下載的..

     

     

    2011年9月7日 上午 03:57
  • 我剛剛找到一片文章,不知是否可試用,先重灌Win7後再來試試

    文章編號: 982646 - 上次校閱: 2010年6月10日 - 版次: 1.0

    您不能更新,執行 Windows 7 或部署使用通用的系統映像的 Windows Server 2008 R2 作業系統的電腦上某些驅動程式檔案

    http://support.microsoft.com/kb/982646/zh-tw

    已申請下載 HotFIX 中..

    2011年9月7日 上午 05:11
  • 我刪除昨天的解答,因為後來我又上了update內的繁體中文套件後,sysprep還是失敗...

    先說一下我的環境 Win7 Enterprise SP1 KMS 英文版,

    機器是 Acer Veriton M6610 + Core i5-2400

    之前發生問題時的做法為如下

    1. 安裝Win7 Enterprise KMS 英文版+PC All Driver+Windows Update所有修正檔,然後再sysrep+一般化,結果是失敗,LOG上面的文章內有.

    2.後來我簡化內容,只安裝Win7 Enterprise KMS 英文版+LAN Driver+Windows Update內的繁體中文套件,再執行sysprep+一般化,也是失敗,LOG上面的文章內有.

    可以確定的是,如果只單獨安裝Win7 Enterprise KMS 英文版後,直接執行sysprep+一般化,是OK的.

    後來Google了很久,才發現原來Windows Update內的繁體中文套件,不是for Taiwan的,是for香港的.

    查了半天也找不到for tw的連結,真是該死的微軟,為何不重視台灣呢? 連Update內也不放...

    後來透過MIS拿到了台灣專用的tw版,安裝後,一且問題都解決了,真害..

    Windows Update內哪個有問題的繁體中文套件為 kb2483139-x86-zh-hk , 請台灣區的網友千萬不要安裝ㄚ.....

    希望Microsoft能把 zh-tw 版的釋放出來....

    有沒有哪一位大大能跟微軟反映一下呢?

    • 已標示為解答 ksyuan 2011年9月8日 上午 04:08
    2011年9月8日 上午 04:08
  • 您好!

    感謝您的分享

    另外您提及的問題,您可以直接與微軟聯絡會比較快。

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