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windows2003 server 是否無法使用msn RRS feed

  • 問題

  • 請問一下 windows2003 server為何使用msn時 都會出現錯誤訊息

    80072745, 可是防火牆並未阻擋 是否是要設定什麼而遺漏

    msn是使用8.1版, 不知是否各位有這方面的經驗 煩請幫忙 謝謝

    2007年4月3日 上午 06:57

解答


  • Windows Server 2003 可以安裝並使用 MSN Messenger
    雖然此版是針對 Server 為討論中心,但針對您在 MSN Messenger 所遇到的問題請嘗試以下步驟:

    Possible Root Cause:
    ‧ Messenger connections through port 1863 are being blocked. 
    ‧ The router firewall may be blocking connections to port 1863. 


    Please try the following procedure to resolve the issue:

    1.  If you are connected to the Internet through a router, remove the connection to the router. Then, directly attach the router cable to the computer. This will help determine whether the issue is related to a firewall setting on the router. Try to sign in to Messenger after you connect to the Internet. If the connection works, skip the rest of these steps, and then contact your router manufacturer to determine how to enable port 1863 through the router firewall. 
    2.  If you can connect to Messenger after bypassing your router, the issue may be related to router settings. Try resetting your router.

    Note This may revert your settings back to factory default settings and may delete all your custom settings.

    For more information in resetting your router and reconfiguring, contact your router manufacturer Help documentation or customer support channels. 
    3.  If you are signing in from a corporate environment, contact the network administrator to determine whether port 1863 is being blocked inside the network. 
    4.  If you have Zone Alarm with IM Security installed on the computer, turn off IM Security for Messenger: a.  Right-click the Zone Alarm icon in the notification area, and then open the Control Center. 
    b.  Click IM Security or click Security to open the IM Security settings window. 
    c.  Click the Main tab or the Status tab. 
    d.  Slide the Protection Level slider to Off to turn off IM Security.
    Note This procedure will change the IM Security settings for any instant messaging programs that are installed on the computer.   
    5.  Sign in to Messenger again to determine whether the issue is resolved. 
    6.  If these steps do not resolve the issue, send us a connectivity log. To capture a log, follow these steps:
    a.  Start Messenger, but do not sign in. 
    b.  On the Tools menu, click Options. 
    c.  In the Options dialog box, click Connection. If you are using MSN Messenger 7.5 or Windows Live Messenger, click Advanced Settings. 
    d.  Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected. 
    e.  Close the Options dialog box. 
    f.  To sign in to Messenger again, click Sign In. A connectivity log file, MSNMsgr.txt, will be generated. 
    g.  On the File menu, click Open Received Files, and then look for the file MSNMsgr.txt. Send us this file for additional investigation. 
     
    7.  In addition to the connectivity log, also give us the following information:
    ‧ The names of the firewall and antivirus programs that are running on the computer 
    ‧ The method that you use to connect to the Internet  

    2007年4月3日 上午 10:56

所有回覆

  • 你好:

    Win2003 Server 可以使用MSNㄚ,不確定你的設定為何。

    猜想應該是名稱解析有問題吧。

    2007年4月3日 上午 07:52
  • 請問是哪部分的名稱解析有問題

    因為我的網路都是正常的

    要從何處著手呢?

    2007年4月3日 上午 08:37
  • 你先試試

    MSN中的連線工具測試看看吧,

    應該會提供你一些訊息

    2007年4月3日 上午 08:58
  • msn測試工具測試連線皆正常

    但是登入msn時  msn就會出現:錯誤訊息代碼 80072745

    原本以為是8.1的問題 但是換成 7.5還是一樣

    因此不知是否是什麼地方遺漏了

    2007年4月3日 上午 10:29

  • Windows Server 2003 可以安裝並使用 MSN Messenger
    雖然此版是針對 Server 為討論中心,但針對您在 MSN Messenger 所遇到的問題請嘗試以下步驟:

    Possible Root Cause:
    ‧ Messenger connections through port 1863 are being blocked. 
    ‧ The router firewall may be blocking connections to port 1863. 


    Please try the following procedure to resolve the issue:

    1.  If you are connected to the Internet through a router, remove the connection to the router. Then, directly attach the router cable to the computer. This will help determine whether the issue is related to a firewall setting on the router. Try to sign in to Messenger after you connect to the Internet. If the connection works, skip the rest of these steps, and then contact your router manufacturer to determine how to enable port 1863 through the router firewall. 
    2.  If you can connect to Messenger after bypassing your router, the issue may be related to router settings. Try resetting your router.

    Note This may revert your settings back to factory default settings and may delete all your custom settings.

    For more information in resetting your router and reconfiguring, contact your router manufacturer Help documentation or customer support channels. 
    3.  If you are signing in from a corporate environment, contact the network administrator to determine whether port 1863 is being blocked inside the network. 
    4.  If you have Zone Alarm with IM Security installed on the computer, turn off IM Security for Messenger: a.  Right-click the Zone Alarm icon in the notification area, and then open the Control Center. 
    b.  Click IM Security or click Security to open the IM Security settings window. 
    c.  Click the Main tab or the Status tab. 
    d.  Slide the Protection Level slider to Off to turn off IM Security.
    Note This procedure will change the IM Security settings for any instant messaging programs that are installed on the computer.   
    5.  Sign in to Messenger again to determine whether the issue is resolved. 
    6.  If these steps do not resolve the issue, send us a connectivity log. To capture a log, follow these steps:
    a.  Start Messenger, but do not sign in. 
    b.  On the Tools menu, click Options. 
    c.  In the Options dialog box, click Connection. If you are using MSN Messenger 7.5 or Windows Live Messenger, click Advanced Settings. 
    d.  Under Connection Logging, make sure that the Save a log of my server connections to help troubleshoot connection problems check box is selected. 
    e.  Close the Options dialog box. 
    f.  To sign in to Messenger again, click Sign In. A connectivity log file, MSNMsgr.txt, will be generated. 
    g.  On the File menu, click Open Received Files, and then look for the file MSNMsgr.txt. Send us this file for additional investigation. 
     
    7.  In addition to the connectivity log, also give us the following information:
    ‧ The names of the firewall and antivirus programs that are running on the computer 
    ‧ The method that you use to connect to the Internet  

    2007年4月3日 上午 10:56